Reviews
I would leave zero if I could.
I would leave zero if I could. $279.00 to change the oil in my truck $239.00 to change the fuel filter, and they never rotated the tires. The manager called and argued that they were rotated, I just drove from Kansas to Michigan and there was brake dust on every lug nut. Not one wheel was touched. How do I know if the oil or the fuel filter was changed? Horrible service! I will never go back.
I would leave zero if I could.
I would leave zero if I could. $279.00 to change the oil in my truck $239.00 to change the fuel filter, and they never rotated the tires. The manager called and argued that they were rotated, I just drove from Kansas to Michigan and there was brake dust on every lug nut. Not one wheel was touched. How do I know if the oil or the fuel filter was changed? Horrible service! I will never go back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Typical quality visit to your service department.
Typical quality visit to your service department. Michelle Newkirk is a great service advisor and a great representative for your company.
Typical quality visit to your service department.
Typical quality visit to your service department. Michelle Newkirk is a great service advisor and a great representative for your company.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
A bunch of incompetent morons work here.
A bunch of incompetent morons work here. Everyone, including the owner Joe. Avoid the dealership at all cost! They will cost you money and take no responsibility. They transferred my plates off a vehicle I was keeping, without my permission and will do nothing about it.
A bunch of incompetent morons work here.
A bunch of incompetent morons work here. Everyone, including the owner Joe. Avoid the dealership at all cost! They will cost you money and take no responsibility. They transferred my plates off a vehicle I was keeping, without my permission and will do nothing about it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Beware of this dealership!
Beware of this dealership!!! I would avoid this dealership at all cost. They couldn’t pay me to come back! Save your money and heartache; take your business to another dealership and thank me later. The General Sales Manager Ken Chambers is utterly the most incompetent, rude, dishonest and disrespectful human being. I’m not sure whom gave him this position but please reevaluate your highering process to ensure that your managers know how to manage. I have a full recording of my conversation with Mr. Ken Chambers. His behavior was extremely inappropriate, offense and it all reflects in the recording. I have filled a formal complaint with General Motors; not just about the issue at hand but more importantly about his behavior.
Beware of this dealership!
Beware of this dealership!!! I would avoid this dealership at all cost. They couldn’t pay me to come back! Save your money and heartache; take your business to another dealership and thank me later. The General Sales Manager Ken Chambers is utterly the most incompetent, rude, dishonest and disrespectful human being. I’m not sure whom gave him this position but please reevaluate your highering process to ensure that your managers know how to manage. I have a full recording of my conversation with Mr. Ken Chambers. His behavior was extremely inappropriate, offense and it all reflects in the recording. I have filled a formal complaint with General Motors; not just about the issue at hand but more importantly about his behavior.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Beware of this dealership!
Beware of this dealership!!! I would avoid this dealership at all cost. They couldn’t pay me to come back! Save your money and heartache; take your business to another dealership and thank me later. The General Sales Manager Ken Chambers is utterly the most incompetent, rude, dishonest and disrespectful human being. I’m not sure whom gave him this position but please reevaluate your highering process to ensure that your managers know how to manage. I have a full recording of my conversation with Mr. Ken Chambers. His behavior was extremely inappropriate, offense and it all reflects in the recording. I have filled a formal complaint with General Motors; not just about the issue at hand but more importantly about his behavior.
Beware of this dealership!
Beware of this dealership!!! I would avoid this dealership at all cost. They couldn’t pay me to come back! Save your money and heartache; take your business to another dealership and thank me later. The General Sales Manager Ken Chambers is utterly the most incompetent, rude, dishonest and disrespectful human being. I’m not sure whom gave him this position but please reevaluate your highering process to ensure that your managers know how to manage. I have a full recording of my conversation with Mr. Ken Chambers. His behavior was extremely inappropriate, offense and it all reflects in the recording. I have filled a formal complaint with General Motors; not just about the issue at hand but more importantly about his behavior.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Best Chevy Dealer in this area
This is the closest Chevy dealer to my house, very nice place. The prices need to be lower.
Best Chevy Dealer in this area
This is the closest Chevy dealer to my house, very nice place. The prices need to be lower.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Buyer beware.
Buyer beware. Went into this location at 1pm today to test drive a vehicle. It is now 640pm and I am just getting home. The vehicle had 6 codes going off after being restarted(had to get gas) and the car wouldn't restart. This has to be the absolute worst experience I have had buying a car. The sales person was the only one to say anything to me. They just wasted 5 and 1/2 hours of my day. Make sure to have a mechanic go over the car before buying from here. I don't write bad reviews... This experience was ridiculous and they acted like I was the burden. Unreal!!! Good luck to the sales team here, I can tell y'all are good people... But shame on Joe Lunghamer Chevrolet, what an embarrassment.
Buyer beware.
Buyer beware. Went into this location at 1pm today to test drive a vehicle. It is now 640pm and I am just getting home. The vehicle had 6 codes going off after being restarted(had to get gas) and the car wouldn't restart. This has to be the absolute worst experience I have had buying a car. The sales person was the only one to say anything to me. They just wasted 5 and 1/2 hours of my day. Make sure to have a mechanic go over the car before buying from here. I don't write bad reviews... This experience was ridiculous and they acted like I was the burden. Unreal!!! Good luck to the sales team here, I can tell y'all are good people... But shame on Joe Lunghamer Chevrolet, what an embarrassment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Silverado
Bruce was very helpful, it was the smoothest experience I?ve leasing a vehicle in a long time.
Silverado
Bruce was very helpful, it was the smoothest experience I?ve leasing a vehicle in a long time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
If I could give it no stars I would.
If I could give it no stars I would. We took it in for warranty work earlier this year, they wrecked our vehicle and now show no record of the accident. After multiple attempts to fix it with them. We are now looking at damage costs over $15,000 because it was never done right. The wreck caused a leak and now my family is sick from mold growing in it. They won't release any paperwork, they have lied, they take no pride in their work and only care about lining their pockets. No concern for the health and safety of their clients!
If I could give it no stars I would.
If I could give it no stars I would. We took it in for warranty work earlier this year, they wrecked our vehicle and now show no record of the accident. After multiple attempts to fix it with them. We are now looking at damage costs over $15,000 because it was never done right. The wreck caused a leak and now my family is sick from mold growing in it. They won't release any paperwork, they have lied, they take no pride in their work and only care about lining their pockets. No concern for the health and safety of their clients!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing this review regarding your experience with us, Jessica. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, The Joe Lunghamer Chevrolet Team
Crooked service unreliable and over priced
This place is crooked as they come and an absolute rip off. Do not go here if your vehicle is not under warranty. I was charged $1600 for what they considered to be an 8 hour job. What I needed done would have taken 3 hours TOPS. They also replaced parts that were not found to be a problem by any diagnostic code. On top of that, the job took them 3 days. That’s 3 days of me calling into work because this location doesn’t have any loaner vehicles. I will not be returning to this location FOR ANYTHING. Save your money and go somewhere.
Crooked service unreliable and over priced
This place is crooked as they come and an absolute rip off. Do not go here if your vehicle is not under warranty. I was charged $1600 for what they considered to be an 8 hour job. What I needed done would have taken 3 hours TOPS. They also replaced parts that were not found to be a problem by any diagnostic code. On top of that, the job took them 3 days. That’s 3 days of me calling into work because this location doesn’t have any loaner vehicles. I will not be returning to this location FOR ANYTHING. Save your money and go somewhere.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're sorry to hear about your negative experience, Max. We'd appreciate the opportunity to discuss it further. Please contact us at your earliest convenience. We look forward to hearing from you. Sincerely, The Joe Lunghamer Chevrolet Team