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East Coast Auto Source

(230 reviews)
Visit East Coast Auto Source
Sales hours: 8:00am to 7:00pm
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Sales
Monday 8:00am–7:00pm
Tuesday 8:00am–7:00pm
Wednesday 8:00am–7:00pm
Thursday 8:00am–7:00pm
Friday 8:00am–7:00pm
Saturday 8:00am–1:00pm
Sunday Closed
(540) 707-0055 (540) 707-0055

Reviews

(230 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Never heard back about vehicle.

Never heard back about vehicle. Tried several times looking for a 1995 bronco xlt or . Want to know status

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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they are helpful but my grandson has a 25000 dollar bat

they are helpful but my grandson has a 25000 dollar bat we have 8000 dollars I problem could borrow 4 or 5 thousand dollars but he will not be 16 till May he want a truck with a lift kit and I am not buying it you have been helpful but keeping send picture of cars few trucks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 10 found this review helpful. Did you?
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I emailed and called .

I emailed and called . . . they never called me back or contacted me. Their website appears to have some interesting looking vehicles- and I only live about 2 hours from them. But no one answers the phone, calls back, or responds to emails. Oh well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
10 people out of 10 found this review helpful. Did you?
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I recently emailed this dealership concerning a truck for

I recently emailed this dealership concerning a truck for sale. They never emailed me backed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
4 people out of 4 found this review helpful. Did you?
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Can't really speak for how they do business as I never

Can't really speak for how they do business as I never got a response to the question I asked regarding the vehicle we were interested in. We won't be pursuing a purchase with this dealership due to not being able to establish communication with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
3 people out of 3 found this review helpful. Did you?
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I sent an inquiry and never got a response.

I sent an inquiry and never got a response. Sent a second one and nada.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
2 people out of 2 found this review helpful. Did you?
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Seems like a scam place.

Seems like a scam place. Does not take a rocket scientist to see it. Low price advertising and crickets.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
5 people out of 5 found this review helpful. Did you?
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I bought 2011 Honda Pilot in 2016 and 2010 Chevrolet

I bought 2011 Honda Pilot in 2016 and 2010 Chevrolet Suburban in 2024. Both transactions went well. Honest and easy to deal with. They were very upfront on the defects on the vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
3 people out of 4 found this review helpful. Did you?
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I am interested in a used jaguar XF8 2 door convertible

I am interested in a used jaguar XF8 2 door convertible at east coast group in Benton Virginia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
3 people out of 9 found this review helpful. Did you?
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They lie about everything, and purposely mislead people.

They lie about everything, and purposely mislead people. This is quite depressing and I believe that if they lie about search terms they lie about selling cars too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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