Reviews
Write a reviewPurchased my second Lexus this week with LOLV.
Purchased my second Lexus this week with LOLV. The sales experience was exceptional. From start to finish James Kelly was knowledgable, professional and enjoyable to work the transaction with. I was trading in an RX and wasn't exactly sure what I wanted. James was very patient and understanding of my purchase process. The service department is awesome to work with always making scheduling and pick up seamless.
I live in California, and ended up buying my 2020 RX450h
I live in California, and ended up buying my 2020 RX450h F Sport from Lexus of Lehigh Valley in Pennsylvania, entirely online. The reasons were many: the price was so fair that it didn’t need to be negotiated (a rarity these days), it was several thousand dollars less than anything I found west of the Rockies, and the staff was straightforward & a pleasure to deal with. In particular, Baron Smith was my salesman, and he was incredibly professional & helpful throughout. From buying the car remotely, to being the point of contact in loading it on the truck, to helping with the PA/CA registration process, he always went the extra mile. My only regret was that I wasn’t able to thank him & everyone else in person. Baron even sent me a picture of my car with the red bow on it as it was being loaded on the truck for CA (“December to Remember”). Please don’t hesitate to buy a car from Lexus of Lehigh Valley. They are a classy dealership.
Great customer service
Jake Boyd took great care of us and helped us find the perfect car for our family. Danny sat with me and showed me all of high tech features of my vehicle. Great service
Great Customer Service & good price!
Jake Boyle was excellent through the whole process & we have bought a used Lexus from same dealership over 5 years ago & my son is still driving it. All the staff in the process were great. The General Manager as well.
Bought a new RX hybrid Great team to work with.
Bought a new RX hybrid Great team to work with. Dylan helped identify the car we wanted and then minimized the paperwork process when we came to pick it up. Jake did a phenomenal job walking us through the new features on our new car. You cannot beat Lexus of Lehigh Valley for its connection to their customers!
Extremely highly recommend this place awesome place of
Extremely highly recommend this place awesome place of service for a great purchase of vehicles Jake Boyle was awesome answered all my questions and very patient kind so is all the other stuff give it a chance and you will never regret it!! You rock Lexus Lehigh Valley keep up the amazing work because I plan to stick around for long time…..
Bought a CPO 2020 Lexus RX350.
Bought a CPO 2020 Lexus RX350. The car is fully loaded, has a gorgeous look, fun to drive, and very luxurious. Worked with salesman John Dellosos who was an honest, straight forward guy. He explained everything to me and made the trade in of my 2017 Lexus RX350 and buying the 2020 one a smooth and a pleasant transaction. Technology specialist Hunter Roberts did a great job with finalizing the paperwork and the vehicle delivery. Highly recommend Lexus of the Lehigh Valley.
Excellent service and attention. Very caring. Stacey was...
Excellent service and attention. Very caring. Stacey was exceptional. They brought the car to me to test drive and I never had to go to the dealership. It was what I was looking for, so I bought it. The price they gave me on my trade was very fair. Christina and Jake that delivered my car were both wonderful people. Go there if you are considering a Lexus.
OUTSTANDING service!
My wife and I purchased 3 brand new Lexus vehicles from Lexus Lehigh Valley in the past two years. Any visit to the dealership has been a very positive – family like experience. Personnel is very knowledgeable, professional, and courteous. We have dealt with Allyssa, Dan, and another Dan – sales manager. None of them tried to push car on us or made us feel unwelcome or uncomfortable. Purchasing process was straightforward and transparent from the beginning to the end. I really wish all car distribution channels were as professional and respectful towards customers’ needs as Lehigh Valley Lexus is – We have purchased many cars during the past 20 years in the Lehigh Valley region and I can sincerely state that dealing with Allyssa, and both Dans were, by far, the best we have ever experienced. Keep up great work and continue to listen to your customers’ needs. You deserved our unbiased recommendation to all of our family and friends. Sincere THANK YOU!
Jake Boyle did an excellent job. He went over the how the...
Jake Boyle did an excellent job. He went over the how the dealer has the cars priced so there is no need to haggle over a price. He was right the car I selected was priced fairly and I knew that because I had shopped other dealers, He answered all my questions. Had all the paper work and car ready when he said it would be ready. My only problem was the almost $800 add on on for 'dealer fees and doc fees'. That is in addition to the what I paid for title, tag and lien fees.