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Bob Mills Mitsubishi

(98 reviews)
Visit Bob Mills Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 9:00am–5:00pm
Tuesday 9:00am–8:00pm 9:00am–5:00pm
Wednesday 9:00am–8:00pm 9:00am–5:00pm
Thursday 9:00am–8:00pm 9:00am–5:00pm
Friday 9:00am–8:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm 9:00am–5:00pm
Sunday Closed Closed

Reviews

(98 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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10/10 Recommend!

Very friendly people! Best car buying experience I've had! I walked out with a brand new 2022 Outlander, exactly what I wanted and I couldn't be happier! They gave me a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Susanm, thank you so much for your positive comments about Bob Mills Mitsubishi!

Humiliated Veteran

Humiliated and embarrassed was told I had the car took it home then got a call to return it because I did not have three deposits. I had letters from the VA and SSA which are golden and those deposits never stop.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Becky, We are very sorry that you feel this way. Stipulations from the lenders are out of our control and isn't a decision that we are able to make. The bank you are getting the loan through determines whether they will accept just the letters or not. We take your feedback very seriously and we will pass this along to our team. If you have any further questions please call us at 910-346-3776. Thank you.

Amazing experience at Bob Mills Mitsubishi!

Andre and Carter were awesome to work with. Very professional and would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

HAPPY CUSTOMER

Everyone at this Dealership presents themselves as professionals. Had been shopping multiple dealerships for a New Car and this Dealership outshines and out performed them all. Will definitely be buying another car from them in the near future for our son.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Service of my 2017 Outlander Sport

This place is awesome you call to set up your appointment for service and they get you in as soon as you are ready. Can't do it during the week they have Saturday hours! Everyone is so kind and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Shopping for a car

Just want to say Shay was a huge help answered all my question. Very polite and easy to talk to. Had a great experience for sure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Patricia, thank you so much for your positive comments about Bob Mills Mitsubishi!

Shay was helpful answering my questions

Shay was helpful answering my questions very professional and courtious. took time to listen and very understanding of my needs . i would highly reccomend them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Dawn, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Mills Mitsubishi!

Bob mills Mitsubishi

Extremely helpful, and satisfied with everyone?s help, especially Roberto

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kayleb Tanquary, we are very happy to have provided you with such a positive experience!

Extremely satisfied

My experience with Bob Mills Mitsubishi. Was fast and easy. They catered to my needs and made sure I understood every step of the process. Everyone is friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Andre Hill, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Mills Mitsubishi!

JADE and CAMERON are AWESOME

Over all I had a wonderful experienced. Started by Jade giving me a call. I told her my situations and she gave me the pushed, she was being positive. She believe she can help us on getting me a car today. When I got there we spoke with Cameron the sales representative. He tried all his best to get me approved. He was a professional and he answered all of my questions. I was able to get a Brand New Car because he worked really hard on this deal.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jas18wifey, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Mills Mitsubishi!