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Grote Mitsubishi

(690 reviews)
Visit Grote Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award
2025 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (877) 634-2147 (877) 634-2147
Used (888) 379-9262 (888) 379-9262
Service (888) 421-8680 (888) 421-8680

Reviews

(690 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grote Mitsubishi from DealerRater.

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Awesome Customer Service

I went in looking for a relatively cheap pricing car, and with Jesse's kind patience plus answering all my questions, I was able to leave with a nice 2015 Chevy Sonic with 28,000 miles, with low monthly payments. He was one of the nicest and almost awesome car salesmen I have ever encountered!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was very fast and friendly

I would like to thank Adrian and all the others that helped with my purchase. It was fast, friendly and very professional!! I would recommend for anyone to shop here for their next vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly staff and helpful

I went to Grote for and oil change, and I was very pleased with my service and the staff there. Everyone was very friendly and they got my work done quick. Even as I was waiting for it to be done, I observed the way the helped other customers there. Very helpful with explaining the details of what is wrong and how they were going to fix the problem. The service department is excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Was great.was set for disappointment but that did not happen ! Great service.easy to find.all the staff was very helpful.even gave me more for my trade in than I expected.very well done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Came here to test drive, and left with a new car!

Shawn was funny, down to earth and professional. He kept it real, no gimmicks. We had a pretty difficult financing situation, and they were able to get us approved!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

awesome!

The staff was so helpful and got me into a car I love even though I ran them around all day and was so indecisive, they were patient and extremely awesome towards me and my 2 year old!!! I will come back here for my next car as well!!! From Brian, Susan, to Eddie, to "Doc" as they call him, they all were so helpful, kind and outstanding people. My son was miserable and agitated but he got such amazing attention and ecen though he spilled popcorn everywhere everyone in the building was so nice to us, I have never gotten that treatment from any other car place! I felt at home! I highly recommend people do business here!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Service!

The staff are very friendly and accommodating. Tonya and Brian were very helpful and worked with financing/management to give me the best deal. Great Service. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Brian did an excellent job helping us fine the right car for us and our budget. I would highly recommend you to all my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great fast friendly and very down to earth !!

No pressure! They were very honest and helped me pick a beauty! I'd highly recommend them and will probably continue to go to them in the future !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent sales guy

Brian Frauhiger was very helpful and informative - he knows a lot about the vehicles I was interested in and helped me make a choice that fit in my budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.