Reviews
Jen Keller is a great saleswoman, who went the extra mile
Jen Keller is a great saleswoman, who went the extra mile for me!! She is very knowledgeable, and when situations came up, got the job done. She even offered to drive from Ft. wayne to Indy, to help out as much as possible. I would highly recommend her, and the dealership too!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the kind words! We're thrilled to hear that Jen went above and beyond to make your experience a great one. Her dedication and willingness to go the extra mile—literally—truly make her a standout. We’ll be sure to pass along your praise. Thanks again for your recommendation, and we look forward to helping you again in the future!
Good service and great people to work with.
Good service and great people to work with. I will always support and recommend you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great people and made the process easy.
Great people and made the process easy. A special thanks to Michael for making it easy to find the right car. Big thanks to all the staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great help from a great team thank you so much!
Great help from a great team thank you so much!! I'll be back again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much, Kathy! We’re thrilled our team — Anthony, Cayler, Arnoldo, Vanessa, Johnathan, and Jennifer — gave you a great experience. We can’t wait to welcome you back next time! 😊👏
I love my truck!
I love my truck! Thank you Grote this is the 4th or 5th vehicle I've gotten here along with family members buying with you!!! Thank you so much!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Kathy, We’re so excited to hear you love your truck — thank you for trusting Grote again and again! It means the world to us that you and your family continue to choose our team. Cayler, Arnoldo, Vanessa, Jennifer, and Anthony all appreciate the shout-out, and we’re thrilled to have been part of your journey once more. Enjoy every mile, and we look forward to helping you again down the road!
The employees at Gtote Mitsubishi were nice and they were
The employees at Gtote Mitsubishi were nice and they were very courteous and helpful during the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Mrs. Williams. We're so glad you had a great experience with Jen. Don't hesitate to reach out if you need anything in the future.
She was very sweet, helpful and knowledgeable to what we
She was very sweet, helpful and knowledgeable to what we needed and what we were looking for
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the kind words! We're thrilled to hear you had a great experience and that our team member was able to help you find exactly what you needed. We appreciate your support!
I will always do business with Grote.
I will always do business with Grote. Jennifer walked me through the initial process with expertise, knowledge and kindness. And of course my salesman( Anthony Young) was the same salesman that sold me my previous car. Hats off to the Grote team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Renee! We’re honored to have earned your continued trust. Jennifer and Anthony are both incredible team members, and we’re thrilled they made your experience smooth and welcoming once again. Hats off to you too for being such an awesome customer!
So thrilled to be able to get a dependable vehicle to
So thrilled to be able to get a dependable vehicle to replace the one that unfortunately is undrivable. Jennifer was just amazing and helpful in every way. Y'all definitely better keep her 💯😁
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Amy! We're thrilled to hear you found a dependable vehicle, and even more excited that Jennifer made the experience so great for you! We'll definitely hang on to her — she's a gem! 😊 Congrats on your new ride!
Very nice to meet and really helpful and explained
Very nice to meet and really helpful and explained everything to me. I would recommend them to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! 😊 We're so glad you had a great experience and felt well taken care of. We truly appreciate your recommendation.