Reviews
Write a reviewCrooked service unreliable and over priced
This place is crooked as they come and an absolute rip off. Do not go here if your vehicle is not under warranty. I was charged $1600 for what they considered to be an 8 hour job. What I needed done would have taken 3 hours TOPS. They also replaced parts that were not found to be a problem by any diagnostic code. On top of that, the job took them 3 days. That’s 3 days of me calling into work because this location doesn’t have any loaner vehicles. I will not be returning to this location FOR ANYTHING. Save your money and go somewhere.
Crooked service unreliable and over priced
This place is crooked as they come and an absolute rip off. Do not go here if your vehicle is not under warranty. I was charged $1600 for what they considered to be an 8 hour job. What I needed done would have taken 3 hours TOPS. They also replaced parts that were not found to be a problem by any diagnostic code. On top of that, the job took them 3 days. That’s 3 days of me calling into work because this location doesn’t have any loaner vehicles. I will not be returning to this location FOR ANYTHING. Save your money and go somewhere.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're sorry to hear about your negative experience, Max. We'd appreciate the opportunity to discuss it further. Please contact us at your earliest convenience. We look forward to hearing from you. Sincerely, The Joe Lunghamer Chevrolet Team
Follow up on gas leak
This is a follow up on my previous notation from thos morning. I spoke with the service manager. Fortunately he was just brief by my service rep. He told me to give him a couple of hours to get back to me. He called me an hour and half. Very polite and understanding. He took the time to break it all down with me. It was unfortunate for me GM used plastic fuel lines instead of rubber. Completely dried out lines are cracking and brittle from the fuel pump to both tanks. All lines need to be replace. I could of just told them to put it back together. But it would have been an unsafe vehicle. I guess thats what happens when you fall in love with a 2008 LS3...Good people at lunghamner chey.. Ny service rep is named John..he is not listed below. Good person..
Follow up on gas leak
This is a follow up on my previous notation from thos morning. I spoke with the service manager. Fortunately he was just brief by my service rep. He told me to give him a couple of hours to get back to me. He called me an hour and half. Very polite and understanding. He took the time to break it all down with me. It was unfortunate for me GM used plastic fuel lines instead of rubber. Completely dried out lines are cracking and brittle from the fuel pump to both tanks. All lines need to be replace. I could of just told them to put it back together. But it would have been an unsafe vehicle. I guess thats what happens when you fall in love with a 2008 LS3...Good people at lunghamner chey.. Ny service rep is named John..he is not listed below. Good person..
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're grateful for your kind words, Steven. Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, The Joe Lunghamer Chevrolet Team
Mrs. Glenn
Terrible, I was treated unfairly and my car was not fixed properly.
Mrs. Glenn
Terrible, I was treated unfairly and my car was not fixed properly.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you taking time to let us know about your experience, Gloria. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns. Sincerely, The Joe Lunghamer Chevrolet Team
Expensive rip off.
They lied and still lie about a car with frame damage. The car has bad body damage also. To make it worse, Edmunds has a $2,000 high mileage penalty. It is priced way above the top 3% of vehicles nationally. No wonder it has been on there lot for sale in excess of 3 months. It should be violating the states fraud laws.
Expensive rip off.
They lied and still lie about a car with frame damage. The car has bad body damage also. To make it worse, Edmunds has a $2,000 high mileage penalty. It is priced way above the top 3% of vehicles nationally. No wonder it has been on there lot for sale in excess of 3 months. It should be violating the states fraud laws.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We acknowledge your review and are currently looking into the events you’ve detailed.
I went in for an appointment to purchase 2006 Corvette on
I went in for an appointment to purchase 2006 Corvette on a Saturday, and by the time my trade in was appraised, the credit unions that would give me a loan were closed. I was told by the sales associate LaVonda that she would have the deal ready for me first thing Monday morning. Not ideal as I planned on leaving in the car that day. Monday morning rolls around and I'm informed that the car I was in the process of buying is now being sold to someone who put a deposit on the vehicle before the dealership even opened that Monday morning. All the used car manager could tell me is that LaVonda should have asked me to put a deposit down. Why would I put a deposit down if I'm in the process of purchasing the vehicle? Stay away from this place!
I went in for an appointment to purchase 2006 Corvette on
I went in for an appointment to purchase 2006 Corvette on a Saturday, and by the time my trade in was appraised, the credit unions that would give me a loan were closed. I was told by the sales associate LaVonda that she would have the deal ready for me first thing Monday morning. Not ideal as I planned on leaving in the car that day. Monday morning rolls around and I'm informed that the car I was in the process of buying is now being sold to someone who put a deposit on the vehicle before the dealership even opened that Monday morning. All the used car manager could tell me is that LaVonda should have asked me to put a deposit down. Why would I put a deposit down if I'm in the process of purchasing the vehicle? Stay away from this place!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
The vehicle is a $1,000 over the top 3% of used ones.
The vehicle is a $1,000 over the top 3% of used ones. It has massive body, paint, fit, and finish problems. The car is almost 8,000 miles over the Kelly Blue Book high mileage penalty. A couple of the salespersons said the car only had one accident, front bumper damage. As a non trained mechanic, seeing a horrible paint job, peeling paint, and wrong color matched paint. The car is really worth closer to $11,000. I talked to the manager, and he xx his way, saying it is not for me. But Weill sell soon. He berated Kelly Blue Book, and said the car is priced on the local market value. I told him you can not price a vehicle on brand, model, and mileage alone. Condition and quality matter and can vary greatly. He stood firm at charging above the top 3% of used Cruises!
The vehicle is a $1,000 over the top 3% of used ones.
The vehicle is a $1,000 over the top 3% of used ones. It has massive body, paint, fit, and finish problems. The car is almost 8,000 miles over the Kelly Blue Book high mileage penalty. A couple of the salespersons said the car only had one accident, front bumper damage. As a non trained mechanic, seeing a horrible paint job, peeling paint, and wrong color matched paint. The car is really worth closer to $11,000. I talked to the manager, and he xx his way, saying it is not for me. But Weill sell soon. He berated Kelly Blue Book, and said the car is priced on the local market value. I told him you can not price a vehicle on brand, model, and mileage alone. Condition and quality matter and can vary greatly. He stood firm at charging above the top 3% of used Cruises!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Oil Change
My 2008 Buick Enclave has 180,000 miles. Lunghamer Chev has been my service provider for the last 140,000 miles. Very satisfied with their service and done in a timely time frame based on their commitment. Military discount available if you ask and qualify.
Oil Change
My 2008 Buick Enclave has 180,000 miles. Lunghamer Chev has been my service provider for the last 140,000 miles. Very satisfied with their service and done in a timely time frame based on their commitment. Military discount available if you ask and qualify.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard Euler, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Joe Lunghamer Chevrolet Team
service
The service center is very efficient. My appointment was startsd right on time.
service
The service center is very efficient. My appointment was startsd right on time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Joe Lunghamer Chevrolet Team
Leasing car review
Excellent experience overall. Scott was amazing to work with and I got a great deal on a new 2023 Chevy blazer lease
Leasing car review
Excellent experience overall. Scott was amazing to work with and I got a great deal on a new 2023 Chevy blazer lease
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for your review, Raghuram. We're happy to hear that Scott was able to find a great deal on the 2023 Chevrolet Trailblazer lease that you were looking for. We look forward to seeing you for your first oil change! Sincerely, The Joe Lunghamer Chevrolet Team
Great again!
Terrific it was again a wonderful buying experience. This is my 4th vehicle bought here.
Great again!
Terrific it was again a wonderful buying experience. This is my 4th vehicle bought here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful buying experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, The Joe Lunghamer Chevrolet Team