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Antoine Richardson is one of the BEST sales consultants
Antoine Richardson is one of the BEST sales consultants we have had in our car shopping process. No fluff, no BS, no crap. He really cares about the BEST interest of the customer. This allowed us to walk out with a brand new 2023 coupe. Thank you again!!! We'll be back or another one!!
Outstanding sales AND service department.
Outstanding sales AND service department. Carlos helped me find exactly what I was looking for and without any sales pressure. There was a whole team approach to make sure everything was ready to go off the lot. Carlos (Sales) worked seamlessly with Red (Service) and Delonte (Concierge Service) to ensure I’m getting the most out of my purchase. By the way, I bought a used car. I was treated like I had just bought the newest top end car. The team noticed a small issue after buying the car when I returned for tags and before I left the dealership I had a call from the service department with an appointment to correct the issue. I did a lot of shopping around and I don’t think anywhere else could beat the price. Certainly the level of service can’t be beat.
Great experience and excellent service
My husband, Steve Willis bought his car in Mercedes Benz of Fredericksburg. We had a positive experience starting with the salesperson, Antoine. Whitney from Finance Department was very helpful in finalizing the sale. Roy P. Reutter, the general manager made sure that my husband and I are well taken care of especially when our car needed service. Roy backed up the warranty we bought and felt secured that our warranty will be available whenever we need it. Mike Holmes, Service Director and Red Linberick, Assistance Service Manager were excellent. My husband was always updated on the status of the care and handled the issues in a timely manner. Roy and his team are outstanding. We strongly recommend Mercedes Benz of Fredericksburg to our family and friends. We give this car dealership a 10 out of 10 for the positive experience and professionalism in dealing with their customers.
Recently purchase a car with the help of Carlos and Micky
Recently purchase a car with the help of Carlos and Micky who went out of their way to make this possible. They explained everything thoroughly and were very patient and understood exactly what I wanted and needed. Very professional, they made me a very happy customer! the dealership very clean and professional . also bryan he take care of my services very good . im happy clients 🥰
Antoine Richardson was our Sales Consultant.
Antoine Richardson was our Sales Consultant. He was very courteous and very attentive to our needs. He answered all of our questions , and more importantly he was always available after the sale ensuring that we were completely satisfied with our purchase. The manager was just as helpful ensuring that he provided us with the most affordable and best deal possible. The financial representative with the technology was unbelievable. I’ve purchased many cars over the years and I have never experienced such a quick and efficient process. So much better than our last purchase in 2019. A very satisfied customer. I would highly recommend your dealership to others without hesitation. Charles Kevin and Lisa Smith
The best dealership on the East Coast.
The best dealership on the East Coast. Very clean, organized and professional!! William Marshall Harvey
Very clean. Great. customer service. Staff is extremely knowledgeable about all products and services. Would definitely recommend to friend’s & family
Had a great experience for an Out of Town Buyer.
Had a great experience for an Out of Town Buyer. Flawless experience and great Salesman Antione Richardson.
Great dealership to work with.
Great dealership to work with. Very professional sales and financing staff. Would not hesitate to purchase another vehicle from them.
Purchased my 1st M-B GLC and the experience couldn't have
Purchased my 1st M-B GLC and the experience couldn't have been easier. Special thanks to Antoine, DeLante and Sal for your help in making this the best car buying experience! Everyone was welcoming, knowledgeable and helpful. I look forward to servicing my new vehicle at M-B of FBurg.