Reviews
Emily was really great to work with.
Emily was really great to work with. She was really quick with everything she did and got me into the car I wanted. She also followed up after the sale.
Emily was really great to work with.
Emily was really great to work with. She was really quick with everything she did and got me into the car I wanted. She also followed up after the sale.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words, ! We are thrilled to hear that Emily provided excellent service and helped you find your dream car. We take pride in our team's efficiency and dedication to our customers. Thank you for choosing our business!
Although our salesman was very nice, he wasn?
Although our salesman was very nice, he wasn?t not knowledgeable about the Outlander. He told us it had several options that it didn?t.
Although our salesman was very nice, he wasn?
Although our salesman was very nice, he wasn?t not knowledgeable about the Outlander. He told us it had several options that it didn?t.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for bringing this to our attention. We apologize for any confusion and will ensure that our team is well-informed about our products. We appreciate your feedback and hope to provide you with a better experience in the future.
Our sales person, Woody was very knowledgeable and
Our sales person, Woody was very knowledgeable and understood what we were looking for! He didn?t rush us and when we decided on a car, he made sure we were knowledgeable about it?s functions.
Our sales person, Woody was very knowledgeable and
Our sales person, Woody was very knowledgeable and understood what we were looking for! He didn?t rush us and when we decided on a car, he made sure we were knowledgeable about it?s functions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your positive experience with Woody! We strive to have knowledgeable and patient sales people who help our customers find the perfect car. We're thrilled to hear that Woody did just that. Enjoy your new car!
Very great service they were excellent to work with very
Very great service they were excellent to work with very friendly and helpful any questions we had they were able to help us in any way
Very great service they were excellent to work with very
Very great service they were excellent to work with very friendly and helpful any questions we had they were able to help us in any way
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
"Thank you for your kind words! We always strive to provide exceptional service and are delighted to hear that you had a positive experience with our team. We are always here to help with anything you need. Have a great day!" #CustomerLove #ExcellentService
Facility and Staff are outstanding.
Facility and Staff are outstanding. Very clean, organized. Staff very professional and courteous. Quality of service is done within a minimal amount of time. Any problems, or questions they are very prompt to answer or address.
Facility and Staff are outstanding.
Facility and Staff are outstanding. Very clean, organized. Staff very professional and courteous. Quality of service is done within a minimal amount of time. Any problems, or questions they are very prompt to answer or address.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the glowing review! We take pride in ensuring our facility is clean and organized, and our staff is professional and efficient. We are always happy to address any questions or concerns you may have. We appreciate your business!
We were extremely satisfied with our entire experience at
We were extremely satisfied with our entire experience at Five Star. They were extremely helpful and patient. I would definitely recommend. Sam was a great salesman.
We were extremely satisfied with our entire experience at
We were extremely satisfied with our entire experience at Five Star. They were extremely helpful and patient. I would definitely recommend. Sam was a great salesman.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Melissa Eckenrode, thank you for taking the time to leave a review for us at Five Star Mitsubishi-Altoona. We're happy we could meet your expectations!
Asked about xxxxxxthat were advertised we never got,
Asked about xxxxxxthat were advertised we never got, given the run around went back in and asked still confused why we didn't get promos advertised on TV and radio. To late now paperwork signed. Never again shame they don't up hold what they advertise
Asked about xxxxxxthat were advertised we never got,
Asked about xxxxxxthat were advertised we never got, given the run around went back in and asked still confused why we didn't get promos advertised on TV and radio. To late now paperwork signed. Never again shame they don't up hold what they advertise
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Robin Miller-diehl, it's upsetting to hear that your experience was anything but stellar. we would like to get a better understanding of your issue. Please feel free to call in at your convenience and ask for our VP of Sales Brittany Pryde.
Very nice people they really take their time to help
Very nice people they really take their time to help there customers out to make them happy when they leave
Very nice people they really take their time to help
Very nice people they really take their time to help there customers out to make them happy when they leave
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lori Wriglesworth, thank you so much for the positive review!
Here's a big shout out to my salesperson, Sammy.
Here's a big shout out to my salesperson, Sammy. He found a vehicle perfect for me. He helped set up an account with Mitsubishi Connect and linked my iPhone to the vehicle. Sammy is knowledgeable, very energetic and has a great personality with a matching sense of humor.
Here's a big shout out to my salesperson, Sammy.
Here's a big shout out to my salesperson, Sammy. He found a vehicle perfect for me. He helped set up an account with Mitsubishi Connect and linked my iPhone to the vehicle. Sammy is knowledgeable, very energetic and has a great personality with a matching sense of humor.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mary Stiffler, thank you so much for the positive review!
I have been coming to Five Star Mitsubishi Altoona for
I have been coming to Five Star Mitsubishi Altoona for 10+ years. I have never had a bad experience, and have always been treated like family. Can't beat those Outlanders on mileage, as a travel nurse that is a must! It's an amazing reliable SUV. The service dept always squeezes me in when I get in a pinch as well, and does great work! I appreciate driving around a well maintained vehicle.
I have been coming to Five Star Mitsubishi Altoona for
I have been coming to Five Star Mitsubishi Altoona for 10+ years. I have never had a bad experience, and have always been treated like family. Can't beat those Outlanders on mileage, as a travel nurse that is a must! It's an amazing reliable SUV. The service dept always squeezes me in when I get in a pinch as well, and does great work! I appreciate driving around a well maintained vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Laurie St John, thank you so much for the positive review!