Reviews
Refreshing buying experience
David Kim went beyond the call of duty to ensure that I was a satisfied customer. I was provided a loaner vehicle while I waited for a panel on my newly purchased Santa Fe to be painted. I received daily updates and was never left to wonder what was happening. Modern Hyundai management was extremely supportive and was committed to ensuring my experience was beyond satisfactory.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! The Modern Hyundai of Concord Team
Tony took good care of me.
Professional and very personable, I didn’t feel like just another number. This is my Third Hyundai and I’ve always had a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Avion, we love hearing about customers who have a great experience at Modern Hyundai of Concord and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. The Modern Hyundai of Concord Team
Great experience
Everyone was super friendly and everything was very clean. Everyone was there to help with whatever was needed. It was an overall great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Modern Hyundai of Concord Team
Great Service
Service Specialist Lisa Allred kept me informed about the repair work and provided regular updates. My Santa Fe was ready much earlier than expected!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. The Modern Hyundai of Concord Team
Great service
Everything went well on the visit . We had two cars schedule for oil change and it all went well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review! We really appreciate your business. The Modern Hyundai of Concord Team
Wonderful service
Would like to especially thank James,Alex,Gabe for the wonderful experience of purchasing my first Genesis , will definitely recommend this Dealership for any future customers
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! The Modern Hyundai of Concord Team
Review
Service was ok. Not very good communication. No discussion of what they were doing before the service or what they found afterward.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. The Modern Hyundai of Concord Team
Great Service and staff
From the time I walked in I was helped, and everyone was nice and helpful. The process was very smooth as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. The Modern Hyundai of Concord Team
good service friendly service
easy to schedule a time, courteous , waiting area very nice, I have never had bad service or had a rude service person with any of my vehicles perched from Modern .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. The Modern Hyundai of Concord Team
Great experience
Everything!!! Hugo was excellent!!! He gave us an extensive look at the car and it a features... He then allowed us the time to test drive and gather our thought s on our future buy!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. The Modern Hyundai of Concord Team