Reviews
Gene was extremely helpful on getting the right car and
Gene was extremely helpful on getting the right car and answered all of our questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Prompt, courteous, and willing to work with you on
Prompt, courteous, and willing to work with you on scheduling and options for service. A good professional group.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alec Cain made this deal happen.
Alec Cain made this deal happen. The first deal did not work out so I went to another dealer. Alec called me a week later and told me he scraped the previous deal and got me a much better deal...he was right! Thank you Alec!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The customer service is simply marvelous.
The customer service is simply marvelous. I will be returning as much as needed inches future
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alec has now helped us lease three vehicles.
Alec has now helped us lease three vehicles. His team is great. They all worked together to help find the right vehicles, financing, and coverage for our small businesses needs! 5 stars from us! Good work Phil Long Hyundai!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All went well all work completed no issues nothing more
All went well all work completed no issues nothing more to say thank you end
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My salesperson really helped me for being by myself
My salesperson really helped me for being by myself buying my first car. It was amazing!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Phil Long is a great dealership with quality personnel.
Phil Long is a great dealership with quality personnel. I was treated extremely well and had all my questions answered thoroughly. Mr. Cremidis is a top notch leader and should be commended for how well he treats others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The sales department engages in fraud and disinformation.
The sales department engages in fraud and disinformation. I’m an Uber driver, their salesman and manager conned me into a lease, saying mileage doesn’t matter so long as I traded into another lease at the end. 6 months and 32k miles later they pull me in and tell me it’s suddenly going to be a problem after all. They forced me transition into a loan for a car I never intended to finance. The service department engages in criminal activity. I was told at 35k miles on the Ioniq 5 that the “reverse gear fluid” needed changing and would cost around $150.. a few weeks later I tried to schedule it and they quote $900.. after a bit of research I found out it’s $91 worth of fluid, and 1/2 hour of labor. Best part is, the fluid only has to be INSPECTED at 35k, in most cases it never needs changing.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Felipe D.
Felipe D. is the best customer service ever! Had a smooth transaction with my car service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair