Krug Auto Sales

3.3 out of 5 3.3
Rectangle 48
Sales 9:00 AM - 8:00 PM

Krug Auto Sales Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2015

FAMILY OWNED AND OPERATED. For almost 30 years we look at thousands of cars and trucks to find some of the best cars for

...

the best prices. We try hard to make available proven winners that you can use and enjoy for many miles and years to come. UP TO 3 YEAR WARRANTY AVAILABLE ON MOST CARS. GOOD FAIR HONEST DEALING. WE BUY, SELL, AND TRADE. WE TRADE UP AND DOWN. IF YOU DON'T GET THE ANSWER YOU WANT I WILL COME TO SEE YOU PERSONALLY. Thank you for considering us for your next purchase. Tim Krug, Manager

"BUY! SELL! TRADE!"

Reviews

3.3 out of 5 3.3
20 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    May 27, 2020

    I recommend that no one ever buy a used car from Krug auto. They are nothing but a scam. The car I bought is nothing but a lemon. They lied to me about... the car being in an accident, and it needs thousands to fix it. Please, don't buy from this place.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    May 10, 2020

    Nice folks to deal with, bought a clean used 2008 Chevy Avalanche with 120k for a fair price (Jeff was my salesman). Truck had some minor issues, a missing... back up sensor, and a loose plastic panel on the tailgate. They fixed them both asap, and I bought the truck. A good deal all around, I would buy from them again. If you understand the used market, I'm sure you'll find a great deal there on a vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • November 23, 2016

    This place has been in business for 30 years and has a good local reputation for taking care of their customers that is hard to find. I have had several... friends purchase cars from this dealer and all of them had a good experience. Even when repairs were needed after the sale they were willing to work with the customer and usually meet them half way such as buying the parts if the customer did the labor or found someone else to do it. In one case they offered to buy the car back after the transmission went out in less than a thousand miles after purchase, we declined and rebuilt the transmission ourselves with a transmission kit they supplied. This dealer has a small facility that doesn't have the room for a lot of repairs which is why they focus on sales.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    September 16, 2019

    Call better business Bureau or Ohio State attorney generals office before buying a car at this place. In my opinion, they are dishonest and hide the real... condition of the car .

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    July 15, 2019

    The Krug family takes little pride in their small, claustrophobic, dingy Col. Glenn "sales office" and even less in the cars they sell. I asked them... to hold a car for a matter of hours and offered $250.00 in good faith money which was non-refundable. I knew this going into it, but I was giving Krug the benefit of the doubt. My mistake. They priced a 2011 Chevy Malibu in the 'good' to 'excellent' used car Kelly Blue Book range. The vehicle was neither good nor excellent. From the get-go, the battery was dead and the wipers were bad. Minor issues, yes, but steps which are inexpensive ones that show a car business cares about its cars and its customers. Yet Krug didn't take them even knowing I was coming out to look at the car. One look under the hood revealed more neglect. The battery connector and cables had significantly corroded. Then the test drive. The vehicle nearly stalled when rolling to a gentle stop (this happened repeatedly) and the front right tire shook and vibrated alarmingly when braking at high speeds. Honestly, I felt as if my daughter and I wouldn't even make it safely back to the dealership. When Daniel Krug was informed of the issues, he became visibly anxious. Earlier that day, he tried to offer me a warranty on the vehicle and I declined saying that I'd handle any issues that might crop up. Daniel now said that in essence the car was as-is but shouldn't have been a problem for me because I was willing to decline the warranty earlier that day meaning I should be willing to not only pay their asking price but also I should be willing to pay money on top of that to make the $7,000.00 priced car drivable and road safe. Excuse me, but if I'm going to pay that kind of money for a car it should be at the very least safe to drive. At that point, Daniel was in full cheap used car salesman mode and he wasn't even any good at it. I knew he was trying to sell me a lemon and I think he did too but he probably thought he had me locked in because of the $250.00. He thought wrong. As I began to ask about the deposit the words had barely left my mouth and he anxiously reminded me that it was non refundable. It was then I thanked him for his time, shook his hand, and returned the Malibu key. The kicker is, the reason I'm looking for a new car is because mine was totaled in an accident 3 days prior (A fact Daniel was aware of.). So not only am I missing work, not only does my wife need medical attention, but now I'm short $250.00 because a money hungry sleaze bag tried and failed to sell me a Krappy Krug Kar. Still, I dodged a bullet so I think losing $250.00 was worth it.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    8 people out of 9 found this review helpful. Did you?
  • 5.0 out of 5
    March 17, 2019

    My husband and I spent all day going to other dealers and couldn't find anyone willing to work with us. Jeff was our salesman and he was wonderful and... patient while we test drove many vehicles. When we finally found the one, Ann took great care of us getting all of the paperwork done. The prices were far less than any of the other lots we had been to, and the inventory and quality of vehicles were great! Definitely recommend! and will be back the next time we are in need of another vehicle.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 1, 2018

    Was looking for a gas saver and around $3000. They had several to choose from and I got a car that’s been great for the last year!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 20, 2018

    Have bought several cars here and every time it’s been a great experience. I won’t shop anywhere else. They have lots of cars and an on site mechanic.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 20, 2018

    Bought my first car from here about 8 months ago and its been great. Though its a cheap beater, its been reliable, and has not let me down! They even... helped repair the brakes last month for a very reasonable price! Highly recommend.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    August 16, 2018

    i was looking for a decent used car for my daughter. they had several in my price range. we were able to get repairs agreed on and completed before delivery.... great bunch to work with

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
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