Crossroads Ford-Wake Forest

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
473 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 1, 2020

    I am very pleased with any purchase or service I received.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Shelia, thank you so much for your positive comments about Crossroads Ford of Wake Forest, Inc.! Thank you so much for being one of our valued gues...ts and we look forward to your next visit!

  • 5.0 out of 5
    June 13, 2020

    There were several issues, but to their credit they resolved each one timely and completley. I love my new Ford Explorer Limited. Every day I find new... things that are so helpful and make my driving experience easier and fun. I can't wait for our next big car trip. I might not come back home!LOL

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    William, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! ...Take care!

  • July 21, 2014

    We purchased a Toyota Avalon this past weekend and I am tickled pink. Got a great car at a great price from a great sales staff. KUDOS to Mr. RODNEY NOWELL... and Mr. COREY SHAW. These 2 gentlemen were outstanding. I highly recommend this Dealership for your business.

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    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    June 8, 2020

    Have not really been able to drive it enough due to the current situation. However I have difficulty getting in or out of the truck due to its height.... I asked in the sales,service and the parts depts. and received no help other than replace the new running boards with a different type. As a matter of information yrs and a disabled veteran with a bad left leg... gene connell. P.s.recall check went ok

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Eugene, we really appreciate your feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

  • 5.0 out of 5
    May 22, 2020

    speedy service... satisfied customer. I will recommend this dealership for repair service.

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Joyce, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do... for you! Safe travels!

  • 5.0 out of 5
    May 19, 2020

    I got my old key battery replaced and a new key programmed. Very nice friendly facility and I was in and out in 45 minutes.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Jennifer, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope to be of service to you again! Take care...!

  • 5.0 out of 5
    April 13, 2020

    Great service and repair by Megan the Service Representative and Goucd the Repair Technician.

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    Came in for service or repair
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    Dealer Response

    Melinda, thank you for your kind review; we are happy to pass along your comments to the team here at Crossroads Ford of Wake Forest, Inc.! Please let... us know if there is ever anything else we can do for you! Safe travels!

  • 5.0 out of 5
    April 13, 2020

    I received a recall notice on my new F150. I made an appointment with Crossroads Ford to complete the recall, The work was complete in about 15 minutes... and I was on my way. Great service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Jesse, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We're glad to hear we delivered such a great exp...erience. If there's anything further we can do for you, we are happy to help!

  • 5.0 out of 5
    April 13, 2020

    good service and fast turn around in a difficult time

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    Dealer Response

    Hi Jimr, we're so pleased to hear that everything was completed so quickly and to your satisfaction! It is great to hear our Staff took such great car...e of you! We hope to see you here again!

  • 5.0 out of 5
    March 4, 2020

    I took my Fusion in for a Warrantee check, oil change and rotation. Team did an outstanding job at or ahead of schedule.

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    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are happy we could make yo...ur experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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