Eastern Shore Toyota

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
42 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    May 3, 2020

    I bought a used car but before she purchased it the engine light was on i was told by the salesman that he would make sure that it was turned off. he... did get it turned off but of course it came back on so when they diagnosed the problem it turned out to be the o2 censors so they tell me it will be 600 to fix it. after fighting with them and my son calling I am getting my money back which I don't understand why they just don't fix it and let me keep the car, this to me is a dumb way of doing business we will never buy another car from them again!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 31, 2020

    Gave the Service Advisor Shannon Chandler a coupon before service was started, but "most likely it was overlooked or forgotten" to subtract the credit.... Thanks for washing the car, great job. I. McCord

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • November 20, 2011

    salesperson was not what i was used to dealing with. Zero pressuer, no repeated callc. Honest and very helpful

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    July 21, 2019

    I was initially into buying a 2019 Toyota Corolla Hatchback with the six speed manual transmission. I spent a month doing research and it came down to... either Subaru or Toyota. I was originally a die hard Ford fan but safety in their cars other than the Mustang has been getting worse. I decided I preferred Toyota due to less moving parts less issues and considering I don’t need AWD too. I then had to look at Camrys all of a sudden so they were trying to see what I could get with my credit. They could only get me approved with a used Camry and I was able to get approved with a new one at Allen Toyota at Gulfport, Mississippi.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 28, 2019

    Bought a car the bumper had been glued on. Now i know it was used but you would think that they would try to fix this. I was told it was my problem. Never... buy here.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    February 9, 2019

    Good place,but buying process was way too long. Otherwise it was very pleasant. The facility is clean ,they even have a food court Nd nail salon.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 29, 2018

    Employees of Eastern Shore Toyota do not know what they are doing. They seem to know less about vehicles than the average grade school student. Customer... service does not exist.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 21, 2018

    The salesman went against stated company policy which caused much misunderstanding. The salesman was unconcerned with returning my texts of calls. A call... to the manager found him hostile and very abusivetwards me. He did not have the facts, nor did he care to get the facts and went so far as to imply I was lying. Don't buy from this dealership because they don't care about you.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 13, 2017

    I had a great experience purchasing my new Corolla.Mark Dunbar was my salesman,and he made the purchase very smooth.I look forward to doing business at... Eastern Shore Toyota again. Julia Lochrico

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 28, 2017

    Great dealership, no pressure, very friendly staff!!!!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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