Mercedes-Benz of Fredericksburg

New 877-879-5116 Dealer Website
Used 877-295-4709 Email Dealer
Service 888-885-3560

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Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun 12:00 PM - 4:00 PM
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 7:00 AM - 4:00 PM
Sun Closed
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Reviews

4.7
173 lifetime reviews. Includes reviews of Mercedes-Benz of Fredericksburg from DealerRater.com
  • Great sales staff

    Great sales staff very helpful. Discussed vehicles features. Did not pressure me during the sales process. Listened to customers concerns and prov...


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    Great sales staff very helpful. Discussed vehicles features. Did not pressure me during the sales process. Listened to customers concerns and provided great overall service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Normal B service for M class Blutec

    Brought my 2009 M Class Bluetec in for normal "B" service as the time ran out before the mileage. I left with a $1400.00 bill for routine service ...

    Dealer Response

    Dear Mr. Mausolf, Please accept our sincere apology for the issues you encountered. We are thankful that you are a conscientious driver and checke...


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    Brought my 2009 M Class Bluetec in for normal "B" service as the time ran out before the mileage. I left with a $1400.00 bill for routine service on the engine and transmission. The car was washed and cleaned as usual when I picked it up. This was prior to a long domestic trip and as usual I checked the car again. The first thing I found was that both intake tubes to the twin air filters were not connected and laying down in the bottom of the engine compartment. It was by sheer luck that they were not chewed up by the serpentine belt or the damper. I returned and this was repaired, but I decided to check further when I returned home and carefully review the bill. I noticed that I was charged $90.00 for wiper blades and took a look at them. They left black streaks on my hand just as older blades do. Further inspection revealed the adblue tank half full which I serviced myself. My trip was coming up so I could not return to the dealer. The trip did go without further incident. No telling what would have happened if I had lost the serpentine belt en-route. I will still recommend this dealer based on past experience, but this is the second example on this vehicle of something that should not happen.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Dear Mr. Mausolf, Please accept our sincere apology for the issues you encountered. We are thankful that you are a conscientious driver and checked your vehicle before traveling. We regret what happened but we want you to know that your input led to an improved quality control process within our Service Department. We didn't perform up to the standard we seek and we appreciate you bringing it to our attention so we can do better. Thank you.


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  • Discriminated
    March 1, 2017

    I drove over an hour to buy an Suv , was assured by the salesman that there was room to work on the price. Needless to say, apparently we did no...

    Mercedes-Benz Of Fredericksburg

    We are sorry that there was confusion about our Fast Fair Simple Guaranteed pricing. The ¿¿¿sticker price¿¿¿ you refer to is not the manufacturer¿...


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    I drove over an hour to buy an Suv , was assured by the salesman that there was room to work on the price. Needless to say, apparently we did not fit the Mercedes profile of a buyer. We were treated very rudely and shown a piece of paper with the full sticker price, when asked salesman about negotiations he stated we don't negotiate you pay what the sticker says and on top of that they were charging $600.00 processing fee. I would not recommend this dealer. I have purchased many cars in my life and have never been snubbed.

    Does not recommend this dealer
    Mercedes-Benz Of Fredericksburg

    We are sorry that there was confusion about our Fast Fair Simple Guaranteed pricing. The ¿¿¿sticker price¿¿¿ you refer to is not the manufacturer¿¿¿s sticker price but our already discounted ¿¿¿Huber Fair Price,¿¿¿ which is the price we offer to every guest.


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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2009

As your Mercedes-Benz Dealer in Fredericksburg, Va, our experienced staff has helped many people get into the car that they want and we want to help you too. Browse our new Mercedes-Benz or our inventory of used cars to find the car of your dreams. If you need a car loan check out our finance page to start the process. If you need parts or service don't forget about our talented Mercedes-Benz repair technicians and Mercedes-Benz parts professionals. Mercedes Benz of Fredericksburg strives to provide the best sales, service, and experience possible to make your car buying process stress free. Don't take our word for it, come visit us today!