Meet Johnathan Driscoll

Hi Mike, Thank you for your honest feedback—we truly appreciate you taking the time to share your experience. We’re glad to hear you’re enjoying your new truck, but we apologize for the lack of attention to detail during the sale. Your points about the missing key, wheel components, and floor mats are absolutely valid, and better communication is something we take seriously and are actively working to improve. We’d love the opportunity to make this right—please don’t hesitate to reach out to us directly. Thanks again for your business, and we hope to work with you again in the future.

Thank you so much for the great review! We're glad to hear Michael and the rest of the team made your experience at Grote a fantastic one. Listening, honesty, and kindness are exactly what we aim for, and we're so happy that came through. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything!

Hi Jenny, Wow—thank you so much for the amazing review! We're beyond happy to hear that Michael made such a difference in your experience and helped you get approved for a vehicle that’s perfect for you and your family. He truly goes the extra mile for his customers, and your kind words (including the compliment on his looks! 😄) will definitely make his day. We're also glad our general manager could help make it all come together. Enjoy your new Mitsubishi Outlander Sport, and welcome to the Grote family!

Thanks so much, Kathy! We’re thrilled our team — Anthony, Cayler, Arnoldo, Vanessa, Johnathan, and Jennifer — gave you a great experience. We can’t wait to welcome you back next time! 😊👏

Thank you for being a returning customer and for the kind words about Vanessa and Jonathan — we're glad they made the process informative and easy for you! We noticed the overall 1-star rating may not reflect the positive feedback you shared. If there’s anything we can do to improve your experience or address any concerns, please feel free to reach out. We’re always here to help and appreciate your continued support and referrals.

We’re very sorry to hear about the issues you've experienced so far. That’s certainly not what we want for any of our customers—especially with a long-term purchase like this. We’d love the opportunity to make things right and explore possible solutions. Please reach out to us directly at 260-422-5000 so we can look into this further and find the best path forward. Your satisfaction and peace of mind are very important to us.

I've left a message I'm not bashing Grote by any means. I work from 7 to 330 but would like to talk to someone about the vehicle we've purchased. About what can be done to resolve the issues we're having. The car has to be driven around and put on a highway. Today the transmission kick hard on us and still having bad vibration on highway with steering wheel vibrating.

Thank you so much, Renee! We’re honored to have earned your continued trust. Jennifer and Anthony are both incredible team members, and we’re thrilled they made your experience smooth and welcoming once again. Hats off to you too for being such an awesome customer!