Reviews
Wonderful experience. Nice salesman. I got what I wanted...
Wonderful experience. Nice salesman. I got what I wanted and needed. I usually hate buying cars but he made it easy and fun. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at JT's Kia of Rock Hill, and we will certainly pass along your kind words. We hope that you continue to enjoy your newly purchased vehicle!
It's ok but I jus want a trade in n needs a co signer it...
It's ok but I jus want a trade in n needs a co signer it shouldn't b that hard to trade in a car if u bought one from them before.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for reaching out. I apologize that your purchase required a cosigner, but these decisions are made by the bank and not our dealership. I would be glad to speak with you about this directly so please don't hesitate to give me a call. Bryan Redfern - Sales Manager - 803-328-6266
Roberta-Thank you Keith for your outstanding customer...
Roberta-Thank you Keith for your outstanding customer service. You really made me feel glad we came out to purchase a used car! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Roberta, thank you for the review! We couldn't be happier to hear that Keith took good care of you here at JT's Kia of Rock Hill, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!
Im completely in all at the NON professional sales...
Im completely in all at the NON professional sales manager Mark at this location - I had worked with Sean and Ray (which was great and pleasant) on a SUV and was on my way with $53,500.00 check in hand to get my BIRTHDAY gift from my husband!! at 10ish in the morning I was confirming everything and asked what was needed to secure the SUV because I was traveling 2 hrs to get it, and the sales mgr Mark took the call because Sean was busy and Ray was off. So in the start of the call he was completely rude stating he would NEVER have done a deal that low on this SUV ect. I stated ok no worries but Sean did and I have the check in hand, I asked what did need from my bank to confirm everything. He said all he needed was the bank to email him and Sean details and they would pull it off the lot. My bank sent email and cc'd me @12:31pm I was so EXCITED and couldnt wait to get on the road to get my new SUV!!! Then the RUDE Mark calls me at 3:00pm (same day) and says we just sold the SUV!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I was like huh stop playing lol honestly thinking he was trying to kid around due to him being such a rude person on our first call........ BUT NO he wasnt kidding AT ALL I say all that to say ............. who ever is the boss over MARK needs to really rethink having such a rude nasty person deal with customers that are ready to drop THOUSANDS of $$$$$$$$$$$$$
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Brandi - This is a concerning review to read, and it certainly doesn't sound like the friendly service we pride ourselves on here. I will be sure to share this feedback with the appropriate people, and we will work to improve our communication going forward. Our inventory does move quickly here, but we should have been clear with you regarding the vehicle you were interested in, and I apologize for the inconvenience. I would be more than willing to speak with you directly to see what we can do to assist you in your car search. Please don't hesitate to give me a call. Thank you, Bryan Redfern - Sales Manager - 803-328-6266
Please feel free to call me !!! You all have my info due to i was on the way with the CHECK in Full!!! I do understand as this is by far my first car Ive bought, THE WHOLE issue is how your employee Mark talked and treated me ON top of selling the SUV i was on way to pick up, AND had provided everything YOUR team asked me for to secure it Again very disappointed
If you are looking for a good salesman that will go...
If you are looking for a good salesman that will go beyond to help you out and get you a good deal, Terrance Price is the guy! He will make sure he get you the right vehicle you are looking for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Latisha, thank you for taking the time to leave us a review! We are so glad Terrance took such good care of you here at JT's Kia of Rock Hill, and we will be sure to let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!
Great service from the moment I walked in. Thomas...
Great service from the moment I walked in. Thomas helped with all of the things that would normally stress someone out. The process was simple. Thank you!!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rosalie - Thank you so much for shopping with us at JT's Kia of Rock Hill! We are thrilled to hear that Thomas made your buying process stress-free. Happy travels in your new vehicle!
I decided I was ready to get another car and stopped in...
I decided I was ready to get another car and stopped in at JT Kia in rock Hill to see what the K5 car look like. I really liked it and everyone there was very helpful from start to finish
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cecilia, we are honored to receive your business and positive review! Thank you for working with us at JT's Kia of Rock Hill.
Started online, followed by a text and then a site visit....
Started online, followed by a text and then a site visit. Overall, this whole process was quick and painless. Got just what I was looking for. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's wonderful to hear that you were able to find exactly the vehicle you wanted at JT's Kia of Rock Hill. Thank you so much for trusting us with this purchase! We hope for the opportunity to work together in the future.
Tyshaun was awesome! The dealership could do better with...
Tyshaun was awesome! The dealership could do better with their pricing honesty. Had to haggle quite a bit with the manager to close the deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us this review and feedback. We are pleased to hear that Tyshaun took good care of you, and we will be sure to share these comments with our team. We do hope that you continue to enjoy your newly purchased vehicle!
Great people and great environment. Love to help out...
Great people and great environment. Love to help out college age students or anyone who is in a tight spot! Definitely recommend giving them a visit if your a first time buyer! Will return.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us a review! It was our pleasure to assist you here at JT's Kia of Rock Hill, and if you ever need anything else, don't hesitate to come back and see us again!