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Bayside Volkswagen

(1,091 reviews)
Visit Bayside Volkswagen
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–1:00pm
Sunday 12:00pm–5:00pm Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award

Reviews

(1,091 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bayside Volkswagen from DealerRater.

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I did not work with Angelo.

I did not work with Angelo. Mike was my primary and only dealer. He did a good job.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback. Your satisfaction is important to us, and we're happy to hear that Mike took care of you during your visit. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your business and hope to serve you again in the future.

Very happy working with Angelo and the Volkswagen Bayside

Very happy working with Angelo and the Volkswagen Bayside staff. Very friendly, easy to work with, and top quality customer service and car. Would Strongly recommend

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about working with Angelo and our staff. We're thrilled you had a positive experience and appreciate your recommendation. If you ever need further assistance, feel free to reach out. Thanks for choosing our dealership! We hope to see you again.

Andrew and Angelo were both fantastic to work with!

Andrew and Angelo were both fantastic to work with! I had been leasing with another VWs for over 12 years and so far this was the best experience! Over the years of leasing they were always things unsaid, fees were made up and added to the leases...as a girl walking into a dealership, I had often fallen victim of sales people with no integrity. Finally made the switch and took a drive to Bayside. Best decision ever! Everyone I talked to in the dealership was very professional, respectful and sincere. I loved the European vibe and the diversity of staff! Andrew was awesome, very real guy. Came through on the price for the car and I enjoyed working with him! Highly recommend this dealership, especially if you are from Long island! :)

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear about your positive experience at Bayside VW! Switching dealerships can be a significant decision, and it's fantastic that your experience surpassed your expectations. Thank you for recommending our dealership. If there's anything else we can do to support you or if you have any further automotive needs, please don't hesitate to reach out. We're here to help!

I worked with Matt and he couldn't have been more nicer

I worked with Matt and he couldn't have been more nicer and patient...I love my new Jetta,and Have had many leases at this dealership....always beyond satisfied...Thanks so much, I love my new car..

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your amazing review! We're thrilled that Matt made your experience so enjoyable. Being patient and friendly is what we aim for, and it's fantastic to hear that you're loving your new Jetta. We're honored to have you as a repeat customer, and we're delighted that each time you've chosen us, we've been able to exceed your expectations. If there's ever anything else we can do for you, just give us a shout. Thanks again for your continued loyalty, and enjoy cruising in your new car!

Second time at this dealership feels cheated!

Second time at this dealership feels cheated! Did not advertised deal 0/0/0 and though out of pocket cost me $3800 still monthly payment is close to not having put any money upfront! Did get any of the incentives, like graduate student,

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
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Dealer response

Not all models qualify for Sign Then Drive, additionally taxes and license fee's are always extra. The College Grad program would have to be approved by Volkswagen Credit prior to delivery of you're new vehicle. Please contact the dealership if your require further clarity. Thanks, Angelo Alexiadis General Sales Manager Bayside VW phone: 718-423-6389 ext # 3138 fax: 718-631-5414 angelo@baysidevw.com

Consumer response

If you say so! Still, the SE model qualified as per VW .0/0/0 Taxes and fees are a fact. The extra offers weren’t mentioned.

Easiest trade in I’ve experienced but not totally

Easiest trade in I’ve experienced but not totally satisfied with deal felt I could have gotten more towards new lease with the low mileage Tiguan I feel I had more positive equity towards the new lease than what was taken into consideration.

Rating breakdown (out of 5):
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  • Overall experience 4.0
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0 people out of 0 found this review helpful.
Dealer response

We know you have choices on where you shop for a new vehicle and are so pleased you chose us. Thank you for the kind words, excellent review, and for recognizing our staff’s hard work. We appreciate it! Reach out with any questions or for any additional assistance. Take care!

He was great and amazing to work with what highly

He was great and amazing to work with what highly recommend My friends and family too

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business, time, and kind words. We hope to see you again. Please reach out if there is anything more we can do to assist you. Take care!

Bayside Volkswagen was nothing but the best!

Bayside Volkswagen was nothing but the best! They are patient and super insightful, I would definitely recommend anyone looking for a Volkswagen to come here and ask for Silvano! I will be back here for my next car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Gregory - Thank you for the 5-star review, your kind words, and most of all, for choosing Bayside Volkswagen for your new vehicle needs. We appreciate it and look forward to seeing you again. Please reach out if you need any additional assistance. Take care!

Working with John was a phenomenal experience.

Working with John was a phenomenal experience. He explained all the questions very clearly with patience, and the service was wonderful at the dealer. The transaction went smoothly and fast. Would definitely recommend this dealer to others.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing John's hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

Very professional and helpful.

Very professional and helpful. Everyone was respectful and ready to go the extra mile. I got a great deal and I'm very happy.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Fady - we love this review. Our main goal is to have every experience with us be a 5-star one, no matter who you are working with. Please reach out if there is anything additional we can assist you with. We look forward to working with you.