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Audi Plano

(3,492 reviews)
Visit Audi Plano
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2022 state dealer award
View 6 awards
2022 state dealer award 2014 state dealer award 2013 national dealer award
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (877) 438-8043 (877) 438-8043
Used (877) 642-4907 (877) 642-4907
Service (877) 438-8535 (877) 438-8535

Reviews

(3,492 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Plano from DealerRater.

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I bought my first Audi and it was such an awesome...

I bought my first Audi and it was such an awesome experience! Buying a car can be such a hassle and these guys made it incredible!! Ricky, Izzy and Neil were so nice and helpful! I have my dream car now! Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We just finished an initial look at the Audi Q5 & Q3’s....

We just finished an initial look at the Audi Q5 & Q3’s. Tracy Crawford was so knowledgeable and really helpful. Looking forward to a new Audi soon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mr. Adrian Podea - Rocks!!

I worked with Adrian to purchase my wife a Mercedes SUV. Adrian was super responsive, extremely knowledgeable and provided a world-class customer service experience. He brought cars that were not on his lot over for me to test-drive. Adrian gave me a very fair amount for my trade-in. Adrian was extremely honest and forthright. He was patient as I evaluated several different cars. He was never pushy and never tried to really sell me on anything. Adrian is exceptional at his job! I would very strongly recommend working with Adrian if you want a true Partner in the process. Adrian is the consummate professional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Hands down the best customer service and professionalism...

Hands down the best customer service and professionalism I’ve received. If you’re looking for a new car and a great deal, ask for Tracey.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A4 Initial Service Audi Plano

Made my appointment less than a week before, quick email response. Car was done and washed in 90 minutes. Waiting area was clean and everyone was taking Covid precautions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Steven, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help. Drive safe!

Yomi was terrific, very patient and helpful! He answered...

Yomi was terrific, very patient and helpful! He answered all of my questions and seemed to anticipate my next one. He helped me before, during and after my purchase with exceptional customer service and care. It was a lot more than I expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Anna was very helpful and friendly. I am very satisfied...

Anna was very helpful and friendly. I am very satisfied with my purchase and their service. Will definitely recommend to anyone. Keep up the excellent work and service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very easy and enjoyable car buying experience.

Erasmo Partida called me on Monday morning about the Q7 I inquired about on Sunday and then gave me his best price right away. Erasmo made the buying process very easy and enjoyable and we picked up our Q7 Monday night. I do appreciate Erasmo and Plano Audi giving me your best price up front and not playing the shell game like some other dealerships. Erasmo was always very responsive via email and text messages any questions I had. Erasmo has also been very helpful after the sale by helping us setup our myAudi account, etc...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

At first I came in to get a different car. Sadly it was...

At first I came in to get a different car. Sadly it was sold already. They show me a different vehicle and I fall in love with it. It was over my budget and they did everything they could to fit it in my budget range. Not all dealership/salesmen will do that for you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Satisfied customer

Edgar was helpful and responsive. Neil was able to make the deal happen. Marciel was knowledgable and patient. And Gino Bresolin was a competent, trusted and thoroughly professional sales manager. I highly recommend letting him help you with your next car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.