Reviews
Write a reviewJeff helped me lotta pictures of under the Hummer H3,
Jeff helped me lotta pictures of under the Hummer H3, shopping from Dallas, Texas, Amazing the Hummer was everything as he said, Thank Again Danny
Jeff helped me lotta pictures of under the Hummer H3,
Jeff helped me lotta pictures of under the Hummer H3, shopping from Dallas, Texas, Amazing the Hummer was everything as he said, Thank Again Danny
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Failed to respond to my inquiry.
Failed to respond to my inquiry. They had several cars I have have been interested in purchasing.
Failed to respond to my inquiry.
Failed to respond to my inquiry. They had several cars I have have been interested in purchasing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I was inquiring about the price of a vehicle I was
I was inquiring about the price of a vehicle I was interested in. They never replied to my question.
I was inquiring about the price of a vehicle I was
I was inquiring about the price of a vehicle I was interested in. They never replied to my question.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I asked questions about a truck online and all I would
I asked questions about a truck online and all I would get is call us
I asked questions about a truck online and all I would
I asked questions about a truck online and all I would get is call us
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Upon arrival there were two employees visible who didn't
Upon arrival there were two employees visible who didn't come out to greet me, or the other customer who showed around the same time. After walking around the lot we both converged on the office to talk to the employees about the vehicles we were interested in, both employees were in the back laughing about something and I called out to them and I was told they would be right out. So after standing outside for 15 minutes I decided to leave and so did the other customer, that's when one employee decided to come out to attend to me which was too late. I will never go back there again even if they were giving cars away for a dollar, and I advise everyone interested in a vehicle there to not go there either. And this isn't the first time I had a bad experience there.
Upon arrival there were two employees visible who didn't
Upon arrival there were two employees visible who didn't come out to greet me, or the other customer who showed around the same time. After walking around the lot we both converged on the office to talk to the employees about the vehicles we were interested in, both employees were in the back laughing about something and I called out to them and I was told they would be right out. So after standing outside for 15 minutes I decided to leave and so did the other customer, that's when one employee decided to come out to attend to me which was too late. I will never go back there again even if they were giving cars away for a dollar, and I advise everyone interested in a vehicle there to not go there either. And this isn't the first time I had a bad experience there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Well this is the 5th or 6th time I have have clicked the
Well this is the 5th or 6th time I have have clicked the car from Facebook ads. An same result each time. I get No response. Not auto has already sold,or hey we would like to sell you this auto. I do get lots of emails from cars though, pushing similar autos that are priced higher.
Well this is the 5th or 6th time I have have clicked the
Well this is the 5th or 6th time I have have clicked the car from Facebook ads. An same result each time. I get No response. Not auto has already sold,or hey we would like to sell you this auto. I do get lots of emails from cars though, pushing similar autos that are priced higher.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Editing of Negative Review
I am writing a second review after writing a negative first one. Krug Auto reached out to me and because of a breakdown in communication and a banking issue we had a messy situation. I spoke with Tim Krug and he was very helpful and resolved my issue. I wanted to post this update as I have been unable to delete or edit my original review. Thank you Krug Auto!!
Editing of Negative Review
I am writing a second review after writing a negative first one. Krug Auto reached out to me and because of a breakdown in communication and a banking issue we had a messy situation. I spoke with Tim Krug and he was very helpful and resolved my issue. I wanted to post this update as I have been unable to delete or edit my original review. Thank you Krug Auto!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Could have used a spare tire or even a wheel to mount a...
Could have used a spare tire or even a wheel to mount a tire , could have used the key to open the other three doors van runs fine and no rust and only 130,000 original miles on a mustang V6 motor, good heat
Could have used a spare tire or even a wheel to mount a...
Could have used a spare tire or even a wheel to mount a tire , could have used the key to open the other three doors van runs fine and no rust and only 130,000 original miles on a mustang V6 motor, good heat
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I bought a 2007 Honda fit lemon at Krug auto,
I recommend that no one ever buy a used car from Krug auto. They are nothing but a scam. The car I bought is nothing but a lemon. They lied to me about the car being in an accident, and it needs thousands to fix it. Please, don't buy from this place.
I bought a 2007 Honda fit lemon at Krug auto,
I recommend that no one ever buy a used car from Krug auto. They are nothing but a scam. The car I bought is nothing but a lemon. They lied to me about the car being in an accident, and it needs thousands to fix it. Please, don't buy from this place.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to get a deal on a used vehicle.
Nice folks to deal with, bought a clean used 2008 Chevy Avalanche with 120k for a fair price (Jeff was my salesman). Truck had some minor issues, a missing back up sensor, and a loose plastic panel on the tailgate. They fixed them both asap, and I bought the truck. A good deal all around, I would buy from them again. If you understand the used market, I'm sure you'll find a great deal there on a vehicle.
Great place to get a deal on a used vehicle.
Nice folks to deal with, bought a clean used 2008 Chevy Avalanche with 120k for a fair price (Jeff was my salesman). Truck had some minor issues, a missing back up sensor, and a loose plastic panel on the tailgate. They fixed them both asap, and I bought the truck. A good deal all around, I would buy from them again. If you understand the used market, I'm sure you'll find a great deal there on a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase