Joe Lunghamer Chevrolet

Sales is great... Finance department needs little work.

I received an email to turn my lease in early. I went there and explained my financial situation and he said that the remaining payments would be "taken... care of." We have leased before from other makers so I figured that was that - there would be no responsibility from the old lease brought into the new lease. I signed an odometer statement and went on my merry way and then was told I would be getting a bill for around $6,000 for mileage overage AFTER my car was sold at auction when I couldn't do anything about it. When I called to complain, the sales manager said that although HIS SALES PERSON should have asked me if I was over on miles, I will have to pay and there is no way to get my old car back and get his lease undone. He continued to talk over me the entire conversation and didn't let me get a word in edgewise. After telling me that HIS person made a mistake, I am the one getting screwed. I am furious, sad and totally feel taken advantage of - likely because I was a woman. This is a deceptive practice and I will not be shy in offering my opinion to those who inquire and will be asking around as to our options. Even if they had met us halfway and just offered to pay half our bill that would have been acceptable especially since it was THEIR sales man who made the mistake in not asking us if we were over on miles. Super disappointed. I expected more as we had a great experience with the lease of our first Chevy and loved the service department. We find them to be very honest but this has ruined it and this is how you LOSE CUSTOMERS. We will never again lease from GM and we certainly will advise friends to go to a more honest dealership - and there are plenty around.

I went on a day when they do appt only and i did not have one but they took me in and had me out in no time.. very pleasant dealership. been using the... same dealership for at least 30 years

Very professional, informed, personable, and efficient staff. Made the purchasing process effortless!! I walked in, and drive out with a new vehicle within... a few hours. Priceless!!

Everyone was wonderful I can't remember most of the names of the people I came in contact with but everyone worked together to make me feel comfortable.

Having worked with Damon before for an earlier purchase, I called and made an appointment with him. I told him what we were looking for . When we arrived,... we were promptly helped. Damon had a vehicle ready for us to look at. When we noticed something we didn't like about the vehicle, he immediately had another one brought over for us to look at. Once we settled on the vehicle the rest of the process went fast. Thanks.

Today I enjoyed a great buying experience with Damon Utley at Lunghamer Chevrolet. Damon treated me very well and was extremely honest/forthright regarding... my new lease deal. He was very thorough in explaining the various functions of the vehicle. I would definitely buy from Damon again!

Had outstanding service from Lunghamer & my sales agent (Damon Utley) and staff were extremely friendly & knowledgeable. Will definitely make this dealer... my 1st choice on all future vehicles. Will highly recommend this dealership to family & friends.. Big thumbs up!

Our family has been going to Lunghamer for years due to the amazing service provided by Damon Utley! He listens to your wants and needs. He does his research... and works his magic every time. Thanks again for another wonderful Chevy!

I enjoyed myself thoroughly and was treated with upmost respect and that's the way everything should be handled in life. Thank you for explaining all of... my instrumentation to me.