Reviews
Write a reviewExtremely highly recommend this place awesome place of
Extremely highly recommend this place awesome place of service for a great purchase of vehicles Jake Boyle was awesome answered all my questions and very patient kind so is all the other stuff give it a chance and you will never regret it!! You rock Lexus Lehigh Valley keep up the amazing work because I plan to stick around for long time…..
Bought a CPO 2020 Lexus RX350.
Bought a CPO 2020 Lexus RX350. The car is fully loaded, has a gorgeous look, fun to drive, and very luxurious. Worked with salesman John Dellosos who was an honest, straight forward guy. He explained everything to me and made the trade in of my 2017 Lexus RX350 and buying the 2020 one a smooth and a pleasant transaction. Technology specialist Hunter Roberts did a great job with finalizing the paperwork and the vehicle delivery. Highly recommend Lexus of the Lehigh Valley.
Excellent service and attention. Very caring. Stacey was...
Excellent service and attention. Very caring. Stacey was exceptional. They brought the car to me to test drive and I never had to go to the dealership. It was what I was looking for, so I bought it. The price they gave me on my trade was very fair. Christina and Jake that delivered my car were both wonderful people. Go there if you are considering a Lexus.
OUTSTANDING service!
My wife and I purchased 3 brand new Lexus vehicles from Lexus Lehigh Valley in the past two years. Any visit to the dealership has been a very positive – family like experience. Personnel is very knowledgeable, professional, and courteous. We have dealt with Allyssa, Dan, and another Dan – sales manager. None of them tried to push car on us or made us feel unwelcome or uncomfortable. Purchasing process was straightforward and transparent from the beginning to the end. I really wish all car distribution channels were as professional and respectful towards customers’ needs as Lehigh Valley Lexus is – We have purchased many cars during the past 20 years in the Lehigh Valley region and I can sincerely state that dealing with Allyssa, and both Dans were, by far, the best we have ever experienced. Keep up great work and continue to listen to your customers’ needs. You deserved our unbiased recommendation to all of our family and friends. Sincere THANK YOU!
Jake Boyle did an excellent job. He went over the how the...
Jake Boyle did an excellent job. He went over the how the dealer has the cars priced so there is no need to haggle over a price. He was right the car I selected was priced fairly and I knew that because I had shopped other dealers, He answered all my questions. Had all the paper work and car ready when he said it would be ready. My only problem was the almost $800 add on on for 'dealer fees and doc fees'. That is in addition to the what I paid for title, tag and lien fees.
Toyota Solara
We met with Dan at the Allentown Lexus dealer and he made everything so easy and was so knowledgable that we felt confident in our decision to purchase the car.. We would would Dan again.. anytime!!!!
Lou and Judy - Thank you so much for shopping with us at Lexus of Lehigh Valley! We love to hear that Dan helped you drive home a satisfied customer. Safe travels and we hope to work together again in the future!
It was my best ever buying experience, made a deal on...
It was my best ever buying experience, made a deal on Friday , came in on Saturday morning , car was ready , paperwork ready ... thank you Joshua Smith
Thanks for shopping at Lexus of Lehigh Valley and for sharing your feedback. We're thrilled to hear that Joshua helped you purchase a new vehicle. Congrats and safe travels!
Criss from services must hate his job, he is giving this...
Criss from services must hate his job, he is giving this dealer a bad reputation. I have called 6 times in 2 weeks asking for a question before I take it there and get charged an hourly for nothing and he keeps telling me he'll call me back and no call back yet
Advertised a Car They Didn't Have For Sale
Dealer put an ad for a car they did not have but were expecting to get - the car was never actually for sale. I called regularly for two and half weeks with never a call back from the salesperson. I was always told the vehicle was coming in a day or two. Finally, I called and he said they had sold the car to another dealer. Response from salesperson was , "I was going to call you back".
Nice change from the normal battle
Went out car shopping today and had a great experience with this dealer. No pressure sales...the dealer broke down all the information and price points...gave a fair trade value. It was an overall pleasant experience. Lease pricing was really good as well. Of course I had to ruin the feeling by going to another dealer (Allentown Audi...who my current lease is through) and get horrible sales treatment. It did give me an appreciation of difference in dealers though (for a comparison...check out my review on the Allentown Audi).