Jimmy Vasser Toyota of Napa

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4.3
(320 reviews)
Visit Jimmy Vasser Toyota of Napa
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Service Sales
Monday 7:30am–6:00pm 9:00am–7:00pm
Tuesday 7:30am–6:00pm 9:00am–7:00pm
Wednesday 7:30am–6:00pm 9:00am–7:00pm
Thursday 7:30am–6:00pm 9:00am–7:00pm
Friday 7:30am–6:00pm 9:00am–7:00pm
Saturday 7:30am–4:30pm 9:00am–7:00pm
Sunday Closed 11:00am–7:00pm
New (707) 927-1438 (707) 927-1438
Used (707) 927-1975 (707) 927-1975
Service (707) 287-9009 (707) 287-9009

Inventory

See all 110 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2020.
In 2005 Jimmy Vasser embarked on a huge project of building a standalone dedicated Toyota Dealership. On December 2 2008 our hardwork was complete.

With over 25000 square feet state of the art Service Department and nearly 4 acres of vehicles we are proud of our new dealership in Napa.

Our customers love the covered service drive free wi-fi relaxing waiting areafresh baked cookies free snacks sodas coffee and more. The atmosphere is open and inviting warm and comfortable.

Come see for yourself why we've been voted Napa Valley's #1 dealership by KVON magazine Best of...
Our family Serving your family for over 20 years!

Service center

Phone number (707) 287-9009

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–4:30pm
Sunday
Closed

Reviews

4.3
(320 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Straight Up Scammers

I purchased my car from them so of course I go in for maintenance. Had my car serviced and was told that my front brakes were installed incorrectly, and that it would cost over 800 dollars to replace them. I had new ones installed in February. Took it in to Big O and they told me the brakes were totally fine and there was just a small piece that had popped out (which apparently is normal). Funny how Jimmy Vasser wanted me to pay them an insane amount for virtually nothing. Beware when you have the service your car because they will try to charge you for random stuff just to make more money off of you. Very slimy and dishonest service.

1.0

Dishonest, cheaters, not trustworthy.

My family and I purchased a 2017 Ford Mustang from them and we believed that this was a serious and professional business. I don’t recommend them. Be careful because they don’t disclose the accidents on the vehicles. No one disclosed that the Mustang had two accidents and one of them was a serious one causing an air bag deployment. They also lied about how the car ended up on the lot. We were told that a young lady traded it in, but they actually bought it from an auction. What really upsets me is how they can lie to your face for money instead of just being honest with the customers. Yes, part of it was my fault for not getting a carfax report, yes they cheated me, but will I come back to buy from them again? NO, I WILL NOT! I DON’T RECOMMEND THIS DEALERSHIP EITHER.

1.0

My husband and I got vehicles from Jimmy Vasser Toyota 4

My husband and I got vehicles from Jimmy Vasser Toyota 4 months ago. I am leaving my review now to actually let you know the quality of vehicles they’re selling off the lot. DO NOT BUY FROM THEM. They’re nice, and have great customer service, but that’s about it. I got a 2019 RAV 4 with 9,000 miles on it and in a week it needed to be serviced for the front transfer case. My husband bought a 2019 Jaguar F-pace and after 2 months we had to replace the battery because it kept dying. $500 down the drain! We thought that would be the end of the problems, so we drove it on our road trip to our home state, MT. Two days after being in Montana the engine light comes on and of course there are no mechanics nearby that works on a Jaguar. Long story short, they do not sell reliable cars. They will break down on you 6 months or less. The absolute worst decision we ever made and we will tell all our friends and family to never do business here.

1.0

Dealer Forged my signature

If I can rate negative stars I will. I recently bought a car from this dealership. They do the transaction very quick, they let you out of the dealership after the sale without papers its all in the USB , sounds hi-tech right? but BEWARE,,, when I asked the finance guy Indealt with for my file to he sent to my email I found out there were 7 pages added documents in my sale file that I did not sign, in short they FORGED! my signature for the tire protection, etching, gps (extra cost) . I tried to reach out spoke with general manager (Lucas) he insisted those are my signatures, even told me he is 100% sure those are my signature, inspite I have proof my signatures were forged. I DO NOT RECOMMEND THIS DEALERSHIP, because the general manager condone such acts. FORGERY.

5.0

I was disappointing in them in the past because of past...

I was disappointing in them in the past because of past purchases, went to them One last time I came back to Jimmy Vasser and am very satisfied with our purchase because of Lucus Wurz, he made sure this time we were treated fair and made us a great deal, bought our car for more than I paid for it and lowered the price of the vehicle we purchased more than $7000. We are very please by the deal we made and happy with the way we were treated this time and Lucus went out of his way to make us happy and we are thankful to him for a very pleasant experience.

1.0

dishonest listing

Made an appointment and drove over 1 hour to see a car that was listed as clean and accident free. Upon looking at the car it is obvious that it was in an accident with significant front end damage, pieces of the grill were actually cracked and missing and the frame was not aligned (the hood did not properly meet the edges of the car, the scratches were not even sanded out they were just painted over....then we were further insulted by the ridiculous low ball offer for my trade in. Would not recommend this business or consider them trustworthy.

1.0

Lucas the liar

For years I've bought cars from Jimmy Vasser, and I have bought 7 vehicles from them in good faith even though I've been lied about the deals they promised. about a moth ago I called Lucas Wurz and asked him what I can get as far as a trade in for my vehicle, he knew the make and the model since I purchased it from them and he promised to check it out and he would call me back as soon as possible and a month has gone by with no return call, this has happened more then once with Lucas. This dealer has no respect for its returning customers especially after they purchase from them. They only care about making the sale and after you as a return customer aren't worth the effort. This dealer has made may errors especially in their favor and treat returning customers like garbage. I have been a loyal customer but they have no loyalty towards returning customers whatsoever and I am fed up with all their disrespect and lies. P.S Their service department is rude and disrespectful, that's why I never get my cars serviced there.

5.0

Always prompt and courteous service. Anthony Beaver was...

Always prompt and courteous service. Anthony Beaver was the service rep and he was very helpful. Explained my options and let me select what I wanted to include. Pleasant atmosphere in the dealership.

5.0

Anthony in service is great. Nice and helpful. Appreciate...

Anthony in service is great. Nice and helpful. Appreciate him setting expectations and living up to them. Overall my experience was positive and very easy.

4.2

Good service and explained work to be done so we could...

Good service and explained work to be done so we could choose what fit our budget and our needs. Really love our car Hylander. Hybrid.

See all 320 reviews