Delaware Public Auto Auction

3.3 out of 5 3.3

Reviews

3.3 out of 5 3.3
70 lifetime reviews.
  • 5.0 out of 5
    October 30, 2020

    Jackie my Sales Woman was great through out my process. She kept in contact with me until I was finally able to make arrangements to get down there to... look at the vehicle that I was interested in. I recommend this location because of the quality of both the cars and the process of buying. Great attitude all around.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 19, 2020

    I purchased a 2003 Acura TL on Friday, June 12th around 5pm. By 7pm that same Friday, the car started to leak anti-freeze, the check engine light came... on. The car would not pass inspection on Monday, June 15th because the driver's side headlight was not working. It cost $214 to replace the light with the bulb as I had to replace the whole casing since it was cracked. Once the headlight and casing casing was replaced, it passed inspection and as I drove from the inspection line, the car ran hot. The car was taken to the mechanic who made the following repairs to keep the car from running hot: Radiator cooling fan on the driver's side and radiator cap. The mechanic also ran a diagnostic on the car and stated the following needed to be repaired: Both from struts (left is leaking), oil pan is leaking, engine oil leaking behind timing covers, valve covers are leaking oil, power steering pump leaking, cruise control cable unplugged, check engine light on with the following codes: P0301, P0303, P0305, P0300, transmission code found P0740, ABS codes found 28-2, 31-2, 61-1. This car is totally inoperable and I have only had it for 7 days. During the sale I asked the representative for a car fax, I was told that there wasn't one but she did show a report that stated there was nothing wrong with the car.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • February 4, 2013

    I brought a car from here a few years ago and it ran great for a little ford. the only problem was no AC which i was able to fix pretty easily. I kept... it for about 3 years before buying a new one and am currently thinking about going back for a used car this year. Given lack of issues i had with the car i rec'd from Dpaa last time i feel confident. Its an auction so taking your mechanic with you is the key. shop smart!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 4 found this review helpful. Did you?
    Dealer Response

    Keisa, thanks so much for your kind words, we do our best to encourage all customers to bring in a mechanic or someone that knows a little about cars... to help them inspect them prior to purchase so good job taking advantage of that. Please keep us in mind for your next used car purchase and if you have any questions please feel free to call us.

  • 4.0 out of 5
    December 24, 2019

    They were very helpful and i felt really comfortable shopping for my next vehicle and the selection is one of the best and biggest I've seen!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    June 24, 2019

    Bought a car in March. Love it good car. Everything up to the point of getting my tags was cake..trying to get my tags has become an annoting process with... this place.different staff memebers telling me different things. Being put on hold for literally 20 mins and nobody got back to me...i still have to get to work my kids still have to get to daycare and camp..so I'm taking chances riding with expired tags all because it seems like no one knows what is going on....i turned in my inspection paperwork last Wed..the lady at the front desk told me that by Tues they should be there...ive never seen her before by the way....but then I called Friday and I think shr said her name was Arei..i asked her if my tags are there shr told me 10 to 15 business days..now I'm irritated....so you mean to tell me that if my temp tags expire lets say the 10th..and I get my inspection papers turned in to the auto auction on the 7th....i wouldnt be able to get my permant tags until the 17th??....how does that work???....so what if I get pulled over??...what then??....what am I not suppose to got to work so I can support my family??...are my kids no supposed to go to school?...all because of ypur "10-15 business days"...but y'all wanted that 1500 up front though right??...yeah exactly...what a joke....i wont refer anyone to buy or finance a car from you...this is ridiculous....i bet you got your tags in time and wasnt taking chances because you still have to make a living....right..smh

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    8 people out of 8 found this review helpful. Did you?
  • 5.0 out of 5
    November 24, 2018

    very helpful staff. followed up well. Got back to me several times to makes sure they tried to find me the car that I needed in my rice range

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bill Thank you for taking the time to leave us some feedback....sorry we weren't able to find you a car but hopefully we get the opportunity to try ag...ain the next time you're in the market.

  • 1.0 out of 5
    September 26, 2018

    They are liars sold me a lemon car. Don't buy please please don't buy horrible people..please don't buy from them you'll be sorry. Don't buy

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    3 people out of 6 found this review helpful. Did you?
    Dealer Response

    Sorry things didn't go the way you wanted to...sometimes that happens....but I can guarantee you that we attempted to do everything within our power t...o assist.

  • 4.0 out of 5
    April 15, 2018

    I had one issue with the sales rep (Steven) . He can be very rude and unprofessional over the phone. After dealing with him the Manager Zurly help me out... big time. i was upset about having issues with one of the cars i bought from them. Zurly was very Professional even tho i was angry. She was able to make arrangements to get my car fix. it took few weeks, about 3 weeks, but i understand they can be very busy at times. so be patience...Now i am just waiting to get my car out of their shop. i would recommend this space to anyone. if you are looking for cheap used car. plus side they have warrantee on all cars

    3.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    NAsir, thank you for taking the time to leave us some feedback. We take what our customers have to say to heart and will be sure that take what you s...aid and make sure we strengthen our weakest Link. I am glad to hear that Zuly was able to get you situation under control.

  • 5.0 out of 5
    March 1, 2018

    walked in there yesterday but one car finance to another Steve is a great guy excellent customer service I will recommend anyone to go to this place the... great no issues with the cars.. they are even reasonable with offers I made an offer they granted it I walked away a happy customer

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    C thank you for taking the time to leave us feedback. I am glad to hear that your experience was a good one! As always, we appreciate your referrals a...nd look forward to our future business together.

  • 5.0 out of 5
    November 29, 2017

    very pleasant and helpful. helped from start to finish.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lou, Thanks for taking the time to leave us a comment. its awesome to hear that you had a great experience and we hope that we have earned your busine...ss for all your future car needs!

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