Crossroads Ford-Wake Forest

(510 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
(919) 556-3191 (919) 556-3191


See all 45 vehicles from this dealership.

About our dealership

This seller has been on since August 2010.
CrossRoads Ford Wake Forest is the Raleigh areas choice for New Ford Cars New Ford Trucks New Ford SUV's and Used Cars in Raleigh NC. We are also your one stop dealer for Ford Service Ford Parts Ford Accessories as well as Ford Maintenance.

CrossRoads Ford of Wake Forest is one of the top Ford dealers in North Carolina and part of the CrossRoads Automotive Group offering over 3000 new and used cars online.
We will pay more money for your trade! So check us out Crossroads Ford of Wake Forest

Service center

Phone number (919) 556-3191

Service hours



(510 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater



I was not pleased with the service I received. Therefore, I was unhappy with my service/repair on June 15, 2021.


New vehicle purchase

Nicest and the easiest car buying experience ever. And, I've purchased many cars!


No complaint, courteous, comfortable waiting room clean facilities


Car repair

Shawnee the customer service person was a very personal knowledgeable

Dealer response

Hi Calvin, thank you for your kind review; we are happy to pass along your comments to the team here at Crossroads Ford of Wake Forest, Inc.! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!



Great customer service and I was a walk-in! Always helpful.

Dealer response

Hi Nancy, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!


Service 2016 Ford Escape SE 40,000 miles.

Quick lane at Crossroad Ford Wake Forest, NC. Reasonable wait performed required service, received reasonable recommendations. The service cost was as expected.

Dealer response

Hi Albert, we are very happy to have provided you with such a positive experience! At Crossroads Ford of Wake Forest, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!


2021 Expedition purchase

Mike made it real easy, took the vehicle home the same day.

Dealer response

Hi Thomas, we're happy you found our staff to be so supportive during your experience here at Crossroads Ford of Wake Forest, Inc.. Please let us know if there is ever anything else we can do for you! Safe travels!


Sales and Service

I was looking for a used vehicle, but after comparing prices decided to buy new. The sales team was great to work with and the service department went above and beyond to make sure we were satisfied. Crossroads Ford Wake Forest is a great place to buy and service a car.

Dealer response

Hi Shannon, thank you for taking the time to leave a review for us at Crossroads Ford of Wake Forest, Inc.. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!


Oil change

Went in for oil change. The people are always nice and do everything they can to help you

Dealer response

Hi Gerald, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!


Review for Crossroads Ford Wake Forest

Repair issue immediately upon returning home. Sensor control for transfer case pressure needs replacing. I was told there were no recalls on vehicle, only to find out there are two outstanding recalls. Brake rotors need turning. All these issues with a vehicle that I was originally told qualified as CPO.

Read all 510 reviews