Joe Lunghamer Chevrolet

Appointment was set for a Monday at 2:30pm and someone from Lunghammer called early before 8:30am to confirm. We arrived at 2:20pm and was told to have a seat while they brought the car. Found it it was out being “detailed” and would be a few minutes. Salesperson did not talk much to us nor discussed car. Over 1 hour later they brought car finally out and said take it out for as long as you would like, but when we got it, there was the gas light on as it had no gas. Disgusted with the waste of time, we left. We think this was shady as the price listed on Cars.com showed dropping of price to $8700 over past 2 months. When we came in, due to delay, we checked online, Lunghammer changed the price to over 10k. The cars.com price still the lower price. The next day cars.com price also adjust and you can see the patten . They purposely gave us the WoRST service and then changed price .

I just picked up a Chevy Equinox. Next day, I found out the air pressure on one of the tires was low. I thought it was because of the cold weather. I kept an eye on the tire pressure and pumped air to keep it going. Last Monday I took it back to the dealer, the car only had 120 miles on. The young lady at the service department took all my information and later called me and said, there is a nail on the tire and we cannot fix it and according to the service rep I need to replace the tire and the cost of the new tire is $ 360 something. I felt kind of bad and talked to the salesperson who sold me the car. He consulted with the manager and said they cannot do anything. I told the young lady I will see if I can get that fixed somewhere else. She said, you may not make to the tire repair place, you will have a flat before you get there. I had enough tire pressure, matter of fact, it didn't go down at all by the time I got to the tire shop. The tire shop showed me the nail , they fixed it within 10 minutes and didn't charge me a penny.

Excellent customer service, comfortable and clean atmosphere. Never pushing to buy a vehicle but someone is always available if you have questions or if you have any issues.

Typical quality visit to your service department. Michelle Newkirk is a great service advisor and a great representative for your company.

This is the closest Chevy dealer to my house, very nice place. The prices need to be lower.

Bruce was very helpful, it was the smoothest experience I?ve leasing a vehicle in a long time.

If I could give it no stars I would. We took it in for warranty work earlier this year, they wrecked our vehicle and now show no record of the accident. After multiple attempts to fix it with them. We are now looking at damage costs over $15,000 because it was never done right. The wreck caused a leak and now my family is sick from mold growing in it. They won't release any paperwork, they have lied, they take no pride in their work and only care about lining their pockets. No concern for the health and safety of their clients!

This place is crooked as they come and an absolute rip off. Do not go here if your vehicle is not under warranty. I was charged $1600 for what they considered to be an 8 hour job. What I needed done would have taken 3 hours TOPS. They also replaced parts that were not found to be a problem by any diagnostic code. On top of that, the job took them 3 days. That’s 3 days of me calling into work because this location doesn’t have any loaner vehicles. I will not be returning to this location FOR ANYTHING. Save your money and go somewhere.

Terrible, I was treated unfairly and my car was not fixed properly.

This is a follow up on my previous notation from thos morning. I spoke with the service manager. Fortunately he was just brief by my service rep. He told me to give him a couple of hours to get back to me. He called me an hour and half. Very polite and understanding. He took the time to break it all down with me. It was unfortunate for me GM used plastic fuel lines instead of rubber. Completely dried out lines are cracking and brittle from the fuel pump to both tanks. All lines need to be replace. I could of just told them to put it back together. But it would have been an unsafe vehicle. I guess thats what happens when you fall in love with a 2008 LS3...Good people at lunghamner chey.. Ny service rep is named John..he is not listed below. Good person..