Reviews
Write a reviewA dealership to go to for a good deal & fantastic
We were going to canvas the "Dealer jungle" & we started at Select Auto first. We are totally satisfied with our experience, Brad, your "no pressuring" style made us comfortable AND we drove off in a new Toyota!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I DO NOT RECOMMEND
Dealer got all my trade info (vin miles etc) ahead of time and even knowing that we had an hour one way drive they neglected to tell us over the phone that they don’t buy gmc acadias which is what we were trading in so they refused to even make an offer on our trade of any amount even though it’s in great condition. The dealer also quoted $500 less for the warranty on the Subaru over the phone and refused to honor the original quote from earlier the same day. Additionally, their vehicle was priced $3,100 over kbb excellent retail price and also refused to adjust price not even by one single penny. Instead, they just kept telling us they were only making $1500 profit and couldn’t sell for less. Would not recommend this dealership. Full of smiling faces, but their tactics are shameful.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 3.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great Service
We pulled up and wanted test drive the car we wanted , which waz great. The buying process was excellent. To all at Select Auto Thank you
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
WONDERFUL experience!
I can’t say enough about my car buying experience. It happened the way shoppers dream about: I saw the car, contacted the dealer, test drove the car, bought the car. Friendly, courteous and professional. Well-maintained property. Go there for your next car! Wholeheartedly recommend!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easiest car buying experience ever!
From the first phone call to leaving with my new ride, it was a great experience! I usually don’t leave reviews but their service shouldn’t go unnoticed. Dan was great, patient, friendly, not pushy, available, honest and helpful throughout the process. The car I initially stopped in to look at wasn’t the best fit for me, but Dan helped me find the right one. They were all friendly and fantastic to work with. It was like working with family and I will definitely be back the next time I need (or my kids need) a vehicle. I got max for my trade-in and the best deal on my new car (which no one can believe is actually a used car due to its excellent condition!) I live 2.5 hours away but will definitely make the drive for future cars.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly faces to to begin the journey! Straight-forward!...
Friendly faces to to begin the journey! Straight-forward! Like doing business with family, but in a good way! I will definitely recommend! THANK YOU
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great people
We purchased a 2018 Ford Explorer from Select Auto in Frankfort. They are friendly and honest. We feel that we got a great deal. Super easy to deal with. If you are looking for a used vehicle, it’s worth the drive.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience!
I hate purchasing cars, especially from dealerships, but this was the best experience ever. Dan and his team were responsive, answered questions, the car selection was impressive and the purchase process was simple and fast! I highly recommend Select Auto!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Customer
I stopped by this car lot to get some information on a car I had my eye on. Brad approached me and WOW! Super impressed! He was incredibly knowledgeable, super straight forward and honest and overall just very helpful. I left there knowing more about cars and the buying process in 10 minutes than I have learned over the course of my life. Brad, thank you for your time! You and your lot come highly recommended! THANK YOU!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Easy and excellent.
Had a super easy buying experience at Select Auto last week. Excellent vehicle, excellent service. I highly recommend. Paperwork, including loan application was a breeze.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car