Mercedes-Benz of Arrowhead

Truly an exception purchase process. Our sales person, Bob Cross, was outstanding. This is our second vehicle from Arrowhead MB and Bob Cross. We could not be more pleased, we will be back. A Great dealership and a great sales person. True assets to the Mercedes brand.

Bryant was awesome. Made my experience MB of Arrowhead enjoyable. No pressure or stress. Bryant was very friendly and made me feel welcomed and comforatable. I am certain that he is like that with all his guests.

Great experience at Mercedes Benz of Arrowhead. Great high end service, impressive.

The service and facility were top notch. I enjoyed my experience there and always felt the staff had my best interest in mind.

The salesman was great, the selection of cars was great, and both my wife and I were able to select a car we wanted, and enjoy driving! Buying two new cars in one day was not our plan, but we are pleased both with our choices and with the process of purchasing them!

MY NAME IS REVEREND THOMAS L. MCMULLEN SR. I WENT TO MERCEDES BENZ OF ARROWHEAD ON I-15-2015 BECAUSE I HAD QUESTIONS ABOUT TIRE PRESSURES ON MY 2013 E 350 MERCEDES AND ALSO ABOUT THE WOOD FADING ON THE DISH AND SIDES OF THE DOORS ALSO THE AIR FILTERS IN THE CABIN NEEDED TO BE CHANGED.WHEN I ARRIVED I WAS GREETED BY A YOUNG MAN WHO SAID I NEEDED TO TALK TO A SERVICE MANAGER. THAT MAN WAS PHIL TIEMEIER ASSISTANT SERVICE MANAGER HE GREETED ME WITH A SMILE AND ASK ME WHAT HE COULD DO FOR ME. I TOLD HIM WHAT I NEEDED I DID NOT HAVE AN APPOINTMENT BUT HE SAID HE WOULD TRY TO GET ME IN AND OUT AS SOON AS POSSIBLE. TWO HOURS LATER I WAS ON MY WAY EVERYTHING WAS DONE. PHIL IS THE BEST AND I WILL CONTINUE TO DEAL WITH HIM AND MERCEDES BENZ OF ARROWHEAD. THAT IS WHY ARROWHEAD MERCEDES IS RANKED NUMBER ONE IN CUSTOMER SERVICE. THANK YOU. REVEREND THOMAS L. MCMULLEN SR.

We appreciated the professional way we were treated when we first contacted MB. The staff was friendly and knowledgeable of the product. Totally satisfied with the experience and would definitely recommend my friends, family and people in my network.

Phil is a shining example of what true customer service and satisfaction is all about! Hands down the best customer service experience from the service department since I've been a customer.

We bought our first Mercedes last week from Mercedes Benz of Arrowhead and had the absolute best experience. Gary was very helpful from start to finish. Once we arrived to pick up the car the experience did nothing but continue to be professional and courteous from Gary patiently waiting by as I reviewed every inch of the car, drove it all over creation, and attended to every question/concern I voiced. The seamless and continued level of excellence continued through financing and from every employee I can in contact with until I drove off the lot. Out of all the cars we have purchased we have never been to a dealership where the entire staff was so professional from top to bottom. Well done.

Bob was very friendly and knowledgable. Always returned my calls. Pleasant experience. The dealership is clean and well equipted. The car was spotless with a full tank of gas.