Mercedes-Benz of Fredericksburg

Dear Dick K., At Huber Motor Cars, we believe car buying should be fun. That's why we established our Fast Fair Simple sales process at all of ou...r dealerships. We provide prices upfront and offer a price for your trade that's independent of whether you buy from us. That allows us to focus on your needs and eliminates the games and gimmicks. We're happy to hear Sales Manager Marcus Martin and Sales Consultant Carlos Rodriguez did a great job of assisting you and that you enjoyed our facility and selection. We keep our inventory updated online as one more way of being straightforward with our guests. Thank you for choosing a vehicle from Mercedes-Benz of Fredericksburg.

Dear MLMarsha, Thank you for the praise of our team and our facility. We're honored that you would travel past another dealership to visit ours b...ecause you feel it is far superior. We're sorry you could not be assisted during the initial trip. If you need additional help, please let us know.

Thank you for the praise of Service Advisor Ian Doughty. We seek to deliver excellent service and that includes providing detailed and timely informat...ion about the maintenance needs of your vehicle. Thank you for your recommendation of our Service Team. We appreciate it.

Dear DCJJ, We're pleased to hear you found our Service Team provided excellent repair in a timely fashion and kept you updated along the way. It&...apos;s also great to hear you enjoyed our spotless facility and courteous staff. Most of all, we're gratified to hear you would return for service. Thank you for the 5-star rating of the Mercedes-Benz of Fredericksburg Service Team.

Dear Coach BOOF, Thank you for the 5-star rating of the Mercedes-Benz of Fredericksburg team. Sales Consultant Teddy Parker and our Finance Team are f...ocused on your needs, which enables them to provide patience in helping you discover the best option for you. Our Fast Fair Simple sales process was designed to make the process smooth for everyone who visits our dealership. Thank you for your recommendation.

Dear C-more, We're pleased you were impressed by the professionalism of our Service Team and that your first visit won't be your last. Our g...oal is to deliver excellent service to every guest every time. When you visit Mercedes-Benz of Fredericksburg, you get Mercedes-Benz parts and the expertise of manufacturer-certified technicians.

We're sorry you were not satisfied with the service we provided. We do our best to provide excellent service. However, sometimes we overlook some...thing. When that is pointed out, we quickly address it. We have discussed your concerns with our Service Team. Thank you for the kind words about the ladies on our Guest Services Team.

Dear Keitb, We appreciate the enthusiastic endorsement! Our goal is to deliver excellent service every time you visit so it's great to hear you found ...our team to be pleasant and easy to work with. Whenever you're ready for another vehicle, we'd be happy to help!

Dear DanielB, What you experienced was our Fast Fair Simple Guaranteed sales process. Our process is streamlined because we price cars up front and th...us avoid the time-hogging process of haggling, games and gimmicks. We believe in being straightforward about prices, which are market driven, and treating everyone with respect because we are honored you have chosen to do business with us. We also believe in absolute integrity, which is why we want to make things right - like providing a new windshield when a repair isn't appropriate. We're pleased you found us trustworthy because that is part of the foundation on which all Huber Motor Cars companies were founded. We'll pass along your praise to Sales Consultant Nick Paone. Thank you for choosing Mercedes-Benz of Fredericksburg.