Reviews
Write a reviewNot helpful
I contacted them about three cars. Five days later, I got a call back on one of the three. Never heard back on the others. They don't seem very interested in online business and wasted my time looking at their listings.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I am so sorry to hear that your experience with us with uneventful. February is our busiest month and sometimes we are slow at getting back to emails. I will take your review to heart and make sure it doesn't happen again.
Excellent Costumer Service
Zuly has been really helpful. I will come and buy a car again from her.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John, Thank you for your review and thank you for making us your first option for all of your car buying needs!
very helpful great people both Leslie and Eric
This was the best place to work with both Leslie and Eric help me with a difficult and problematic purchase they were their all the way with a smile and help... Exalent experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
American Auto, Thank you for trusting us to help you with your car buying needs. I am glad you had a great experience and my hope is that we can continue to do business in the future!
great experience!!!
The staff was very nice and even stood out in the rain with me and hepled me with the car. Came in not knowing what to expect from an auction but I have thoroughly surprised and will be sure to tell all my friends!!
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joseph, Thanks you for taking the time to leave us a review! Auctions sometimes get a bad rap and people are scared off but I am glad you were able to come in and experience things for yourself! Spread the word!!
auction review
Great experience and great staff. Helpful and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ralph, thanks for the review. Please remember us when you are shopping for your next car!
Great car buying experience....
Quick and easy process. The staff was extremely helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rich, thanks for the kind words!
great service
Friendly service. Thank you. The services provided to my family and I were very helpful in aiding us along to make our final decision. The vehicle purchased today is a great buy and was a nice addition to our household. Thank you Zuly!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Margaret, Thank you for taking the time to leave us such a nice review! Customer Service is our number 1 priority so its awesome to hear how well Zuly took care of you! Thanks for choosing us for your car buying needs!
Stress free environment
Over all, a very good experience. They were right there with me, helping me when ever I needed. Thanks again!
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
LP, thank you for the kind words!
Honesty is a rare gem
Every one we spoke with was friendly and helpful, but what was most memorable was the mere fact that they were honest in their candor. This is a rareity when dealing with virtually anyone selling a car. We did not feel pressured at all and everyone was extremely patient with us and our specific needs.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Des3, Thank you for taking the time to leave us a review. Nothing makes us happier than knowing a customer received exceptional care while there were at our facility. Enjoy your new car and don't forget to tell your family and friends about us. -DPAA Management
Basic review
Sent me a basic email to let me know car was available. No other inquiries.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Laidback, Sorry that you didn't feel we followed up enough with you. I will address this issue with our internet sales team to ensure it doesn't happen again!