Crossroads Ford-Wake Forest

Reviews

4.5 out of 5 4.5
422 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 14, 2018

    Ron was helpful over the phone with questions and when I arrived to purchase the vehicle he was equally helpful. Straight to the point, friendly and easiest... buying experience I've had in a long while. Worth the short drive to Wake Forest!

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 3, 2018

    Fast service at a competitive price. Good wireless facility to keep me busy during the short wait. Excellent.

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    Dealer Response

    Volkert, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for yo...u! Safe travels!

  • July 21, 2014

    We purchased a Toyota Avalon this past weekend and I am tickled pink. Got a great car at a great price from a great sales staff. KUDOS to Mr. RODNEY NOWELL... and Mr. COREY SHAW. These 2 gentlemen were outstanding. I highly recommend this Dealership for your business.

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    Shopped for a used car
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  • 5.0 out of 5
    November 16, 2018

    I have purchased half a dozen or so new vehicles and always have them serviced at Crossroads Ford. If you ever deviate and go to a Jiffy Lube or somewhere... like that, it will be, suffice to say 'not good'. Stick with Crossroads for either QuickLane for tires, brakes and oil changes or the main service for the big stuff. I got tires and they beat the best price anywhere; oil changes and tire rotations are always done properly. The staff are always helpful and keep you informed of progress. The waiting room is top notch with snacks, coffee, water and soda (even diet which I drink). So great job by this team.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Crossroads Ford of Wake Forest, Inc. for all of your automotive needs. Pleas...e don't hesitate to call if you'd like further assistance.

  • 5.0 out of 5
    November 5, 2018

    The staff was very helpful with all the questions I had. I did not purchase anything at this time but if I do I would definitely come back to Crossroads.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides! Our team is dedicated to providing top-quality service, and we&apo...s;re so happy to hear that your experience reflected this. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    October 16, 2018

    Excellent experience. Very friendly and I feel that they took the time to get to know us and my family.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Andrew, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

  • 2.0 out of 5
    October 15, 2018

    SERVICE PEOPLE WERE FRIENDLY. UNFORTUNATELY, I HAVE CALLED THREE TIMES ABOUT THE RECALL ON MY OTHER 2 CARS AND NOONE WILL RETURN MY CALL AS PROMISED. WITH... THAT BEING SAID. I WILL PROBALBY NOT BE RETURNING TO THIS DEALERSHIP MOVING FORWARD.

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    Came in for service or repair
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  • 5.0 out of 5
    October 8, 2018

    Very pleasant experience. The salesmen was very helpful

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    Shopped for a new car
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    Dealer Response

    Maria, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

  • 4.0 out of 5
    October 5, 2018

    I had a great experience at Crossroads Ford in Wake Forest NC. Ron Salyer was my sales representative and I could not have asked for a nicer, more helpful... representative. I would highly recommend Ron.

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    Shopped for a new car
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    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, w...e will be more than happy to assist you! Safe travels!

  • 4.0 out of 5
    October 5, 2018

    Did not check power steering fluid, which was low enough to growl at onset of turns. Otherwise, I am happy.

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    Came in for service or repair
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    Dealer Response

    We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!

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