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Torch Light Motors Inc.

(858 reviews)
Visit Torch Light Motors Inc.
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 9:00am–5:30pm
Tuesday 9:00am–6:00pm 9:00am–5:30pm
Wednesday 9:00am–6:00pm 9:00am–5:30pm
Thursday 9:00am–6:00pm 9:00am–5:30pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(201) 625-1129 (201) 625-1129

Reviews

(858 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Torch Light Motors Inc. from DealerRater.

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Overall a Great experience

I am very satisfied with my purchase and overall it was a great experience buying from Torch Light Motors. Their staff Martin did an excellent job and went the extra mile making sure everything went as planned.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great deal

My experience at Torch Light Motors was positive because The sales representative was very helpful and nothing appeared to be too much trouble for him. He was not rude or pushy and went out of his way to sort thing quickly. I would recommend Torch Light Motors to anyone.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Staff was friendly

I have bought a Volvo car from Torch Light Motors and I'd recommend Torch Light Motors because the sales man Scott was friendly and covered everything I needed to know. Was a great experience of buying a car from Torch Light Motors all staff was kind and friendly. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Management was Great and friendly

The experience at Torch Light Motors was great and that is why I have dealt with them and have been completely satisfied with them. I also find the management friendly and helpful - they always give you a fair deal.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The did job quickly

I'm happy with my purchase of Volvo at Torch Light Motors because they took me seriously and treated me as they would any other buyer even though I'm young and male, they went through the paper work quickly and there were no delays apart from my own minor error of forgetting a document which I soon corrected, the car is incredible and was in immaculate condition, I will encourage people to look here based on the smoothness of sale, service and the product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buyer be Ware

Bought a Volvo and on day 2 noticed trouble with the steering. I called Torch Light and was told to have it looked at, by the mechanic in my town who he knows. What the mechanic found (who had recommended Torch Light) was that it had a bad Power Steering Rack, a $900 repair. Fortunately I bought the extended warranty and about $550 was covered, when I called Jeff at Torch Light I was told that my mechanic was over charging me. My expectation was that the car was in working order and it in fact was NOT. He stated that it was when I bought it. The car was driven home from there and perhaps an additional 100 miles. DO NOT expect him to stand behind his vehicles because he will not, Jeff's parting comment "Have a Nice Day".

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic Experience with them

Torch Light Motors were helpful because they continually put in the extra effort which really made a difference - without this I would not have bought the car from them. Scott ensured he understood my requirements and issues, and without ever putting pressure on me, found a way to solve all those that he could in the right time scale. Excellent, skillful service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent selection of cars

I love Torch Light Motors! The selection is beautiful, the cars are all in great condition, and the service is courteous and knowledgeable. Between me and my family, we've purchased two cars- and I 'd do it again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Impressed and pleased vith the wonderful deal

Bought my first Volvo from Torchlight Motors based on recommendation from friends. Scott, my sales consultant, was very thorough in presenting the options and allowing me to test drive various models. I didn't find exactly what I wanted on their lot, Scott searched incoming vehicles and found one on its way that exactly fit the bill. Scott got me the vehicle I wanted. I've been very impressed and pleased with Torch Light Motors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great business

Simply the best car buying experience I've ever had. Our sales person Ernesto was excellent, fair, honest and took the time and energy to listen to our buying needs. This dealership is 1st rate, from the top down good people and good business. If there was a 6 star option, I'd choose it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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