Wallace Imports of Johnson City

I bought my new Forester at Wallace in Johnson City and Scott Bermingham did a great job and made it easy. Ask for him if you need a new car.

Joel Blevins helps us get are vehicle fast, he was nice friendly went out of his way to help. Don’t get anyone else he will get it done

I walked onto the lot and the salesmen offered assistance. Between the two of them I found the exact Outback that I wanted and could afford on my budget.... They were friendly, non-demanding, and never put those stereotypical salesman pressure tactics on me. I went into the finance office and was shown my contract which was, as they had promised, the deal we worked out. Nothing new there. I was even called to come back the next day because they found a way to save me MORE money and they drafted a new contract. That phone call saved me over $1,300 and they could have easily allowed it to slip by. Needless to say, this was my best experience buying a new car and I would highly recommend Wallace Imports of Johnson City to all my family and friends. I got one of the safest vehicles to fit into a budget I can afford and I had a great experience buying it.

Will never deal with a Wallace dealership EVER! Terrible customer service. I have never been treated so terrible. They don't return phone calls or... texts in a timely manner and they lie. I will go 100 miles out of my way rather than deal with them.

I WILL NOT ever buy from this place and will make sure no one I know does either. After a week of talking to a salesman I called and said I was on my... way to purchase the car we had been talking about, CASH deal. When I arrived the same salesman told me that he had just sold the car 30 min. prior. I had the cash in hand and he still could only tell me he would call me if the other deal fell thru, THIS is what he should have told the others looking because I had arrangements to purchase the car when I got there. (drove and hour 1/2 ) This is the sorriest situation I have ever had with a car lot.

All I can say is Lindsey Ford made my day, she made me feel welcomed and like I was really important. She answered all of my questions and gave me confidence... I was at the right place. If you’re thinking of buying a new or used car go see Wallace Imports and go see Lindsey!

My Fiance and I just bought a car from here. Alex, our salesmen was very helpful and friendly during the process. He made sure we was happy and pleased... with the vehicle after the test drive before he even asked if we wanted to do the paper work. We will most definitely do our vehicle shopping here in the future and hope to deal with Alex. Not to mention he is a Veteran of this great country!!

This past Saturday I brought my friend up to Wallace imports of Johnson City. Jake had been turned down at every other dealership because of his lower... credit score. Within just a few hours of working with the banks they not only got Jake approved for a brand-new 2016 VW Jetta but also got him the payment that he needed. My husband and I have leased FOUR cars from Jeff Alpern at Wallace imports of Johnson City and have always been treated like family since the first day we walked in. Not only have they been good to us but they have been good to everyone we have referred to them and we cannot say thank you enough. There is not another dealership in the world we would trust like we do Wallace Imports of Johnson City.

Wallace has been the dealership of choice for five cars in my family. I tried my local dealership first and several online before trying Wallace. The internet... manager was very helpful in answering all my questions. When I arrived in person, Trevor was the salesman that approached me. Lucky me!!! Trevor listened to what I was looking for and what details were important in my new purchase. I'm the proud owner of a 2017 Crosstrek and I am telling EVERYONE about Trevor and Wallace Imports!!!

I was interested in a used car they had on the internet. After initial contact I gave them a call and offered an out the door price which was accepted.... An hour later I arrived and test drove the car and finished the deal. A very fast transaction, No pressure salespeople and NO surprises. Travis and Shawn are very pleasant to deal with. I could not have asked for a better experience. They even filled the tank before I left. Highly recommend Wallace Imports