Skip to main content

Meet Julia Cruz

Julia Cruz headshot
Salesperson
(9 reviews)

Contact seller

Select a Salesperson (optional)

Send message

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

Dealership experience 0 years

Reviews

I have mixed feelings about this dealership.

I have mixed feelings about this dealership. They have a great variety of cars no doubt. The staff is kind and professional. My wife and I had to really go back and forth to get the price we wanted and our credit scores deserved.. Then came getting the car home. Bought the car on Friday. On Moday morning the check engine light came on. I called the dealership and brought it to them that evening after work. They run diagnostic and find that i have a bad oil pressure sensor. They schedule me a follow up appointment to get it taken car of. I get thr car back two days later and again the following Monday the lights back on again. This tine i was given a rental car while they fix.thr problem which turned out to be a malfunctioning oil pump which was covered by warranty. I will say this. All of the matentence and rental car was on the dealership dime. It just tucked to buy a car and less than 4 days I had issues not once but twice within 3 weeks of purchase. So I again appreciate the service and the life time.power.train they provide to customers free of charge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I appreciate you taking the time to speak with me this afternoon about your experience, ultimately I understand the best way to get a outstanding review is to have an outstanding experience and any time you have issues shortly after purchase it takes away from that experience. We appreciate your patience and willingness to work with us and allowing us the opportunity to rectify the issues you had with the vehicle. Alex Rose Service Manager Jerry Hunt Supercenter of Lexington.

Everyone from sales (Julia) to management was

Everyone from sales (Julia) to management was exceptional! Best car buying experience so far! Julia put us at ease immediately. She was extremely knowledgeable of vehicles and helped us choose the best fit. Julia should be your number one salesperson if not already! We are very likely to buy our next vehicle from Julia and Jerry Hunt when the time comes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best car buying experience to date.

Best car buying experience to date. Julia had a great personality and was knowledgeable about the Escalade I was purchasing. In and out of the dealership in record time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Julia was awesome the dealership gave me just what I

Julia was awesome the dealership gave me just what I wanted Julia was awesome and helping me to find exactly what made me happy she even has been following up with me to make sure I'm still happy excellent customer service go Julia

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great knowledge and super easy to deal with.

Great knowledge and super easy to deal with. It didn't take long and I had my dream truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Julia was great!

Julia was great! She really knew her cars and especially knowledgeable about Subarus. Love my red car! Thanks so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I came in looking for a truck and they made it happen

I came in looking for a truck and they made it happen going above and beyond !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

It was very welcoming east with not having pushy

It was very welcoming east with not having pushy salesmen/women. They wanted you to buy the best car for you not just any car. They had amazing customer service and constantly asked if we needed anything . Little things made a big difference. Having drinks of all kinds to offer to me and my family including the kids and snacks was great! I would 10”% but a car from this location again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome dealership, made the whole process very easy and

Awesome dealership, made the whole process very easy and simple and gave my great value for my trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.