S&M Auto Sales

Very disrespectful and dismissive. I drove an hour to look at a car that I previously called about to make sure it was at their hickory hills location. When I got here a guy told me that it is not at the Hickory hills location and that they couldn't even provide a Carfax for the car. Total scam and waist of time. I plan on taking with the secretary of state in regards to their business practices.

Did not respond to inquiry in a vehicle I wanted to look at. Sent a couple emails.

Never responded. If they can’t even respond to this ,why would anyone bother with them.

I bought a Chrysler 300 from them and have not seen any problems After that, I bought a Lincoln Town Car that I did not like, and then I took it back from them after I used it for more than 4 days. They did not say no. Everyone who puts one star is stupid because they don't know how to buy a car

Inquired about a Lincoln Town Car advertised on their website. Dealer refused to respond in any way.

They are constantly mislabeling vehicles in an to attempt deceive you. Their pricing is god awful as well. I would absolutely never do business with someone like this.

He did an excellent job by showing me the car via video before taking a flight from maryland to Chicago in inspecting the truck in person.

These guys are crooks. They have other locations, known to sell salvage cars and rebuilt. The CarFax does not report this so please be careful

I'm only giving one star because thats the minimum. After spending a few months searching for my black jeep wrangler, I finally saw this beauty pop up online this past March, and I was super excited because it looked to be everything I wanted. I did my online research and then drove the two hours to Hickory Hills to test drive the vehicle. Upon arrival I test drove the car. When test driving I noticed that the jeep made a weird noise when the ac was turned on. They assured me they had recently had their mechanic check it out and that they were sure it was just a piece of debris stuck in the area that was being moved by the fan when turned on but that it should fall out on its own, or if it remained an issue I could come back to them and have their mechanic look at it because that's how they do business! They take care of their customers! That seemed fair to me, so I made the purchase. But it turned out to be my biggest regret. Two months later in May I go for an oil change and they tell me I have a leak that I might want to have checked out. I take the car to a jeep dealership only to be told the engine is entirely ruined with old sluggish oil that had to have built up over several years. Not to mention a list of other issues. I called the company several times and I was repeatedly told that someone would get back to me asap regarding the manner. After several attempts I accepted that unfortunately, I had to deal with the fact I bought the car as is. I had purchased my own bumper to bumper warranty but they had a clause that if the damage was preexisting they wouldn't have to cover it. Per the warranty company the damage was evidently pre-existing because it would take years to accumulate the amount of oil that was built up around the motor. By June the motor was completely done. Since then I've been stuck paying a car note on a car I can't drive. I just wanted to warn people to take a mechanic with you, and don't ignore ANYTHING no matter how small they may make it seem and also the cars look great on the outside but on the inside you may find a disaster!

Called and spoke to Frank and he was so pleasant that I had to go. Yourself got me into the Jeep I wanted and worked so hard to get the best rate possible! Don’t sleep on this dealership! You won’t be disappointed!