Basil Ford of Niagara Falls

Went in with no hope Tim and the financial manager got me out of my old truck and got me on the truck that I wanted in like 3 hours I even told them they suck cause they were so good at their job

Went into basil knowing what I wanted with a target number for payment and they got it right on the money. Perfect deal and I am a happy customer. Blake was an awesome salesman got me into the car I wanted.

Blake made my first car buying experience easy comforting great service would recommend Blake to anyone

I just purchased a Ford Expedition Max from Basil Ford of Niagra Falls. They made the buying process so easy! Anothony was so accommodating and kind. I would recommend this dealership to anyone and definitely ask for Anthong!

We took our car in to get work done and they took great care of us. Nicole was amazing! Thanks for the great service. You definitely make an excellent team at Basil Ford. ♥️

If you are looking for good customer service and a strong sales team that aims to close deals that are ln the best interest for both themselves and the buyer, look elsewhere. Amanda and James, the sales manager of Basil Ford were not willing to even talk to me or offer me a fair trade value nor entertain any ideas of how I could purchase the car being out of state even if I drove 6 hrs to the dealership. I was stunned at the unwillingness to make their prospective clients pleased. Do yourself a favor and don’t waste your time here.

Dana was great..Made the whole process easy as can be.The whole staff was very friendly.

Wonderful staff at the service department. Also appreciated that I made an appointment and when I arrived, they actually took my vehicle right in without waiting.

Everyone always so helpful and kind. Shout out to the guy who took extra time to explain my radio/phone connection of my car.

I recently purchased a vehicle from Basil Ford of Niagara Falls, and I can’t say enough good things about my experience with Blake. Basil reached out to me with interest in my vehicle and from the moment I walked in Blake was at my service-informative, patient and genuinely focused on helping find the right vehicle for me and not just making a sale. I have already recommend him to several friends. What really stood out was how Blake went above and beyond and even got a car from another site so we could test drive and compare to another one. He took the time to answer all our questions, concerns and went over every feature in detail of the vehicles we were interested in without rushing us until we were satisfied with OUR decision. There was no pressure, just honest advice and exceptional customer service. Blake made the entire experience smooth, enjoyable and stress-free. I HIGHLY recommend working with Blake if you’re in the market for a new or used car- you won’t be disappointed! I made a new friend! ☺️Thank you Blake!