Reviews
Supervisor
My daughter told me about Todd's Car Team after seeing so many wonderful reviews. I found the car I wanted, made an appointment and bought the car the next day. It was a no brainer! Todd was honest and very detail oriented. I am so impressed and happy with my new (used) car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Too Good.
Todd answered all of my questions from the start and throughout the process. He also made it impossible NOT to buy this vehicle from him. The extra attention to detail he and his team put into our vehicle gave us the peace of mind we needed in buying a used vehicle. To put it simply - Todds Car Team sets the bar of buying a vehicle far above any other dealership. Period.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
AMAZING EXPERIENCE!!
The other reviews don't lie! This was by far THE BEST car buying experience I've ever had. Todd is honest, professional, has integrity, is completely customer service oriented, and sells amazing cars! The vehicle I purchased was 3 years old and looked so new that even my kids commented! He went way above and beyond what's typical in car sales and actually made the process enjoyable. I wouldn't hesitate buying here again. I never felt pressured, which is such a breath of fresh air in the used car world. It is worth your time to check out this business! You won't regret it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Car Buying Experience
Loved doing business with Todd's Car Team. I don't think I will ever purchase a car from anywhere else. I was impressed by the meticulous service department he has and the condition of the vehicles he has to offer. The customer service was second to none. Todd was attentive and honest and never pushy. I purchased from Todd because the vehicle was exactly what I was looking for and I had 100% peace of mind with the condition of the vehicle. I'm very happy with my decision to shop with Todd.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Car Buying Experience
My husband and I began searching for a larger vehicle for our family a few months ago. Oddly enough we each had different individuals recommend Todd?s Car Team. We checked out the available inventory on Todd?s site and decided to make an appointment. Todd showed us the ins and out of the vehicles we were interested in, where he purchased and any maintenance performed. He prides himself on finding and selling top of the line used cars. We ultimately purchased a Honda Odyssey from Todd and will be back for future service and any time we need a new vehicle. It was such a pleasant experience purchasing a new vehicle. Todd was honest, friendly and knowledgeable. Never once did we feel pressured to purchase the vehicle. If you are in the market for a new vehicle, I would highly recommend checking out Todd?s Car Team. It will change the way you think about the car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
Buying from Todd was a great experience. He was very accommodating and met us outside his normal hours. His car selections are impressive and he is very informative about the vehicles. I really do not like buying cars because of the hassle of the process, but Todd made the purchase process enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The Honda Man !!
If you are looking for a Used Honda with low mileage that looks like NEW....go no further than ToddsCarTeam. Have purchased 3 Hondas from him and couldn't be more satisfied. Prices are right...he hides nothing about the car and the service is top notch. He doesn't charge fees that most annoying car dealers do charge. Just a very good car buying experience. Already thinking about a 4th purchase from Todd somewhere down the road !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Todd is beyond trustworthy!
I will buy from Todd over and over again. I love my Honda! He is knowledgeable, fun, honest and accessible when you need him!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The way car buying should be
We discovered Todd's team after visiting four large dealerships in the greater Nashville area, and the difference in the experience at Todd's couldn't have been greater or better. I am still amazed and impressed at the level of work done and information on the car he provided in the pre-sales review. As an example to illustrate: We had reviewed what we thought was a promising lead at another dealership based upon Trim Package, Mileage, Price, and the photos the dealership had posted online, and everything looked OK -- from a distance. When we reviewed the minivan in person, we discovered major scratches on both rear sliding doors that were easily visible from 5-6 feet away but hadn't showed up in the dealership's posted pictures, as well as a pretty well-used/trashed interior, and a probable issue with the brakes or master cylinder. We then found a new prospect at Todd's team using the same criteria, but in addition to the standard interior/exterior pictures we'd come to expect, Todd had also taken close-up pictures pointing to all three exterior dings and scratches, and when I inspected the car in person, he pointed every one of them out to me despite the fact that all three were so minor I almost certainly wouldn't have even noticed them doing an independent walk-around. Not only was Todd's car 1 model year newer than the other one, but was in immaculate condition (both interior and exterior) and only a couple thousand more in price without needing the extra out of pocket repair costs the first vehicle would have entailed. Every part of the buying process followed the same level of detailed information; detail on his car buying criteria, the inspection reports of things his team had found and corrected and why, the things that a 3rd party inspection and found and he'd fixed and why, etc. Everything in the process was up front and he'd answer any question we asked as well as many that we didn't think of. I had started my car shopping experience fully expecting that whatever I got from any dealer would have to be taken to a mechanic to fully discover all the mechanical issues I had over looked when crawling under the car and poking around under the hood. Instead, we drove away in our new (to us) minivan from Todd's feeling like we bought a good car from an honest man who'd told us everything the vehicle was and hadn't tried to hide or sugar coat anything. I can't give any higher praise than that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Smartest way to buy a used vehicle in Nashville!
Todd is an upstanding individual who runs a fantastic small business. It is rare to find a business these days that offers such a great value to its customers! This is especially true in the car business. Todd purchases only cars that are in great condition and then thoroughly preps them so that the buyer has supreme confidence in the vehicle he/she is purchasing. The purchase process was smooth and easy, and Todd made sure that I was fully informed throughout each step. He also offers high quality maintenance service for vehicles purchased through his business. I was very pleased with the whole experience, and I will be recommending Todd to others and giving him my repeat business in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase