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Jennifer's Auto Sales & Service

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (23 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (23 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jennifer's Auto Sales & Service from DealerRater.

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Had a great experience at Jennifer's Auto!

Had a great experience at Jennifer's Auto! The team was super friendly and helped me find a car that fit my budget without any pressure. They made financing easy, and it’s nice knowing they’ve got a full-service repair center for future tune-ups. Definitely recommend if you're looking for a solid, local dealership!

Had a great experience at Jennifer's Auto!

Had a great experience at Jennifer's Auto! The team was super friendly and helped me find a car that fit my budget without any pressure. They made financing easy, and it’s nice knowing they’ve got a full-service repair center for future tune-ups. Definitely recommend if you're looking for a solid, local dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buyer Beware

Bought my 2014 Subaru Crosstrek in 2021, it started making what I call a growling noise, my Son in law who is a mechanic and very good at what he does. So I got the parts to fix it and when my Son in law started tearing it apart everything underneath was so Rusted he had to heat and pound just to get it apart. So if u buy from there make sure and check underneath!!!!

Buyer Beware

Bought my 2014 Subaru Crosstrek in 2021, it started making what I call a growling noise, my Son in law who is a mechanic and very good at what he does. So I got the parts to fix it and when my Son in law started tearing it apart everything underneath was so Rusted he had to heat and pound just to get it apart. So if u buy from there make sure and check underneath!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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love my new chevy

They had my dream truck here and they made sure I went home with it! love my new chevy! thank you to Mike and ryan you guys are awesome!

love my new chevy

They had my dream truck here and they made sure I went home with it! love my new chevy! thank you to Mike and ryan you guys are awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Car Buying Experience

Great people! Every employee we met was friendly and helpful. We felt they wanted to help us find the right vehicle for our family. We will definitely go back when we need another car. This was a great car buying experience!!

Great Car Buying Experience

Great people! Every employee we met was friendly and helpful. We felt they wanted to help us find the right vehicle for our family. We will definitely go back when we need another car. This was a great car buying experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Place to Buy a Car!

I just bought a 2015 Ford Taurus AWD and I had a great experience! Thanks Bill and Ryan for helping me get a good deal on my car! And just in time for the snowy weather! LOL!

Great Place to Buy a Car!

I just bought a 2015 Ford Taurus AWD and I had a great experience! Thanks Bill and Ryan for helping me get a good deal on my car! And just in time for the snowy weather! LOL!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service

Yeah! I just bought my first used car. I was really nervous and ended up having a great experience! Nothing like what you see in the movies for sure! LOL! Everyone at Jennifers was super friendly and I didn't feel like I was being pressured or taken advantage of. They had the car I was looking for at a good price the salesman was very knowledgeable and they help me get a loan all in a few hours. I will definitely be recommending Jennifers to my friends and family!

Excellent Service

Yeah! I just bought my first used car. I was really nervous and ended up having a great experience! Nothing like what you see in the movies for sure! LOL! Everyone at Jennifers was super friendly and I didn't feel like I was being pressured or taken advantage of. They had the car I was looking for at a good price the salesman was very knowledgeable and they help me get a loan all in a few hours. I will definitely be recommending Jennifers to my friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This now is the best experience I have ever had.

Very fair and Honest. I can not take down my last review due to an error that I have contacted google about. After my unfair review I posted about them when I bought my car, I have spoke with management and had worked everything out. This is truly a company that cares and that you should trust. My unfair 1 star review will be taken down shortly by google. I just want to say if you buy a car here you will be fully satisfied. I should have spoke to Management before I jumped on and posted an unfair 1 star review. They are going above and beyond in helping me with repairs and making sure that I have a reliable family car. Thanks Jennifer's as I will come to you guys again to shop. All you have to do is talk to them and they will help you out to the max! This now is the best experience I have ever had.

This now is the best experience I have ever had.

Very fair and Honest. I can not take down my last review due to an error that I have contacted google about. After my unfair review I posted about them when I bought my car, I have spoke with management and had worked everything out. This is truly a company that cares and that you should trust. My unfair 1 star review will be taken down shortly by google. I just want to say if you buy a car here you will be fully satisfied. I should have spoke to Management before I jumped on and posted an unfair 1 star review. They are going above and beyond in helping me with repairs and making sure that I have a reliable family car. Thanks Jennifer's as I will come to you guys again to shop. All you have to do is talk to them and they will help you out to the max! This now is the best experience I have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great prices and selection!

Great prices and selection! Tony was amazing at helping us buy a new family car. He made it fast and easy and was very friendly. Thank you for making our far buying process easy and simple.

Great prices and selection!

Great prices and selection! Tony was amazing at helping us buy a new family car. He made it fast and easy and was very friendly. Thank you for making our far buying process easy and simple.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing Service!

I just moved to Spokane from California and had what was probably my best car buying experience ever! I heard Jennifer's had been voted Spokane's best used car dealer so I went there to find my new car and I really see why they have won that award. The service was outstanding! Thanks Jennifer's!

Amazing Service!

I just moved to Spokane from California and had what was probably my best car buying experience ever! I heard Jennifer's had been voted Spokane's best used car dealer so I went there to find my new car and I really see why they have won that award. The service was outstanding! Thanks Jennifer's!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My New Truck

Great Service! Just bought a new Truck! Everyone was sooo nice! Ryan in finance really helped me get a good deal on my loan. Will recommend to friends and Will go back!

My New Truck

Great Service! Just bought a new Truck! Everyone was sooo nice! Ryan in finance really helped me get a good deal on my loan. Will recommend to friends and Will go back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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