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Modern Hyundai of Concord

(4,016 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 state dealer award
View 4 awards
2018 state dealer award
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (855) 878-2284 (855) 878-2284
Used (866) 756-2576 (866) 756-2576
Service (866) 251-9578 (866) 251-9578

Reviews

(4,016 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Modern Hyundai of Concord from DealerRater.

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Treat you like Family!

Immediate problem diagnosis; loaner to drive to work; less than 24 hours to repair and Cost UNDER estimate! I am a repeat customer and am consistently treated like family by Chris in Service Department!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the review, Fonda. We hope all is well and look forward to seeing you again. Take care, The Modern Hyundai of Concord Team

Modern Hyundai of Concord

The sales woman Alex was very professional and helpful during the whole process a very nice car for the price I paid great deal. Would purchase a car from them again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Troy, we hope all is well with your car and are looking forward to seeing you again for any service it may need. Take care! Best, The Modern Hyundai of Concord Team

These guys rock!

No matter if it's just an oil change, a tire rotation, or addressing a concern I'm having, I'm always treated like I matter to them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your input, Jim. Glad to hear that you are consistently impressed with the service we offer here at Modern Hyundai of Concord. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Modern Hyundai of Concord Team

Great experience

We had a great experience at Modern Hyundai. The sales people were great and not your typical pushy salesman. They were also very knowledgeable about the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is wonderful to hear that our staff at Modern Hyundai of Concord was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best regards, Modern Hyundai of Concord Team

Service

Excellent Service!! Even brought my car into the garage because it was raining really hard without me even asking. Love this dealership!! I have referred people your way and will continue!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best regards, Modern Hyundai of Concord Team

Fast service

I really appreciate that I can usually get appointments for service for my vehicle within the same week or sometime around I’ve been lucky to bring my vehicle in the same day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Marlo, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast and efficient customer service and will be happy to hear that you left Modern Hyundai of Concord satisfied. Best regards, Modern Hyundai of Concord Team

Great Hyundai buying experience!

Eddie was friendly and patient as I test drove two vehicles. No pressure environment and staff was willing to work with me on a price that worked for both parties.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review, Scott. Please come visit us if you need anything else, be it service or sales. Best Regards, The Modern Hyundai of Concord

Made Things Right

I wrote a previous review concerning a service issue I had with Modern Hyundai of Concord. Since then, the service manager Shaun Howard and service rep. Jeff Cooper have gone out of their way to make things right. The catalytic converter has been replaced and the car is running well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Modern Hyundai of Concord Team

Retired senior citizen.

I was received with courtesy and the service work was performed efficiently and on time. The service amenities: facilities, waiting area and atmosphere were excellent. I highly recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great review, Jim. Please come visit us if you need anything else, be it service or sales! Sincerely, Modern Hyundai of Concord Team

Amazing Service

I really enjoyed doing business with this dealership. Finance manager was very helpful. Sales consultant was pleasant and patient throughout the entire process. I would definitely recommend purchasing a car through Modern Hyundai of Concord.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tyler, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Modern Hyundai of Concord Team