Thompson Toyota

This dealership is corrupt! I introduced them to a special model being produced by Toyota well over a year ago. I spoke with a Sales Manager, Paul Hagen, who knew nothing about the vehicle. I offered to put down a deposit, but was told by him that they would not take deposits until the Model number was known. I brought the dealership and Paul Hagen the Model number and pricing sheet the day it was released, and got what was supposedly the first Vehicle Buyer's Order for that car that same day, signed by Mr. Hagen. Later, when following up on the vehicle, another sales person claimed to me that I was "6th on their list", so I went to speak with Mr. Hagen. After a brief discussion, he assured me that I would be the first person contacted if they got one of the vehicles. The dealership was allocated that vehicle today, May 31'st... and now they're reneging on the agreement. I contacted the Sales Manager, Paul Hagen, who said he'd "check on it." When he called back, he claimed that it was being sold to "someone coming in", but wouldn't confirm whether it was a customer or someone associated with the dealership, and then claimed he "knows nothing about it." He also claimed that he never told me that I'd be the first in line, nor that I was the frst Vehicle Buyer's Order created for the vehicle. Paul Hagen is a liar, and this dealership should be avoided at all costs!

Sold me a heap of crap. Have had nothing but problems with my vehicle. Would never buy another car here again. Dealer offered little to no help with resolving my issues.

My wife and I went in to look at a new Venza, but saw a beautiful red Crown in front of the building. We fell in love with the Crown. The salesman Julian Mitchell was outstanding. His knowledge, patience, and personality made him one of the best salesmen we have met. We had a minor credit glitch resolved by Julius Libutti the sales manage, who is also exceptional. Great Dealer.

Thompson Toyota is an excellent car dealership. Pricing is fair and transparent. No surcharges due to supply chain issues. The sales people and finance people all possess a level of professionalism and sincerity unsurpassed by other dealerships. we highly recommend Thompson Toyota and the other Thompson dealerships. Yesterday we bought a Toyota Highlander from Thompson Toyota of Doylestown. Our sales person Jim Ogle was very professional, and Mike from the business area insured a seamless closing. both had our best interest in mind. Last year we bought a Lexus from Thompson Lexus and had a similar very positive experience.

I went to the Thomson Toyota recently I had a really bad Experience with servicing my car in there I went for January 2023 for oil change then they found some problems in brakes they said i need a new brake pads and Rotors need to be resurface and multi point free inspect every thing I paid everything together $850 dollars no coupons or no discounts applied i ask them is any discounts available they said nothing right now After two weeks i got another issue with when we driving the car its like driving to speed bumps or stopping the car in between certain speeds Again i went to the Thomson Toyota for the issue the service Advisor Lance Bacchus he was really rude and mean I asked him you guys did the service recently why this car issues he was very Unprofessional i had any Toyota dealer near me otherwise i go to another a dealer Every time i say something to him he said what i don't understand Nobody behave me on any other dealership before like this. so i never recommend this dealership for service for your car

When you go to a bad dealership , watch out My time was wasted, the sales girl looked like a deer in the headlights, some dude came out and told me got bad , we have 4 other appointments on this car. It's a real beautiful car, but wait ... bad news, our bank , Dewey Cheatum & How wants you to put 11k down to finance a 15 year old car.. Try financing with someone else.. rates for cars like this are high. Sorry we couldn't help you ... if you don't mind , I gots people coming in to look at this love machine

We have lived in several countries and several cities in the US. Thompson Toyota is by far the best, the most considerate and thoughtful company about how it could help that we have ever had. The people we have contacted and dealt with have always been extremely helpful, helpfully suggestive and friendly. They even pick up and deliver our car.

Went to look at a used tacoma, they should be embarrassed at the junk they put on their lot. It's junk and of course, it's way over priced.... Never miss the chance to rob someone with unreasonable prices, right boys?? And if your curiosity get you, it's the white one

My experience with Thompson Toyota was nothing less than exceptional. James Ogle provided excellent sales support, informing me every step of the way (when my car would arrive, the mechanics of my RAV4, purchase options, etc). Thompson’s facility is modern and spotless. Thank you Thompson for a seamless purchase experience.

They told me the truck I saw on line was available and then sent me a text telling me they made a mistake - it was sold.