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Rodman Ford

(807 reviews)
Visit Rodman Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (508) 718-2084 (508) 718-2084
Used (508) 718-2080 (508) 718-2080
Service (508) 718-2465 (508) 718-2465

Reviews

(807 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rodman Ford from DealerRater.

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2017 Ford F150

Jared Tavers Did an excellent job of giving us the information we needed, assisting in finding the truck we were looking for, but did not pressure us to buy. With the information, we sold the car to ourselves. Great Job Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new truck, Gregory! If there is anything else we can do to assist you, please let us know! Take care!

Rodman Ford

Excellent customer service ,short wait always taking good care of the customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Charles, thank you for taking the time to leave us your response to our Staff's excellent customer service! We hope you continue to choose Rodman Ford Sales Inc for all your vehicle needs! Take care!

Rodman Ford

Very professional and freindly staff are very attentive to my sales and service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

William, it is great to hear you've had wonderful experiences with our staff. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please let us know if there is ever anything else we can do for you! Safe travels!

Easiest/Best Car Buying Experience

I received a call from Rodman Ford asking if I wanted to trade in my Ford Fusion. I really was not looking to trade my car in, but I went by and took a look anyway. Being newly retired and knowing my wife would soon be in the market for a new car, I decided I really did not need my car and traded it for a brand new Ford Escape in white gold. This was by far the easiest and most enjoyable car buying experience I've ever had. Craig went through several different vehicles with me and was more than attentive. Before picking up the car, the car was washed and filled up. My wife met me at Rodman - she drove her new car home and I drove her car, but prior to leaving, Craig came out and programmed her phone into the new car and went through the features for her. Not even a week later, I went back with my wife's old car (previously purchased at Rodmans) and traded it in for a leased 2015 Ford Fiesta with 38,000 miles, again, with Craig as my salesman. Any other matters that needed to be taken care of with another department, Craig arranged - I just showed up. This is the way car buying should be!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Rodman Ford

The Sales person was honest and not pushy. There was no hidden fees or trying to get an impulse buy. I was able to make my decision without any pressure. The negotiation process was fast and easy. This is the second car I have bought at Rodman Ford within 1 year.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It's great to hear that our staff took such good care of you, Robert. We truly appreciate your continued business with us and we look forward to working with you again. Thanks!

They play the key game and lie!

I considered purshasing a used car from them, and I told them my budget right off the bat. They said they could make it work. They then later on after I test drove the car-- continued to show me something that was $65/monthly over my budget and continued to press me to try and commit! They then avoided returning my car keys until they showed me about four more offers until I got defensive! They are deceptive and practice poor customer service! Avoid this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Good reviews on point

I read the reviews here before choosing a dealership - well aware of Rodmans well earned reputation - bought first truck there in 1976 -- but wanted the right salesperson and chose salesperson Diane Carter from these reviews and was very happy with my experience in trading in 2006 Escape and buying 2017 Escape. The finance experience with Sheryl was the easiest I've ever experienced -- got me a lower rate than I expected and was very professional and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Could not have been easier

I came in to look at a 2014 Ford edge SEL. I had Jared as my salesman and could not have had an easier buying experience, he let me look over the vehicle and explained all of the options to me prior to me taking the Edge for a test drive. Jordan did my financing and did everything he could to get me the best rate possible. If you want quality, no pressure sales and an easy buying experience definitely go to Rodman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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2017 Ford Explorer Rodman Ford

Everything went better than I had hopped. Mike was a great sales person, he had all the answers to my questions. When I picked up the Explorer he set everything up for me, showed me how it all works as well. I will be a repeat customer at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Walter, we appreciate you coming all the way from the cape for your new Explorer!

the best of the best!

Buying a car is never fun; UNLESS you go to Rodman Ford. From the second I walked in the door they were attentive and helpful and friendly! I have the opportunity of working with Wayne D. He made the experience fun and completely stress-free. He was very informative about every aspect of the vehicle I was interested in. He sat with me and helped me work through which options were best for me and would fit my budget. After coming to an agreement he even gave me an amazing and educational tour of the building from the sales department, to a tour of the service department and even showing a great area I could bring my computer to get some work done if I was in getting service done! The sales manager Bill was so friendly and thankful for my business, I've never felt better about a purchase before in my life! Even after the sales agreement; the guys in finance Mark and Jordan worked so hard to get my deal completed by the credit union I had chosen. Even with a few hiccups they kept me informed of what was going on every step of the way and made sure everything was taken care of. This is one of the best dealerships around and I would highly recommend it to anyone that's looking for a new or used vehicle; it's a family owned company that welcomes you right from the beginning. You won't find a better vehicle, a better deal, or better service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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