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Champion Chrysler Jeep Dodge Ram of Lansing

(207 reviews)
Visit Champion Chrysler Jeep Dodge Ram of Lansing
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–8:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed
New (855) 559-2062 (855) 559-2062
Used (866) 241-4997 (866) 241-4997
Service (855) 559-2107 (855) 559-2107

Reviews

(207 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service!

Special thanks to Tina for helping me talk care of a problem with my Jeep and getting me in very quickly. I even made it to work early thanks to my shuttle driver!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had a good experience and that Tina was able to help you out. Please let us know if we can do anything else for you!

Phillip is awesome

Got my car in quick and never left me wondering what's going on. Phillip is very professional. And the use of a shuttle driver was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had a good experience and that Philip was able to help you out. Please let us know if we can do anything else for you!

Great Service

Tina was very professional and helpful me with getting my car in and communicated all the problems that would be inspected and fixed. Also she help me get a rental car for the day as my vehicle was getting fixed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had a good experience and that Tina was able to help you out. Please let us know if we can do anything else for you!

Top notch service

Always have a good experience with service here. I've been using the same dealership for all my service needs for 6 years now and have never had an issue with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil and Transmission service

Bryan was extremely helpful and I will return for future services because of him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Repairs

My customer care representative, Philip Wright, is the best. He really takes care of me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Agent did his best

The agent worked with the staff to determine if the problem was covered by warranty. He was told that the repair was not covered any warranty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had a good experience and that Philip was able to help you out. Please let us know if we can do anything else for you!

Good service

Came in for oil change and tires were showing wear. Car had been veering to the right so this caused some trrad wear. Phillip showed to me and discussed with me the buy 3 get 1 sale so I got the new tires with an alignment. Car handles much better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had a good experience and that Phillip was able to help you out. Please let us know if we can do anything else for you!

Easy purchase

Josh is one of the best cars salesman I've ever met. We have never felt more comfortable with a salesman and he made us feel like we Had always known him. We would recommend him to anyone. We drive 40 minutes just to deal with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had a good experience and that Josh was able to help you out. Please let us know if we can do anything else for you!

Professional sales staff

The sales staff was very friendly and helpful during our search for a vehicle. Jason and Loren made the whole process very easy. I would definitely do business with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had a good experience and that Jason was able to help you out. Please let us know if we can do anything else for you!