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Select Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (120 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Purchasing a car

I purchased a car from Select Suzuki. Melissa (ask for her) was a very honest and I enjoyed talking to her about the car. She has a genuine interest in her customers and loves the cars she is selling. Would highly recommend to speak with her when you go!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review Amy!

I highly recommend Melissa Breidert

Melissa was great, courteous, and eager to help us find the car that best met our needs. We never felt rushed during our visit and were encouraged to test drive several cars and take our time in deciding what we wanted. Our car buying experience at Select Suzuki was #1 and we'll definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks M.T. for your great review. Select Suzuki was named BEST CAR DEALER IN FRANKFORT by the Frankfort Chamber of Commerce, but it's WAY more than just an award or label. We try to make car buying EASY. It's that simple.

Great Deal!

The new Valet Auto service is great! Thanks for taking care of your customers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

BECCA! You are awesome. Thank you so much for the review and for helping us spread the word about our new VALET AUTO SERVICE! For those that may not know. We will pick up your car, service it, perform a free car wash, and return it to you. The Valet Service and Car Wash are both FREE! And, our Oil Change is Full Service (includes top off of all fluids, check and adjust tire pressure, 27 point safety inspection, etc). We use CASTROL SYNTHETIC BLEND Oil and it's LESS EXPENSIVE AND MORE CONVENIENT than WalMart and Valvoline Instant Oil Change. Call today to schedule an appointment 502-695-8900.

Super Service

Love this dealers servvice. The people in this dealership and friendly and curtious. They are especially sensitive to the needs of state employees and treat them like royalty. The Department of Vehicle Regulation loves this dealership. After the service I have received from them I will definetly be buying my next car at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kentucky State Employees are our BEST customers and we go out of our way to show our appreciation. We offer FREE Valet Auto Service and a FREE Car Wash with any service. We also offer weekly and monthly specials (some for Kentucky State Employees ONLY!) on our Facebook page http://www.facebook.com/pages/Select-Suzuki-Select-Auto-Service/46718242922. Call 502-695-8900 to make an appointment!

new car

Bought a new SX4 and was very happy with the help and service the dealer provided me when I was needing a new part.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the review. We really appreciate you for purchasing a New SX4 from Select Suzuki and we are glad you had a great experience with Jeff in our Parts Department!

Best Place to Buy From

My wife and I bought a very nice used van for her with low miles last week. Their sales staff was easy to deal with and did not pressure us one bit. They made the buying process enjoyable and not stressful. We plan on being repeat buyers in the future. While I was there I had my truck serviced and they did a great job with a good price. We plan on taking all of our service there in the future. Best dealership I have ever delt with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the great review. We are glad to have you as a new customer in sales and in service. We were very glad to read that we are the BEST dealership you have ever dealt with. It really makes all the time we spend trying to be different than other "used car dealers" and "used car salesmen" worth it!

Wonderful Experience

On June 6, 2011 I visited this dealer because I had found a van online located here. The van was still in stock and I was greeted by Brad and he showed me all the features of the van. Took a test drive and decided to negotiate a price. It was a great experience...no pressure sales and a quick buying experience. The dealership was very clean and the staff was very gracious. The salesmanager, owner, and other salespeople were very hospitable. If you want a good and friendly place to buy a car...Select Suzuki is the place!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

An AMAZING review. We could not be more thankful for customers like you who take time out of their busy schedules to log on to cars.com and write very gracious words about us! We want to make buying a car or getting your car serviced quick, and easy, and in your case, it looks like we were able to accomplish our goal. THANKS!!!

Needing a Car

I had been in an accident that resulted in the loss of my car and needed something to drive badly. My son and daughter-in-law had spoken highly about Select Suzuki for several years, ever since they had purchased their Firenza there.I visited the dealership to look at a used model for sale and drove away with a very nice car. My experience was positive, very positive. Thank you, Ladies and Gentlemen of Select Suzuki. It was a pleasure doing business with you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for making the drive all the Elizabethtown, KY to Frankfort to visit us and purchase a vehicle. We are glad you had a positive experience at our dealership!

Select Susuki Frankfort, KY

Our experience with this dealership was excellent. We found Melissa, our sales person, and J.T. to be professional, pleasant, and fair. We will return to Select Susuki in the future and will recommend the dealership to others. It was the most pleasant vehicle-buying experience we have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are very glad you had a pleasant experience. That's our job after all! Making sure people receive the kindness and respect they deserve when purchasing a vehicle or getting their car serviced. Thank you for recommending the dealership to others!

Worst customer service - staff here very rude.

I would not sugget anybody to buy a car from this place. I had a very bad experience.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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