[{"id":433115,"personPtyId":32063331,"firstName":"Lisa","lastName":"Brennan","titleText":"Finance Manager","emailTxt":"lbrennan@rbmofalpharetta.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":341,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/2e05caebb973.jpg","drDealerId":26616,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":180581,"personPtyId":31123115,"firstName":"Ramona","lastName":"Razavi","titleText":"Finance Manager","emailTxt":"rrazavi@rbmofalpharetta.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":271,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/b04c66cb-f5a9-448c-869f-338115b87f0a.jpg","drDealerId":26616,"dealerEmpStartDtUtc":"1380585600","industryStartDtUtc":"1046476800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":517242,"personPtyId":42287138,"firstName":"Kim","lastName":"Cates","titleText":"Service Advisor","shortBioText":"I have been with Mercedes Benz since 1996. Love my job and Love my product","emailTxt":"kcates@rbmofalpharetta.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/47d001d1202d.jpg","drDealerId":26616,"dealerEmpStartDtUtc":"1522540800","industryStartDtUtc":"828316800","certifiedEmployee":true,"deptDscrp":"Service"},{"id":358194,"personPtyId":31128757,"firstName":"Steve","lastName":"Byrd","titleText":"Service Advisor","emailTxt":"sbyrd@rbmofalpharetta.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":100,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/1dd891cfda8a.jpg","drDealerId":26616,"industryStartDtUtc":"828316800","certifiedEmployee":true,"deptDscrp":"Service"},{"id":311516,"personPtyId":31124614,"firstName":"Kyle","lastName":"Edson","titleText":"Sales & Leasing","emailTxt":"kedson@rbmofalpharetta.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":304,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/1fdeafefd2d3.jpg","drDealerId":26616,"dealerEmpStartDtUtc":"1343779200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":268541,"personPtyId":31123952,"firstName":"Vadim","lastName":"Russu","titleText":"Sales & Leasing","emailTxt":"vrussu@rbmofalpharetta.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":189,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/301c70823182.jpg","drDealerId":26616,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":593970,"firstName":"John","lastName":"Sauer","titleText":"Sales and Leasing Consultant","shortBioText":"I have been in automobile business for 35 years, various positions. I have been with Mercedes over 9 years, was with BMW for 24. My knowledge is quite expansive. AMG product and S Class knowledge is superior as with the rest of our beautiful cars, new or pre-owned. Happy to be here in the Atlanta area and especially here at RBM of Alpharetta....Come see me!","emailTxt":"jsauer@rbmofalpharetta.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":92,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/29ed68b70643.jpg","drDealerId":26616,"dealerEmpStartDtUtc":"1559347200","industryStartDtUtc":"486432000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":301023,"personPtyId":33961739,"firstName":"Tom","lastName":"Ahern","titleText":"Finance Manager","emailTxt":"tahern@rbmofalpharetta.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":435,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/22fc2e93706f.jpg","drDealerId":26616,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":28875,"personPtyId":31128067,"firstName":"Dan","lastName":"Berry","titleText":"Sales & Leasing","emailTxt":"dberry@rbmofalpharetta.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":214,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/efa7a06b-d692-4500-a7b4-14ecbd959fa5.jpg","drDealerId":26616,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":12669,"personPtyId":31121314,"firstName":"Andy","lastName":"Sayers","titleText":"Sales & Leasing","emailTxt":"asayers@rbmofalpharetta.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":201,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/9759a7d1-e108-449e-beb0-64b31c92e531.jpg","drDealerId":26616,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":475162,"personPtyId":36720069,"firstName":"Elisabeth","lastName":"Sexton","titleText":"Product Concierge","emailTxt":"esexton@rbmofalpharetta.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":102,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/ab21ca1bcc9e.jpg","drDealerId":26616,"dealerEmpStartDtUtc":"1514764800","industryStartDtUtc":"1514764800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":12672,"personPtyId":31121316,"firstName":"Reza","lastName":"Azizi","titleText":"Sales & Leasing","emailTxt":"razizi@rbmofalpharetta.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":213,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/a7b18d9f-d91d-4c7f-b12c-a5c4f945c173.jpg","drDealerId":26616,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":409481,"firstName":"Diane","lastName":"Evans","titleText":"Product Concierge","emailTxt":"devans@rbmofalpharetta.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":198,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/1644e4f57920.jpg","drDealerId":26616,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":12671,"personPtyId":31121302,"firstName":"David","lastName":"Wang","titleText":"Sales & Leasing","emailTxt":"dwang@rbmofalpharetta.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":253,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/fcddcab2-be68-4062-9c7c-e3ee48c4f2eb.jpg","drDealerId":26616,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":191249,"personPtyId":31123220,"firstName":"Sheaffer","lastName":"Cheek","titleText":"Sales Consultant","shortBioText":"My name is Sheaffer Cheek, Jr. My friends call me Champ. I am a local native of Georgia (born in Atlanta GA; raised in Roswell GA; currently reside in Cumming GA with my wife Tisha, son Logan, daughter Shea, and dog Hudson. I graduated from Georgia Southern University, and I have been in sales for twenty years. I love family, friends, golf, the outdoors, and meeting new people. Enough about me, I look forward to meeting you!","emailTxt":"scheek@rbmofalpharetta.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":85,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/53116e8e-6f51-4eff-a6f2-71b66936c03b.jpg","drDealerId":26616,"dealerEmpStartDtUtc":"1385856000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":578414,"firstName":"Gwen","lastName":"Moss","titleText":"Sales & Leasing","emailTxt":"gmoss@rbmofalpharetta.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":31,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/231215072dee.jpg","drDealerId":26616,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":447348,"personPtyId":33540814,"firstName":"Jeff","lastName":"Twiggs","titleText":"Sales & Leasing","emailTxt":"jtwiggs@rbmofalpharetta.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":92,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/8a46fb9a6bba.jpg","drDealerId":26616,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":623098,"firstName":"Rich","lastName":"Alder","titleText":"Sales & Leasing","emailTxt":"ralder@rbmofalpharetta.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/20288f258a12.jpg","drDealerId":26616,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":12675,"personPtyId":31121305,"firstName":"Bill","lastName":"Favini","titleText":"Sales & Leasing","emailTxt":"bfavini@rbmofalpharetta.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":242,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/2851a36d62f4.jpg","drDealerId":26616,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":303014,"firstName":"Andrei","lastName":"Bucatari","titleText":"Premier Express Service Advisor","emailTxt":"abucatari@rbmofalpharetta.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":42,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/d250425bc3d2.jpg","drDealerId":26616,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":358198,"personPtyId":31125782,"firstName":"Melissa","lastName":"Denewellis","titleText":"Service Advisor","emailTxt":"mdenewellis@rbmofalpharetta.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/b6a211d4ded5.jpg","drDealerId":26616,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":409482,"personPtyId":31138353,"firstName":"Mary","lastName":"Brown","titleText":"Customer Experience Consultant","emailTxt":"mbrown@rbmofalpharetta.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/70d847154ff2.jpg","drDealerId":26616,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":644233,"firstName":"Mark","lastName":"Higgs","titleText":"Sales & Leasing","shortBioText":"I have been taking care of my clients since 1996 in high line automobiles. I specialize in client relationship exchange and look forward to getting to know my clients personally and enjoy getting to know them... I have sold Mercedes Benz, Porsche , BMW and Acura. That\u001as over 23 yrs of automotive experience that I like to give away when listening to and getting to know someone who is interesting in acquiring there selection of vehicle..","emailTxt":"mhiggs@rbmofalpharetta.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/c28da86ab7ce.jpg","drDealerId":26616,"dealerEmpStartDtUtc":"1583020800","industryStartDtUtc":"841536000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":225943,"firstName":"Carl","lastName":"Denton","titleText":"Service Advisor","emailTxt":"cdenton@rbmnorth.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/f69e9a2f1a75.jpg","drDealerId":26616,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":180585,"firstName":"Don","lastName":"Ratajski","titleText":"Service Advisor","shortBioText":"","emailTxt":"dratajski@rbmnorth.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":51,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/ec9189cb-e860-4232-8005-e96140089562.jpg","drDealerId":26616,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":576268,"firstName":"Britney","lastName":"Garrison","titleText":"Brand Ambassador","emailTxt":"bgarrison@rbmofalpharetta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/26703b81e1ac.jpg","drDealerId":26616,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":34482,"personPtyId":31121385,"firstName":"David","lastName":"Ellis","titleText":"General Manager","emailTxt":"dellis@rbmofalpharetta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/4bab114b-89ef-48e4-8f8a-788f00546964.jpg","drDealerId":26616,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":180584,"personPtyId":31123117,"firstName":"Jay","lastName":"Harward","titleText":"Service Manager","emailTxt":"jharward@rbmofalpharetta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/758fd9e6290b.jpg","drDealerId":26616,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":12694,"firstName":"Scott","lastName":"Omen","titleText":"Sales","emailTxt":"somen@rbmofalpharetta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/988f59c8-94bb-4a3d-a947-2dd4bca2bd93.jpg","drDealerId":26616,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":139878,"firstName":"Jon","lastName":"Hazelwood","titleText":"Sprinter Manager","emailTxt":"jhazelwood@rbmofalpharetta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/649e8563-029f-4f03-b253-7767217bc801.jpg","drDealerId":26616,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":600146,"firstName":"Daren","lastName":"Ball","titleText":"Service Advisor","emailTxt":"dball@rbmofalpharetta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/26616/employees/d44e93e675c4.jpg","drDealerId":26616,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":614098,"firstName":"Alivia","lastName":"Ayres","titleText":"Reception","emailTxt":"aayres@rbmofalpharetta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26616,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":652452,"firstName":"Lauren","lastName":"Crawford","titleText":"Greeter","emailTxt":"lcrawford@rbmofalpharetta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26616,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":652460,"firstName":"Lee","lastName":"Collins","titleText":"Sales & Leasing","emailTxt":"lcollins@rbmofalpharetta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26616,"certifiedEmployee":false,"deptDscrp":"Sales"}]

RBM of Alpharetta

4.9 out of 5 4.9
Rectangle 48
Sales 7:30 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

RBM of Alpharetta Hours

Sales

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2010

What takes an exceptional Mercedes-Benz and makes it extraordinary?

...



A dealer that believes the road you take to get your car is as important as the vehicle itself.

That's why at RBM of Alpharetta, we have a philosophy. That it's not just about making the driving experience exhilarating. It's about making the buying experience enjoyable.

It's turning a handshake into a "how are the kids?" It's never pressuring for the sale, and always being respectful of someone's time. Offering personalized service before they buy, with outstanding vehicle service long after they do.

It's the extra mile. And at RBM of Alpharetta, it all comes standard.

"Your Experience Is Our Difference."

Reviews

4.9 out of 5 4.9
3972 lifetime reviews. Includes reviews of RBM of Alpharetta from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 30, 2020

    John Sauer is more than my family's sales rep for the last 11 years he has become family . Where ever he goes we go ! Wouldn't buy a car without him. It's... not only about a sale to him it's about making sure you get everything you want and need in a car he is there through the entire process and has no problem being asked a million questions until you feel comfortable with your choice . John is amazing 😉

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you naf1986! We really appreciate the kind words, and thank you for your business. We're delighted to hear that John could provide you with deli...ghtful buying experiences. Your 100% satisfaction is our priority, so we do what we can to ensure each experience is the best it can be. We look forward to seeing you again in the future! Happy driving, RBM of Alpharetta


    Worked with:
    John Sauer

    Sales and Leasing Consultant

    (5.0) 92 reviews

  • 5.0 out of 5
    July 30, 2020

    My 2014 E350 was damaged beyond repair in a front end collision. No one was injured, thanks to the safety of this vehicle. This was my second Mercedes... E class and I wanted a comparable replacement. I called Dan Berry, who sold me the E350 some years ago and that was a positive experience. I gave him my criteria, late model, low mileage and cost range. He immediately narrowed my search to 3 vehicles. Within a few days, I purchased a 2019 E300 and Dan was there to make sure it was a seamless transaction. He's very attentive. Because I've received superior quality service and attention since 2005, there was no question that I would return to RBM of Alpharetta. The dealership is ultra modern and efficient. Randy Bacon (service) has always overseen any issue and given honest and professional guidance. This relationship is meaningful, and keeps me in a Mercedes. My service writer, Kim Cates, makes service trips very pleasant and convenient. I would recommend this dealership and the Mercedes brand every time!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your continued loyalty and business! We hope that Dan, Randy, Kim and the rest of our dealership can continue to delight you in the futu...re. Your complete satisfaction is our priority, and we do what we can to make every experience the best it can be. Happy driving! Sincerely,RBM of Alpharetta


    Worked with:
    Lisa Brennan

    Finance Manager

    (5.0) 341 reviews

    Kim Cates

    Service Advisor

    (5.0) 28 reviews

    Dan Berry

    Sales & Leasing

    (5.0) 214 reviews

  • April 1, 2013

    I just purchased my second Mercedes from Andy Sayers at RBM of Atlanta North. The experience was the best I have had. It was easy, not the usual two hour... wait to pay etc. Every expectation that was set for me, was accomplished in a short time frame. I also, have worked with Dan in service. He is great to work with and does his job exceedingly well. I have no hesitation in referring RBM to one and all.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 28, 2020

    Over the last several years it has been my good fortune to have ANDREI BUCATARI as my Service Representative at RBM of ALPHARETTA. ANDREI is very knowledgeable,... professional, and courteous. He is prompt and effective in his communications and leaves no stone unturned in insuring that he has addressed all of my questions. When I leave, I am confident that my my car has been checked and serviced thoroughly and that it is safe and ready for the road again. I highly recommended ANDREI BUCATARI! J. Brown

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Happy Benz Owner! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Andrei could provide yo...u with a delightful service experience. We appreciate you taking the time to share your experiences with us! Sincerely,RBM of Alpharetta


    Worked with:
    Andrei Bucatari

    Premier Express Service Advisor

    (5.0) 42 reviews

  • 5.0 out of 5
    July 28, 2020

    Always takes time to understand the situation of the vehicle and the driver. Never oversells. Kim is a rock star. Thank you Kim and RBM!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much tg-mb! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Kim took excellent care of you duri...ng your visits, and we hope to see you again in the future!Sincerely,RBM of Alpharetta


    Worked with:
    Kim Cates

    Service Advisor

    (5.0) 28 reviews

  • 5.0 out of 5
    July 27, 2020

    Would not trust my Mercedes Benz to anyone else! I just say repair and/or service anything that needs it and know it'll be done right.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Jbwjr5234! We are thrilled to hear that our team provided you with the high quality service you deserve. Thank you for taking the time to shar...e your experience with us. We wish you all the best! Happy driving,RBM of Alpharetta


    Worked with:
    Kim Cates

    Service Advisor

    (5.0) 28 reviews

  • 5.0 out of 5
    July 26, 2020

    The entire buying experience was amazingly fast and friendly. I have never experienced this type of customer service. I would recommend this team to... everyone.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, smozee21, for the wonderful review. We are pleased to hear that our team took excellent care of you during your visit. Congratulations on y...our new car, and we look forward to seeing you for service. Sincerely,RBM of Alpharetta


    Worked with:
    Ramona Razavi

    Finance Manager

    (5.0) 271 reviews

    Jeff Twiggs

    Sales & Leasing

    (4.9) 92 reviews

    Mark Higgs

    Sales & Leasing

    (5.0) 7 reviews

  • 5.0 out of 5
    July 26, 2020

    always a great experience. I have bought many cars there and will continue too. David Wang is incredible to work with and I have referred several of... my friends to work with him

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your continued business and loyalty! We are so glad to hear that David is always able to provide you with an excellent buying ex...perience. Thanks for taking the time to share your thoughts with us, and we look forward to seeing you again soon. Happy driving! Sincerely, RBM of Alpharetta


    Worked with:
    Tom Ahern

    Finance Manager

    (5.0) 435 reviews

    David Wang

    Sales & Leasing

    (5.0) 253 reviews

  • 5.0 out of 5
    July 26, 2020

    I had a great experience working with Mark and Jeff. They were both extremely pleasant, listened to my needs and were ready to deliver. I never felt pressured... into making any decisions. They communicated effectively and were clear about every step of the process which was important to me this was my first time going through the car leasing process. I will definitely be referring them both to friends and family and hope to do business with them again in the future.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, nelsonam9, for the kind words about RBM of Alpharetta. We're delighted to hear that Mark and Jeff took excellent care of you, and made you ...feel welcomed during your visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us! Sincerely,RBM of Alpharetta


    Worked with:
    Jeff Twiggs

    Sales & Leasing

    (4.9) 92 reviews

    Mark Higgs

    Sales & Leasing

    (5.0) 7 reviews

  • 5.0 out of 5
    July 25, 2020

    I rely on RBM Alpharetta to efficiently and expertly service my vehicle. Personnel such as Steve Byrd are reliable and friendly. I trust RBM Alpharetta... to be professional and competent.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, palladio2! We are thrilled to hear that Steve provided you with a high quality service experience. Thank you for taking the time to share your ...experience with us. We wish you all the best! Happy driving,RBM of Alpharetta


    Worked with:
    Steve Byrd

    Service Advisor

    (4.9) 100 reviews

    Melissa Denewellis

    Service Advisor

    (4.8) 30 reviews

    Don Ratajski

    Service Advisor

    (4.7) 51 reviews

View More Reviews