Reviews
Write a reviewA dealership to go to for a good deal & fantastic
We were going to canvas the "Dealer jungle" & we started at Select Auto first. We are totally satisfied with our experience, Brad, your "no pressuring" style made us comfortable AND we drove off in a new Toyota!
A dealership to go to for a good deal & fantastic
We were going to canvas the "Dealer jungle" & we started at Select Auto first. We are totally satisfied with our experience, Brad, your "no pressuring" style made us comfortable AND we drove off in a new Toyota!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I DO NOT RECOMMEND
Dealer got all my trade info (vin miles etc) ahead of time and even knowing that we had an hour one way drive they neglected to tell us over the phone that they don’t buy gmc acadias which is what we were trading in so they refused to even make an offer on our trade of any amount even though it’s in great condition. The dealer also quoted $500 less for the warranty on the Subaru over the phone and refused to honor the original quote from earlier the same day. Additionally, their vehicle was priced $3,100 over kbb excellent retail price and also refused to adjust price not even by one single penny. Instead, they just kept telling us they were only making $1500 profit and couldn’t sell for less. Would not recommend this dealership. Full of smiling faces, but their tactics are shameful.
I DO NOT RECOMMEND
Dealer got all my trade info (vin miles etc) ahead of time and even knowing that we had an hour one way drive they neglected to tell us over the phone that they don’t buy gmc acadias which is what we were trading in so they refused to even make an offer on our trade of any amount even though it’s in great condition. The dealer also quoted $500 less for the warranty on the Subaru over the phone and refused to honor the original quote from earlier the same day. Additionally, their vehicle was priced $3,100 over kbb excellent retail price and also refused to adjust price not even by one single penny. Instead, they just kept telling us they were only making $1500 profit and couldn’t sell for less. Would not recommend this dealership. Full of smiling faces, but their tactics are shameful.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great Service
We pulled up and wanted test drive the car we wanted , which waz great. The buying process was excellent. To all at Select Auto Thank you
Great Service
We pulled up and wanted test drive the car we wanted , which waz great. The buying process was excellent. To all at Select Auto Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
WONDERFUL experience!
I can’t say enough about my car buying experience. It happened the way shoppers dream about: I saw the car, contacted the dealer, test drove the car, bought the car. Friendly, courteous and professional. Well-maintained property. Go there for your next car! Wholeheartedly recommend!
WONDERFUL experience!
I can’t say enough about my car buying experience. It happened the way shoppers dream about: I saw the car, contacted the dealer, test drove the car, bought the car. Friendly, courteous and professional. Well-maintained property. Go there for your next car! Wholeheartedly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easiest car buying experience ever!
From the first phone call to leaving with my new ride, it was a great experience! I usually don’t leave reviews but their service shouldn’t go unnoticed. Dan was great, patient, friendly, not pushy, available, honest and helpful throughout the process. The car I initially stopped in to look at wasn’t the best fit for me, but Dan helped me find the right one. They were all friendly and fantastic to work with. It was like working with family and I will definitely be back the next time I need (or my kids need) a vehicle. I got max for my trade-in and the best deal on my new car (which no one can believe is actually a used car due to its excellent condition!) I live 2.5 hours away but will definitely make the drive for future cars.
Easiest car buying experience ever!
From the first phone call to leaving with my new ride, it was a great experience! I usually don’t leave reviews but their service shouldn’t go unnoticed. Dan was great, patient, friendly, not pushy, available, honest and helpful throughout the process. The car I initially stopped in to look at wasn’t the best fit for me, but Dan helped me find the right one. They were all friendly and fantastic to work with. It was like working with family and I will definitely be back the next time I need (or my kids need) a vehicle. I got max for my trade-in and the best deal on my new car (which no one can believe is actually a used car due to its excellent condition!) I live 2.5 hours away but will definitely make the drive for future cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Customer
I stopped by this car lot to get some information on a car I had my eye on. Brad approached me and WOW! Super impressed! He was incredibly knowledgeable, super straight forward and honest and overall just very helpful. I left there knowing more about cars and the buying process in 10 minutes than I have learned over the course of my life. Brad, thank you for your time! You and your lot come highly recommended! THANK YOU!
Customer
I stopped by this car lot to get some information on a car I had my eye on. Brad approached me and WOW! Super impressed! He was incredibly knowledgeable, super straight forward and honest and overall just very helpful. I left there knowing more about cars and the buying process in 10 minutes than I have learned over the course of my life. Brad, thank you for your time! You and your lot come highly recommended! THANK YOU!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Very honest, low pressure, and stood by their word
I am an extremely cynical person when it comes to car dealerships and car salespeople. While I have visited car lots to check out different models, I haven't bought a car from a dealer in the last 25 years because of the underhandedness of the ones I have encountered. After MANY recommendations, ranging from strangers in the Kroger parking lot to people I know and love, I ventured into Select Auto of Frankfort and met one I actually trust. From start to finish they were honest, low pressure, and stood by what they said. The thing that tipped me into actually filling this thing out is that last one. When we bought the car, there were a couple of things we were concerned about but their service department thought might go away when driven a bit. The owner said that if they did not go away, I could bring it back in and they would fix it - at no cost to us. They *actually* did it! Not only were they super nice about it but even ended up buffing out a scratch I had gotten the day before. Customer service and standing by your 'product' are two things that are getting harder and harder to come by but the Select Auto owner Mr. Bevington definitely does them and does them well. My experience with Select Auto couldn't have gone better. I fully recommend them for their character and business ethic.
Very honest, low pressure, and stood by their word
I am an extremely cynical person when it comes to car dealerships and car salespeople. While I have visited car lots to check out different models, I haven't bought a car from a dealer in the last 25 years because of the underhandedness of the ones I have encountered. After MANY recommendations, ranging from strangers in the Kroger parking lot to people I know and love, I ventured into Select Auto of Frankfort and met one I actually trust. From start to finish they were honest, low pressure, and stood by what they said. The thing that tipped me into actually filling this thing out is that last one. When we bought the car, there were a couple of things we were concerned about but their service department thought might go away when driven a bit. The owner said that if they did not go away, I could bring it back in and they would fix it - at no cost to us. They *actually* did it! Not only were they super nice about it but even ended up buffing out a scratch I had gotten the day before. Customer service and standing by your 'product' are two things that are getting harder and harder to come by but the Select Auto owner Mr. Bevington definitely does them and does them well. My experience with Select Auto couldn't have gone better. I fully recommend them for their character and business ethic.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Couldn't have
Recently purchased a 2018 Toyota Rav4 from Select Auto for my wife. Dan, Brad and the rest of the staff were very helpful. The car was in excellent condition, it looked brand new! We were in and out in less than an hour, and couldn't be more pleased with our new vehicle.
Couldn't have
Recently purchased a 2018 Toyota Rav4 from Select Auto for my wife. Dan, Brad and the rest of the staff were very helpful. The car was in excellent condition, it looked brand new! We were in and out in less than an hour, and couldn't be more pleased with our new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
confusing incounter
I drove to Frankfort from Louisville and drove a car I was interested in. I did not want to make an offer but wanted to think about it first. The owner ask me to make an offer at the time and I called to make an offer a few days later. I talked to the the manager and he acted as though he was angry that I was not paying full price. I actually called back and upped the offer to just under the asking price and he yelled the asking price at me. Really rude and confusing.
confusing incounter
I drove to Frankfort from Louisville and drove a car I was interested in. I did not want to make an offer but wanted to think about it first. The owner ask me to make an offer at the time and I called to make an offer a few days later. I talked to the the manager and he acted as though he was angry that I was not paying full price. I actually called back and upped the offer to just under the asking price and he yelled the asking price at me. Really rude and confusing.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Wishing I could do over and buy from Select Auto!
I made a mistake! We bought the first used car this year NOT from Select Auto! We did buy the second used car at Select Auto. This car was a 2016 Nissan Altima with low mileage at a great price. The car was loaded with options and cost was less than then the new Nissan Altima we purchased in 2016. We have driven the car now for several weeks and the performance is great without any maintenance issues as advertised by Select Auto. I would recommend them to my family and friends as they delivered to use as advertised....great auto with low one owner mileage at very competitive pricing!
Wishing I could do over and buy from Select Auto!
I made a mistake! We bought the first used car this year NOT from Select Auto! We did buy the second used car at Select Auto. This car was a 2016 Nissan Altima with low mileage at a great price. The car was loaded with options and cost was less than then the new Nissan Altima we purchased in 2016. We have driven the car now for several weeks and the performance is great without any maintenance issues as advertised by Select Auto. I would recommend them to my family and friends as they delivered to use as advertised....great auto with low one owner mileage at very competitive pricing!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase