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S&M Auto Sales

(67 reviews)
Visit S&M Auto Sales
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–7:00pm
Tuesday 9:00am–7:00pm 9:00am–7:00pm
Wednesday 9:00am–7:00pm 9:00am–7:00pm
Thursday 9:00am–7:00pm 9:00am–7:00pm
Friday 9:00am–7:00pm 9:00am–7:00pm
Saturday 9:00am–6:00pm 9:00am–6:00pm
Sunday Closed Closed
(773) 840-8439 (773) 840-8439

Reviews

(67 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of S&M Auto Sales from DealerRater.

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They are trash.

They are trash. They have a bad attitude. They sold me a lemon.I've had it for 2 weeks Ac don't work the fuel pump just went out though I was getting a car for 1 price then add 2 thousand dollars more in taxes stay away from theses people they don't about the customers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
3 people out of 5 found this review helpful. Did you?
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Dead honest review from a real person.

Dead honest review from a real person.... Absolutely one of the best car dealer experiences I've had. Everyone I spoke to was helpful and friendly but Al C was just beyond exceptional in personality and very respectful unlike several other dealers I've met with recently. Did everything he could to make my experience the best it could be and have a nice variety of cars. Dealership is clean, staff are excellent and I wouldn't hesitate to buy again from these guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 1 found this review helpful. Did you?
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Excellent experience great people would by a vehicle from

Excellent experience great people would by a vehicle from them and enjoy the experience talking to them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 1 found this review helpful. Did you?
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Just bought a car from them 10 days ago.

Just bought a car from them 10 days ago. Broke down twice so far in just a week. Joe the manager is very arogant to deal with so he is refusing to take responsibilities about that. I will get a lawer involved now, so let see what will happen.... STAY AWAY!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
9 people out of 9 found this review helpful. Did you?
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I emailed them twice and haven’t heard back from this

I emailed them twice and haven’t heard back from this dealer so giving 2 stars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
3 people out of 4 found this review helpful. Did you?
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Very bad way of running a car dealer business It’s a

Very bad way of running a car dealer business It’s a group of dishonest people and recommend to stay away or be very very careful Count you fingers to be sure they still 5 after shaking his hands

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
9 people out of 10 found this review helpful. Did you?
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sold me a car with a blown engine, car needed 27k in

sold me a car with a blown engine, car needed 27k in repairs, & then they refused to take it back until I got lawyers involved. they said and I quote “ it’s just the camshaft, it’s not a big deal”. and from the reviews , this is not the first time they do this.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

SCAM SCAM SCAM!

SCAM SCAM SCAM!! No wonder why there reviews are so bad. People who work here are extremely rude! Asked them to address the concerns of why everyone leaves bad reviews about how they buy cars and they fall apart right after and they told me to “buy a car and find out” not only that but the car I was looking at is selling for the same price and same mileage at Carmax completely stock and they are trying to sell this car full of after market parts which brings the value of the car down by a lot. When asked them about that they said price is not negotiable and if I don’t want the car to not waste their time on the phone. DONT WASTE YOUR TIME WITH THESE RUDE xxx PEOPLE. I will be going to Carmax and purchasing the car I want through them and I promise you whatever car you’re looking for you’ll find at a better dealer ship. This place is a joke and does not even deserve one star!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
16 people out of 16 found this review helpful. Did you?
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Would not recommend, bought car then the motor and

Would not recommend, bought car then the motor and transmission went out 2 days after.and they would not refund or help fix the issue

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Richard is fabulous!

Richard was extremely friendly and helpful in assisting me with questions I had regarding the many beautiful luxury sedans I had been inquiring about. He went above and beyond with his time, was very respectful and easy to talk to. For that I'm giving HIM 5 stars! He made us feel like family. It was an overall positive experience with him. Kudos to you Richard, you have a fantastic personality! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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