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Bayside Volkswagen

(1,091 reviews)
Visit Bayside Volkswagen
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–1:00pm
Sunday 12:00pm–5:00pm Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award

Reviews

(1,091 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bayside Volkswagen from DealerRater.

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The best dealer ever, Matt helped me and got the car I

The best dealer ever, Matt helped me and got the car I wanted. I would recommend Bayside VW

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing review and for choosing us for your new vehicle needs. We appreciate it beyond measure. Please reach out if there is anything additional we can do for you. Welcome to the Bayside family.

Silvano was very Respectful He was Knowledgeable

Silvano was very Respectful He was Knowledgeable Patient with all of my questions and concerns

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review our dealership. We appreciate your business. Thank you for recognizing Silvano's hard work. We hope to see you again. Please reach out if there is any other assistance we can offer you.

Friendly and professional propel are working in this

Friendly and professional propel are working in this dealership—good follow-up and accommodating. In any aspect

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Bayside Family! We are so pleased that you chose us and hope to see you again. Please reach out if there is anything additional we can assist you with.

Great experience with my purchase!

Great experience with my purchase! Professional employees with outstanding skills are working here to help customers! Willing to go above and beyond to make buyer happy and get a car of their dream! I had a chance to have a reliable, honest and dedicated representative at Bayside Volkswagen! His name is Matthew Depetris! I Love and respect him with all my heart !!! You are simply THE BEST! Thank you! No words can express my great experience buying a new Volkswagen!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review. We know you have choices in where you purchase a vehicle, and we are so grateful you chose us. We hope to see you again. Please reach out if you need anything.

Professional, very polite, excellent customer service.

Professional, very polite, excellent customer service. Peter was very good in his job and very knowledgeable. Angelo very polite and professional and explaining in detail about the Electric Vehicle set up. Anita in finance department always extremely polite and smiling and she was very fast with the paper work process. Extremely happy with the service and purchase. Good people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you choose Bayside Volkswagen for you new vehicle needs. Thank you for the time you took to write this review and recognize Peter, Angelo and Anita for their hard work and customer service. We hope to see you again.

I bought a new Volkswagen this past June.

I bought a new Volkswagen this past June. The salesman Mike Ramos did an excellent job. I’m very happy with my new car. I’ll be visiting Bayside Volkswagen some day if I buy another Volkswagen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to have exceeded your expectations. Thank you for taking the time to leave this review and recognize Mike. We appreciate you choosing us and hope to see you again. Enjoy your new Volkswagen!

The best experience I ever had.

The best experience I ever had. Thanks bayside Volkswagen for professional job. I will stay as a customer for next time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so pleased that you enjoyed your time with us and plan to return as a customer. We work hard to make sure all customers leave just as happy as you. Please reach out if there is anything that we can do for you in the future.

Good experience and J Albanese was a pleasure to work

Good experience and J Albanese was a pleasure to work with. He is very professional and was knowledge of the product and helpful. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review. We appreciate you taking the time to leave it and recognize John's hard work and dedication. Please let us know if there is anything we can do for you.

3 time i have purchased a car here.

3 time i have purchased a car here.I would not think of going anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We love our repeat customers. You are family! Thank you for choosing us time and time again. We look forward to helping you in the future. In the meantime, if you need anything, please reach out!

Matt Depetris Above and Beyond

Matt is one of the most dedicated, responsible, reliable, and professional people I have met. He is an amazing person with a great personality and a big heart. Moreover, he is attentive and has the rare ability to really listen and hear the customer's preferences, and makes sure to cater to them perfectly. He will go above and beyond for his customers, going out of his way to find and deliver our dream car from the Bronx in the span of a day. I was very lucky to be in his hands through the whole process. I had a great experience and I consider myself extremely lucky to have been in his hands.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Elvira - We feel the same about Matt. We strive to hire the very best so that you, our customers, get the very best. We appreciate your recognition of Matt. Welcome to the Bayside family! We are so happy that you chose us.