I was not pleased with the service I received. Therefore, I was unhappy with my service/repair on June 15, 2021.
New vehicle purchase
Nicest and the easiest car buying experience ever. And, I've purchased many cars!
No complaint, courteous, comfortable waiting room clean facilities
Shawnee the customer service person was a very personal knowledgeable
Hi Calvin, thank you for your kind review; we are happy to pass along your comments to the team here at Crossroads Ford of Wake Forest, Inc.! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great customer service and I was a walk-in! Always helpful.
Hi Nancy, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Service 2016 Ford Escape SE 40,000 miles.
Quick lane at Crossroad Ford Wake Forest, NC. Reasonable wait performed required service, received reasonable recommendations. The service cost was as expected.
Hi Albert, we are very happy to have provided you with such a positive experience! At Crossroads Ford of Wake Forest, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
2021 Expedition purchase
Mike made it real easy, took the vehicle home the same day.
Hi Thomas, we're happy you found our staff to be so supportive during your experience here at Crossroads Ford of Wake Forest, Inc.. Please let us know if there is ever anything else we can do for you! Safe travels!
Sales and Service
I was looking for a used vehicle, but after comparing prices decided to buy new. The sales team was great to work with and the service department went above and beyond to make sure we were satisfied. Crossroads Ford Wake Forest is a great place to buy and service a car.
Hi Shannon, thank you for taking the time to leave a review for us at Crossroads Ford of Wake Forest, Inc.. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!
Went in for oil change. The people are always nice and do everything they can to help you
Hi Gerald, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Review for Crossroads Ford Wake Forest
Repair issue immediately upon returning home. Sensor control for transfer case pressure needs replacing. I was told there were no recalls on vehicle, only to find out there are two outstanding recalls. Brake rotors need turning. All these issues with a vehicle that I was originally told qualified as CPO.