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Van Syckle Kia

(383 reviews)

Reviews

(383 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Van Syckle Kia from DealerRater.

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Thanks to Jeff Ridley for making our experience in buying

Thanks to Jeff Ridley for making our experience in buying a vehicle less stressful and for going out of his way to make sure we were happy with our purchase. We will definitely give you high recommendation. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're so glad to hear that Jeff Ridley helped make your vehicle purchase a smooth and stress-free experience. Your satisfaction means a lot to us, and we truly appreciate your recommendation. Thank you for choosing Darling’s!

Mike Wright was great, we got everything we wanted.

Mike Wright was great, we got everything we wanted. Very happy with the car and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We're so glad to hear that Mike Wright helped you get exactly what you were looking for. It’s wonderful to know you’re happy with both your new car and the service you received. We appreciate you choosing Darling’s and hope you enjoy every mile ahead!

I bought my 2025 Kia K5 in December of 2024.

I bought my 2025 Kia K5 in December of 2024. My salesman was Shawn LeBlanc and he has been nothing but wonderful. He is very helpful, reaches out, and is incredibly personable and seems to remember those he sells a car to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're so glad to hear that your 2025 Kia K5 purchase with Shawn LeBlanc was such a positive one. Shawn truly takes pride in building real connections with his customers, and it's great to know his helpful, thoughtful approach stood out to you. We'll be sure to pass along your kind words—he’ll really appreciate them. Enjoy your new K5, and thank you for choosing Darling’s!

Shawn was great to deal with.

Shawn was great to deal with. Delivered vehicle to our home and made all the paperwork easy to take care of. Anyone looking for a vehicle go see Shawn at Darlings Kia!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! It's fantastic to hear that Shawn made the process so smooth and convenient—delivering the vehicle to your home and handling the paperwork with ease is exactly the kind of service we aim to provide. Your recommendation means a lot, and we’ll be sure to let Shawn know how much you appreciated his help. Enjoy your new vehicle, and thanks again for choosing Darling’s Kia!

Hes really great and I love the experience here it's

Hes really great and I love the experience here it's unforgettable and you feel like you're family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We’re so glad to hear that your experience was not only unforgettable, but also made you feel like family—that’s exactly the atmosphere we strive to create. We’re lucky to have team members who truly care, and we're thrilled that came through during your visit. You're always welcome here, and we look forward to seeing you again!

First time at this dealership since it changed from van

First time at this dealership since it changed from van syckle ,time will tell ok

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us a chance! We appreciate your business and look forward to providing you with great service in the future. If there's anything we can do to make your experience even better, please let us know. We look forward to serving you again!

my 2022 kia ev6 with extended warranty was towed from

my 2022 kia ev6 with extended warranty was towed from camden me to bangor was told it was a recall issue with no time date on repair was told 2 weeks ago there are no loaners available nor would they let me know when one would be . my warranty states i would have a loaner if extended time {2 wks has passed} i am still without any transportation depending on others to drive me. this is not an acceptable situation have spoken with several of darlings staff which seem uninformed and said they would call be back still waiting and it seems to be up to myself to research my options

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I purchased my 2025 Sorento 11/22/24.

I purchased my 2025 Sorento 11/22/24. My salesman, Carl Dagnese, was awesome. He informed me that he was sending a gift card for Thanksgiving as I purchased a vehicle from Darling’s. I tried calling and texting him a couple of times because I had questions concerning my car. I never did receive a gift card. Never heard from anyone in your dealership. Previously, I had purchased 3 other Kia’s from Van Sickle. They were a wonderful dealership.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Have always been very satisfied with Kia service and

Have always been very satisfied with Kia service and personnel. Have been with them a long time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I recently bought a car and it was such a fantastic

I recently bought a car and it was such a fantastic experience! Jacob was who I dealt with, I can’t even say enough about how wonderful he was! He made sure I understood everything about the car. I would recommend him to everyone I come in contact with. Everyone was so helpful and professional. I would only buy from them from now on!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.