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Ask about the prep surcharge before you go.
Everyone was very nice, and they got the car ready for me to check out on short notice after I called. The issue was that I learned on arrival that the price listed online for their used vehicles does not include a $2,995 surcharge for a package that includes things that I would typically expect would be done anyway. The big item is a 180 (or so) point inspection. Other than that, they fill the tires with nitrogen, paint on a pin stripe, and offer free car washes. If I had known, I would not have made the trip knowing that I was starting at $2,995 over the listed price. Once I was there they made clear the surcharge is more than negotiable, but I’d recommend discussing that before visiting if you are considering a vehicle.
This is the second car that I have purchased from this dealership. All of the sales people are very nice laid-back. They will get you in a car before you leave that day. The cars are in excellent shape. I’ve had no problems. I paid off the other one and I’m now in a newer car I appreciate, especially Nadine the sales manager. She’s the best I sent everybody to her. I highly recommend this dealership.
I can't say enough about the service we received.
I can't say enough about the service we received. The salesman, Steve Grandon was absolutely amazing. No pressure and very honest. I felt very comfortable with my son purchasing his vehicle. Cody, the sales manager was also very good. Will definitely will be back for our next vehicle. Thanks for taking such good care of our son!!
Steve Grandon was absolutely amazing!
Steve Grandon was absolutely amazing! He was very helpful and honest from start to finish in helping my son get the truck that was a perfect fit for him. Definitely an asset to this dealership.
I just bought a truck today and my salesman was Steve
I just bought a truck today and my salesman was Steve Grandon. He was so helpful with me buying a car. Being a first time buyer I didn’t know a lot about the process and he made sure I fully understood the process and I am so thankful for people like him! Employees like him are hard to come by.
I had the pleasure of working with Mr Steve Grandon.
I had the pleasure of working with Mr Steve Grandon....Very professional with a little seasoning, so the experience was pleasant...the car we selected was nice, He explained everything simply and patiently. My son loves the car, and we will be recommending others to this gentleman....for him, $10.00 is cheap in times like this....$50.00 is more of an appreciation bonus.... inflation is high and only $10.00 is a joke.......he is a great sales person..so show him.
Had my jeep serviced for routine maintenance and couldn't have asked for better customer service. I was on a time crush and they were able to have me in and out in a timely manner.
It is the one that exists, they helped me a lot even
It is the one that exists, they helped me a lot even though I don't speak English, they used their phones to translate everything, I really liked how they treated me, they are the best
Selling a car to Chat
The internet manager,Chat, lied and wasted my time. I drove 60 miles to this dealership after Chat agreed, in writing, to give me a certain price for my car. Upon arrival, and waiting 45 minutes, he then told me after doing his research he could give me 7,000 less than he offered in writing. He had all info on my vehicle , including pics, 3 days prior to me driving 60 miles, to do his research. The car was flawless and Chat admitted there was nothing wrong with the car. I don't feel he ever had intentions of giving me the price he offered in writing.
Thank you for your review. We apologize that your experience with us was anything less than spectacular. The used vehicle market is highly volatile and values may change drastically from day to day. Again, we apologize for any frustration or inconvenience.
We had an amazing experience purchasing a jeep from this dealer. The salesman, sales manager and finance manger were all terrific. We would definitely do business here again in the future.