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J & J Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (260 reviews)
Visit J & J Auto Sales
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–3:00pm
Sunday Closed
(410) 702-4452 (410) 702-4452

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (260 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Straightforward, quick, and a pleasure!

This car buying experience was by far the best I've ever had! The car we purchased was what we were looking for and more. The owners are straightforward and honest and very easy to work with. We were in and out quickly. It was well worth the drive from PA to MD to visit this dealership and I would not hesitate to visit them again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANKS MARC, IT WAS A PLEASURE HELPING BOTH OF YOU. JAY

Great people and great service!

The people there are very friendly and informative. We were in and out in less than an hour for the purchase of a used car. No one there will try to swindle you into taking your money, they honestly want you to get the best deal for your circumstances and the best car for you. Great customer service and great cars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANKS FOR YOUR BUSINESS GRACE, GOOD LUCK AT ROCHESTER

Best Car Buying Experience Ever

What can you say more about this family owned business, They are the best at what they do. Our family has purchased over 10 cars, trucks and SUV’s from. Jay and Jerry. They have always treated us like family. We have never had any issues with any of the vehicles we bought from them. We keep sending people to them because they are both trustworthy and fair. Thanks Jay and Jerry, we will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THIS IS WHY I HAVE COME TO WORK, TO MEET AND HELP PEOPLE LIKE THIS FAMILY. THANKS CHET

Good deal-Great car

Jay was very honest and up front with details about the car. The whole experience was a pleasure. I recommend the dealership to anyone who wants to buy without any nonsense.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANKS FOR THE KIND WORDS

Best place to buy a car

They took the time to be sure I got the car that fit my needs and budget. They are great. I was very happy with the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

HAL THANKS FOR YOUR KIND WORDS,

Not Impressed, really

Not a bad looking place, but not really impressed either. I felt like we could have been treated better. You will have to decide for yourself.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

VERY SORRY TO HEAR THIS, WISH THERE WAS SOMETHING MORE WE COULD HAVE DONE.

Second time around

Best car buying experience ever. Family run with Nice clean cars and friendly service. Not an all day affair , that’s why we keep coming back. Highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THIS IS WHAT WE STRIVE FOR HERE, THANKS FOR THE KIND WORDS.

Happy Buyer

Great cars! Great Service! In and out in no time ! Will for sure be back and will recommend family and friends. You will not be disappointed!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

THANKS FOR YOUR BUSINESS

A pleasure

We needed a solid, safe, reliable car at a fair price for our 16 year old new driver. We found it at JJ Autosales! A long standing local Carroll County family owned business that was recommended by our mechanic for being straight forward and trustworthy. We aren't the easiest of customers but Jay was more than accommodating. He jumped though a few hoops for us so that we would feel comfortable with our purchase. He never complained, was always very responsive to texts or phone calls plus all with no sales pressure!! Jay had all the paperwork ready with the car warming up when we came to pick up the car. We were done in 10 minutes! He said their cars were the cleanest around and trust me he wasn't lying! They are immaculate! It was a pleasure to work with Jay. We would highly recommend JJ Autosales. Thank you for making our 16 year old (well, her parent's too)very happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I AM GLAD THAT YOUR NEW DRIVER AS WELL AS THE PARENTS ARE HAPPY.

Fantastic Experience

Found the perfect car for our college student who travels back and forth. Our buying experience was top notch from beginning to end, not to mention in and out in less than 2 hours. Will definitely recommend to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

BEST OF LUCK IN COLLEGE. THANKS FOR THE KIND WORDS. JAY