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2018 consumer dealer award
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2018 consumer dealer award

Reviews

(1,582 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hillside Automall from DealerRater.

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first time buying a car and im really happy!

at hillside auto mall i experience really good customer service with Durwin! I got a really good deal and was dealed with respect Durwin made sure I left very happy! I recommend others to come here and ask for Durwin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your positive review! Enjoy your new car and we look forward to working with you again in the future! If there is anything more we could do for you, let us know! Hillside Automall Family

first time buyer

came in not knowing what type of vehicle l was going to buy, a wonderful sale's person name Jason help me feel at ease , asking me what type of car l was interested in, he showed me a car l might be interested in and he was right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your positive and thoughtful review about Jason! We are happy to hear of your wonderful experience. Hillside Automall

Everyone was very helpful and informative

Jason, Jay, and Ray was very helpful, I was comfortable during the whole process. I would recommend any looking to purchase a new car come to this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are happy to hear about your all around pleasant experience at Hillside Automall. If you have any questions or concerns, don't hesitate to contact us! Hillside Automall Family

Great

Jason and Erick were great, they were patient and helpful. As I can be unsure at times. I did find a decent car for now (my credit isn't the best right now, but they both worked with me). They gave me top value for my trade in. With a full warranty. Jason made me feel at ease throughout the entire process And answered all my questIons. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a positive review today! We are thrilled to hear that you enjoyed working with our team here at Hillside Automall! We hope to see you again in the future! Hillside Automall Family

Greatest Experince Ever!!!!!!!!!!!

Our whole buying experience was first rate. No Pressure.The sales people Eric & Jayson were outstanding.I came in just to look and ended up purchasing!!!! I couldn't be happier.Thank You Hillside Auto Mall. Sincere Thanks Cecilia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Cecilia, we appreciate you noticing our positive customer service and thank you for sharing your experience today! We hope to see you soon! Hillside Automall Family

i just purchase audi 4

Jason and Jay were very customer friendly and the service was excellent!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We truly appreciate you leaving us a positive review Marcus! Enjoy your new car! Hillside Automall Family

Amazing!

Came in not knowing what to expect. everything was great! awesome customer service. very helpful and quick. I'm happy and satisfied with service here. thanks a million. to Jason their sales rep. and Carline for being consistent with wanting my service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review today Jamila! We hope to see you again in the future! Hillside Automall Family

5 star dealership

i had a good experience at HIllside auto. i thought the process would be long and drawn out but it wasn't, fast and to the point. i must say thank you to Eric and Jay for making my first time buying car comfortable and smooth. Ps. i am definitely recommending to any who is in the neighborhood looking to purchase a vehicle to stop by and check them out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review today Sidonia! We are so happy to hear that you had a wonderful experience at our dealership! congratulations on your first car! We hope to see you again soon! Hillside Automall Family

i just purchase a dodge charger

jay is the best if its anybody 4 sales its jay. fast help nice and good 4 the job we had no problems everything went good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new Dodge Charger! We hope to see you again in the future! Hillside Automall Family

i just purchase a g37

I came in today not sure what to buy Eric the manager met me at the Gate and sent Jay to help with the decision. They were professional, courteous and there was no pressure. The best car buying experience in New York come down to Hillside Auto Mall, you will not be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new Infiniti G37! We are happy to hear that you had a wonderful experience at our dealership! If you need any thing else don't hesitate to ask; we hope to see you again in the future! Hillside Automall Family