RBM of Alpharetta Hours
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important as the vehicle itself.
That's why at RBM of Alpharetta, we have a philosophy. That it's not just about making the driving experience exhilarating. It's about making the buying experience enjoyable.
It's turning a handshake into a "how are the kids?" It's never pressuring for the sale, and always being respectful of someone's time. Offering personalized service before they buy, with outstanding vehicle service long after they do.
It's the extra mile. And at RBM of Alpharetta, it all comes standard.
"Your Experience Is Our Difference."
John Sauer is more than my family's sales rep for the last 11 years he has become family . Where ever he goes we go ! Wouldn't buy a car without him. It's... not only about a sale to him it's about making sure you get everything you want and need in a car he is there through the entire process and has no problem being asked a million questions until you feel comfortable with your choice . John is amazing 😉
Thank you naf1986! We really appreciate the kind words, and thank you for your business. We're delighted to hear that John could provide you with deli...ghtful buying experiences. Your 100% satisfaction is our priority, so we do what we can to ensure each experience is the best it can be. We look forward to seeing you again in the future! Happy driving, RBM of Alpharetta
My 2014 E350 was damaged beyond repair in a front end collision. No one was injured, thanks to the safety of this vehicle. This was my second Mercedes... E class and I wanted a comparable replacement. I called Dan Berry, who sold me the E350 some years ago and that was a positive experience. I gave him my criteria, late model, low mileage and cost range. He immediately narrowed my search to 3 vehicles. Within a few days, I purchased a 2019 E300 and Dan was there to make sure it was a seamless transaction. He's very attentive. Because I've received superior quality service and attention since 2005, there was no question that I would return to RBM of Alpharetta. The dealership is ultra modern and efficient. Randy Bacon (service) has always overseen any issue and given honest and professional guidance. This relationship is meaningful, and keeps me in a Mercedes. My service writer, Kim Cates, makes service trips very pleasant and convenient. I would recommend this dealership and the Mercedes brand every time!
Thank you for your continued loyalty and business! We hope that Dan, Randy, Kim and the rest of our dealership can continue to delight you in the futu...re. Your complete satisfaction is our priority, and we do what we can to make every experience the best it can be. Happy driving! Sincerely,RBM of Alpharetta
I just purchased my second Mercedes from Andy Sayers at RBM of Atlanta North. The experience was the best I have had. It was easy, not the usual two hour... wait to pay etc. Every expectation that was set for me, was accomplished in a short time frame. I also, have worked with Dan in service. He is great to work with and does his job exceedingly well. I have no hesitation in referring RBM to one and all.
Over the last several years it has been my good fortune to have ANDREI BUCATARI as my Service Representative at RBM of ALPHARETTA. ANDREI is very knowledgeable,... professional, and courteous. He is prompt and effective in his communications and leaves no stone unturned in insuring that he has addressed all of my questions. When I leave, I am confident that my my car has been checked and serviced thoroughly and that it is safe and ready for the road again. I highly recommended ANDREI BUCATARI! J. Brown
Thank you Happy Benz Owner! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Andrei could provide yo...u with a delightful service experience. We appreciate you taking the time to share your experiences with us! Sincerely,RBM of Alpharetta
Always takes time to understand the situation of the vehicle and the driver. Never oversells. Kim is a rock star. Thank you Kim and RBM!
Thank you very much tg-mb! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Kim took excellent care of you duri...ng your visits, and we hope to see you again in the future!Sincerely,RBM of Alpharetta
Would not trust my Mercedes Benz to anyone else! I just say repair and/or service anything that needs it and know it'll be done right.
Hello, Jbwjr5234! We are thrilled to hear that our team provided you with the high quality service you deserve. Thank you for taking the time to shar...e your experience with us. We wish you all the best! Happy driving,RBM of Alpharetta
The entire buying experience was amazingly fast and friendly. I have never experienced this type of customer service. I would recommend this team to... everyone.
Thank you, smozee21, for the wonderful review. We are pleased to hear that our team took excellent care of you during your visit. Congratulations on y...our new car, and we look forward to seeing you for service. Sincerely,RBM of Alpharetta
always a great experience. I have bought many cars there and will continue too. David Wang is incredible to work with and I have referred several of... my friends to work with him
Thank you so much for your continued business and loyalty! We are so glad to hear that David is always able to provide you with an excellent buying ex...perience. Thanks for taking the time to share your thoughts with us, and we look forward to seeing you again soon. Happy driving! Sincerely, RBM of Alpharetta
I had a great experience working with Mark and Jeff. They were both extremely pleasant, listened to my needs and were ready to deliver. I never felt pressured... into making any decisions. They communicated effectively and were clear about every step of the process which was important to me this was my first time going through the car leasing process. I will definitely be referring them both to friends and family and hope to do business with them again in the future.
Thank you, nelsonam9, for the kind words about RBM of Alpharetta. We're delighted to hear that Mark and Jeff took excellent care of you, and made you ...feel welcomed during your visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us! Sincerely,RBM of Alpharetta
I rely on RBM Alpharetta to efficiently and expertly service my vehicle. Personnel such as Steve Byrd are reliable and friendly. I trust RBM Alpharetta... to be professional and competent.
Hello, palladio2! We are thrilled to hear that Steve provided you with a high quality service experience. Thank you for taking the time to share your ...experience with us. We wish you all the best! Happy driving,RBM of Alpharetta