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Mercedes-Benz of Fredericksburg

(461 reviews)
Visit Mercedes-Benz of Fredericksburg
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
New (540) 322-3225 (540) 322-3225
Used (540) 907-4836 (540) 907-4836
Service (540) 322-3538 (540) 322-3538

Reviews

(461 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Antoine Richardson is the consummate salesperson.

Antoine Richardson is the consummate salesperson. Professional , follows up yet keeps it lite. Val the finance person was personable , direct , knowledgeable and answered all my questions. Linda at the front desk was very pleasant Really nice smile and presents a great attitude. The Aussie lady was a joy to talk to . She took time to visit with me . Engaging personality . Nice people. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchased a 2022 AMG GLE 53.

Purchased a 2022 AMG GLE 53. Great customer service from the time we pulled in the lot. Antoine assisted us initially. Sal assisted with the financing portion. Delante taught us all about the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mercedes of Fredericksburg came through for me yet again!

Mercedes of Fredericksburg came through for me yet again! Great customer service throughout the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

David was great to work with.

David was great to work with. His calm and friendly demeanor made buying a preowned vehicle a seamless experience. God bless you sir!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

David Cunningham was great and answered all of my

David Cunningham was great and answered all of my questions. Sal in finance was not at all pushy and Linda at the front was super polite. They made my experience top notch for a first time Mercedes purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We appreciate the Fredericksburg team, especially Antoine

We appreciate the Fredericksburg team, especially Antoine Richardson, as we are not the easiest customers. The team worked with us to get to a deal that we thought was fair and reasonable! Thank you all for a pleasant purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The team at Mercedes Benz of Fredericksburg, was amazing

The team at Mercedes Benz of Fredericksburg, was amazing today! Mickey, DeLante and Antione, thanks for making this a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Antione provided excellent Customer during my recent

Antione provided excellent Customer during my recent purchase. I highly recommend him for your next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My experience with the Mercedes Fredericksburg was

My experience with the Mercedes Fredericksburg was outstanding. I did not walk in to purchase a car. But simply inquire into a quote for selling my Maserati. Walking in the showroom was immaculate and the sales associate gave me the space to walk around and look at all the cars in the showroom before she (Mercedes) came to talk to me. I was able to get a feel of the car that I would eventually purchase that same night, call my husband, and have him drive to the dealership. Mercedes was so patient with me as i wanted to see a few cars (and I test drove each of them). The team stayed late with me to close out my purchase and make sure I drove off a happy customer. Thank you Team Mercedes-Benz

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Enjoyed my experience for many years, a glitch with my

Enjoyed my experience for many years, a glitch with my resent purchase, immediately corrected, thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.