Reviews
Write a reviewPassport Motors
I have purchased several cars from this dealership, and it is always such a positive experience. They are so professional, and they go out of their way to make the customer happy. I have recommended this dealership to family and friends, andI will continue to go back to passport motors whenever I need a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Please Please stay away from this dealer
Please do not buy car from this place. They did not disclose that car had a severe accident and I didn't find out until I took car for inspection at CarMax for appraisal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Mr. Saini , We checked our records from seller and ran a car-fax report again (WBAXG5C59DD234017) on this vehicle copy below for all to see!! We can not find any record of an accident or damages..... we highly recommend that you check and receive a refund from the dealer you traded this vehicle with since I am sure they made bundle from your trade. 07/17/2013 6 Dealer Inventory Vehicle offered for sale 07/31/2013 20 California Motor Vehicle Dept. Los Angeles, CA Odometer reading reported Titled or registered as personal lease vehicle 08/15/2013 California Motor Vehicle Dept. Los Angeles, CA Title issued or updated First owner reported Titled or registered as personal lease vehicle Loan or lien reported 02/04/2016 California Motor Vehicle Dept. Los Angeles, CA Title issued or updated Titled or registered as personal lease vehicle Loan or lien reported 08/24/2016 28,287 Vehicle Manufacturer Georgia Vehicle sold at auction 08/25/2016 Dealer Inventory Vehicle offered for sale Owner 2 Purchased: 2016 Type: Personal Where: Texas Est. length owned: 10/29/16 - 8/14/17 (9 months) Comments: 10/29/2016 28,297 Texas Motor Vehicle Dept. Wylie, TX Title #04332642662141636 Title issued or updated New owner reported Loan or lien reported Vehicle color noted as White 02/18/2017 30,699 BMW of Dallas / MINI of Dallas Dallas, TX 972-763-5528 bmwofdallas.com Maintenance inspection completed Battery/charging system checked Brake fluid flushed/changed Brakes checked Cabin air filter replaced/cleaned Oil and filter changed Spark plugs cleaned and gap adjusted Tire condition and pressure checked Wiper(s) replaced 08/14/2017 32,560 Dealer Inventory Vehicle offered for sale 08/16/2017 Certified Autoplex Inc. Carrollton, TX 972-954-1552 Certifiedautoplex.co m Fluids checked Oil and filter changed Owner 3 Purchased: 2017 Type: Personal Where: Texas Est. length owned: 9/14/17 - present (1 month) Comments: 09/14/2017 32,628 Texas Motor Vehicle Dept. Georgetown, TX Title #05726342982091441 Title issued or updated New owner reported Loan or lien reported Vehicle color noted as White
Great Experience
After visiting at least seven other places, we found what we were looking for at Passport and the customer service was top notch!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Twice as Nice
If you need a BMW this is the place. The team is friendly and easy to work with. All paperwork and everything was done when arrived. Came in test drive the car, looked it over and was gone 30 minutes later. Have bought two cars here and will buying next one too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience!
This was a wonderful buying experience. I bought my 2015 Mini Cooper from Passport Motors, it's a very nice vehicle and a great dealership to purchase from. I would recommend this location to anyone. My brother is going to be purchasing a car from here soon, too!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Twice is the Charm
I have purchased 2 vehicles from Passport both were BMWs of course. I loved my first one but had a problem with the turbos after a trip across country took to BMW to fix and they did not do me right. So I went to sell my car online and just happen to stop into Passport and told him of my dismay with the BMW turbo and that I was selling the car. He wanted to know if he could show me another BMW I was reluctant at first, but allowed him to do so the car was new with less than 5,000 miles 2015 color scheme was great. I had the car checked at not one but 2 dealerships. Passport bought back there car and finance the new one. I am very happy with the new car and it has been I year since that sell. Kenneth
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought mercidez E350
Purchased My 2014 E 350 last 4 months back.Very low miles , great price. He helped me out . Great guy to deal with . I will recommend This dealership. Great facility, great team . They have great source of financing.No pressure . Test drive the car myself no one along unlike other dealerships. Thank you passport . I love my new Mercidez.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Patient
Arthur facetimed me and showed me every inch of the car. I arrived in Dallas with confidence of what I was getting. I even test drove two different vehicles on the lot just to make sure I was making the right choice. The whole experience was very good.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Completely Professional
I found a 750i that I liked online. Everything was as advertised and the price was fair. Ben was easy to work with and was very accommodating. The entire process was very fast relative to my past car buying experiences. I had a very positive experience buying here and would definitely recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Used Car Purchase for my Son
The Parking lot looked crowded with two spots for VIP customers!, this was inviting. Talked to Rosie who was very friendly and then to Ben who did most of my transaction. My son liked the car and the whole purchasing process was fast. Liked this experience as there was no haggling involved.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase