Reviews
I fell in love with car but as soon I drove off the lot
I fell in love with car but as soon I drove off the lot it started rattling. Have an appt for Thursday! I hope they make it right!
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
They lied to get me to drive 1.
They lied to get me to drive 1.5 hours. Then lied again about pricing. They are lucky I found a vehicle I liked. I will never buy from them again.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I’m sorry to hear that your recent experience with us was frustrating. I understand how disappointing it must have been to make the drive only to find the vehicle you were interested in had already been sold. For that, I sincerely apologize. As for the pricing, I want to personally assure you that all of our vehicle pricing is handled directly by me, and we strive to keep it fair, competitive, and transparent across the board. I regret that there was any confusion or miscommunication that led to your dissatisfaction. While I’m glad you found a vehicle you liked, I’m truly sorry the overall experience didn’t meet your expectations. Your feedback is important, and we’ll be reviewing how we communicate availability and pricing to help prevent situations like this in the future. Thank you again for your business, and I wish you all the best with your new vehicle. Sincerely, Todd Hunt Owner
Peral was awesome to work with during this process.
Peral was awesome to work with during this process. Definitely an asset for Jerry Hunt. I spoke to others that were not as professional or on point as Peral. Need to add that the experience with Tonya in F&I was a pleasure as well. Very helpful and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
If I could give this place a big 0 I would.
If I could give this place a big 0 I would. They don’t even deserve 1 star. I’ve used this car dealership 3 different times and never have an ever had a many problems as I did this time. I will never go back and want to warn others. Let’s start with I go to look at a vehicle June 20th and today is July the 2nd. I couldn’t test drive the vehicle because it was pouring oil. So I do the paper work and never get a call from anyone other than Leslie. Leslie has called and left me a voicemail every single day. I call her back and she tells me that a sales manager is going to call me and I hear nothing. Leslie girl you’re the only one that’s doing your job you deserve a promotion. So today almost makes 2 weeks of this crap. So today I call Leslie back and someone finally decides to call. Without even looking at my credit or credit scores tells me that he doesn’t think he can work around my payments that I requested. You guys just do your self a favor and just go somewhere else.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Charity was amazing and we loved working with her!
Charity was amazing and we loved working with her! We would definitely recommend her to others.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was looking for a good dependable car and thanks to
I was looking for a good dependable car and thanks to Jerry Hunt I was able to get one. They are the best they actually took the time out to work very hard to help people with a lower credit score and give them a second chance. My Salesperson was Hannah she was very nice and sweet and she took good of us she has great customer service I would recommend anybody thats looking for a car to try Jerry Hunt sales they are the best.They ensure you of what you are getting and they also give you options which I liked the staff was very nice and they all had a smile on their faces that's what I like to see cause I know they will make sure everything goes good and from my experience with them they are the best in my opinion.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have mixed feelings about this dealership.
I have mixed feelings about this dealership. They have a great variety of cars no doubt. The staff is kind and professional. My wife and I had to really go back and forth to get the price we wanted and our credit scores deserved.. Then came getting the car home. Bought the car on Friday. On Moday morning the check engine light came on. I called the dealership and brought it to them that evening after work. They run diagnostic and find that i have a bad oil pressure sensor. They schedule me a follow up appointment to get it taken car of. I get thr car back two days later and again the following Monday the lights back on again. This tine i was given a rental car while they fix.thr problem which turned out to be a malfunctioning oil pump which was covered by warranty. I will say this. All of the matentence and rental car was on the dealership dime. It just tucked to buy a car and less than 4 days I had issues not once but twice within 3 weeks of purchase. So I again appreciate the service and the life time.power.train they provide to customers free of charge.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
I appreciate you taking the time to speak with me this afternoon about your experience, ultimately I understand the best way to get a outstanding review is to have an outstanding experience and any time you have issues shortly after purchase it takes away from that experience. We appreciate your patience and willingness to work with us and allowing us the opportunity to rectify the issues you had with the vehicle. Alex Rose Service Manager Jerry Hunt Supercenter of Lexington.
Ivan Washington was so kind and helpful.
Ivan Washington was so kind and helpful. He made this experience that I had been dreading so pleasant.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We knew what we wanted they got it drove it and buying it
We knew what we wanted they got it drove it and buying it was easy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone from sales (Julia) to management was
Everyone from sales (Julia) to management was exceptional! Best car buying experience so far! Julia put us at ease immediately. She was extremely knowledgeable of vehicles and helped us choose the best fit. Julia should be your number one salesperson if not already! We are very likely to buy our next vehicle from Julia and Jerry Hunt when the time comes.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car