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Five Star Mitsubishi

(142 reviews)
Visit Five Star Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–7:30pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–7:30pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 9:00am–1:00pm
Sunday Closed Closed
New (814) 414-4894 (814) 414-4894
Used (814) 201-3327 (814) 201-3327
Service (814) 201-3328 (814) 201-3328

Reviews

(142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Five Star Mitsubishi from DealerRater.

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Best experience

We weren't sure exactly what we were looking for but when we met with Blake Gray, he explained the differences and advantages of each model we were looking at. He educated us about the Mitsubishi brand and made us feel very comfortable asking what may have been dumb questions. When Blake turned us over to Steve St. John to talk about the financial end, we never felt the pressure that many times comes with buying a car. We really felt that Steve gave us an very fair deal without any dickering at all. I had done some homework on our trade and what we would hope to pay for the models we were considering. We came away feeling like we got a great deal. I would recommend Five Star Mitsubishi as at place to add to your list when looking for a car. Bob Crook

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bob, thank you for those words. We are glad you feel that way, and both Blake and Steve always try to do their best! We look forward to helping you in the future.

Chrysler 200

great car buying experience. Rick is a great salesman. would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glad you would recommend both Rick and our dealership, Sandy!. Thanks for the kind words.

Great salesman!

I bought a car from Rick Lyttle here. He was so kind and went above and beyond to help me get a new car. I am so pleased with the service and hospitality at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Eden, thank you for your kind words. We love to hear that people are happy with us!

Awesome service

Rick Lyttle gave us the best service we've ever had from a dealership. We will surely come back when I need a new vehicle. Loved the service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the kind words, Rochelle. We are glad both our sales and service meet your expectations. We hope that will continue for years to come!

Great Experience with Ron V

I am searching for a car for my dad...Ron has been so patient with us. He is knowledgable and fair. Ron has exceptional people skills. This dealership is lucky! We will choose a perfect car after a little more research...Thank you for great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Diana, we feel we are lucky to have Ron, believe me. If there is anything we can do in the meantime, let us know!

I always recommend

Rick Lyttle treats everyone I send to him with respect. He does everything he can to get you in the car you want at a price you can afford. And there's never any pressure on the buyer. He's calm, polite, a little quirky (in a good way) and never gets upset if he can't make the deal for you either.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Jason, we are glad to hear you trust Rick, and us, enough to send people in. We know a referral reflects on you as well, and we always do our best to live up to that trust.

outlander sport

I love my sport. first ever brand new car. Rick and all the people at five star were very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jodi, we are very glad you felt we were helpful. We hope you feel that way for years to come!

Great Experience

Rick Lyttle made it a great experience with purchasing my first new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Robert, I am sure it wasn't fun at first, looking to buy that car. We are so glad Rick made the experience great for you! Enjoy your Mitsubishi!

Bathrooms are clean.

I called to find out what kizashis were in stock and Blake answered and was happy to tell me what was in stock. right from the start he had a warm and friendly personality. we showed up and met with him and our entire experience could not have been better. I feel priveleged to have met Blake and have the car buying experience that we had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Linda, we are glad you felt you were treated well! Its our goal to make this process as enjoyable and easy as possible. Thanks for letting us know!

I bought my 2015 Mitsubishi there

I bought my 2015 Mitsubishi Outlander at this dealer they were very honest with me and was very helpful they knew all about the car and show us all of the features of the vehicle I am very pleased with the car and will tell all of my friends and family to go here If you want a good vehicle at a good price this is the place to go

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.