Reviews
Anthony is the best service technician.
Anthony is the best service technician.You have out there i recommend everyone who goes to this place.Take their car to anthony
Anthony is the best service technician.
Anthony is the best service technician.You have out there i recommend everyone who goes to this place.Take their car to anthony
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
The service advisors are efficient and friendly.
The service advisors are efficient and friendly. The waiting area is comfortable. They usually have my car ready in a reasonable time.
The service advisors are efficient and friendly.
The service advisors are efficient and friendly. The waiting area is comfortable. They usually have my car ready in a reasonable time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sandy, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
Malachi is an excellent service advisor.
Malachi is an excellent service advisor. He is clear, knowledgeable, and patient. He explained everything thoroughly, making the process easy to understand and stress-free. Highly recommended for outstanding customer care.
Malachi is an excellent service advisor.
Malachi is an excellent service advisor. He is clear, knowledgeable, and patient. He explained everything thoroughly, making the process easy to understand and stress-free. Highly recommended for outstanding customer care.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Anthony Butler and his management team are fantastic.
Anthony Butler and his management team are fantastic. Took care of all of my concerns. I recommend using Audi Grapevine for all of your Audi needs.
Anthony Butler and his management team are fantastic.
Anthony Butler and his management team are fantastic. Took care of all of my concerns. I recommend using Audi Grapevine for all of your Audi needs.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Alex, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. Thank you, and have a fantastic day!
Get the job done quickly without hassle and communicate
Get the job done quickly without hassle and communicate well. Car wash is a nice touch.
Get the job done quickly without hassle and communicate
Get the job done quickly without hassle and communicate well. Car wash is a nice touch.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
After discussions and negotiations online, everyone at
After discussions and negotiations online, everyone at the dealership was very welcoming on my arrival and attentive to my needs getting me in the car that I was looking for. Sal was a great help getting everything to work out!
After discussions and negotiations online, everyone at
After discussions and negotiations online, everyone at the dealership was very welcoming on my arrival and attentive to my needs getting me in the car that I was looking for. Sal was a great help getting everything to work out!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Dan, thanks for your praise and kind comments about Sal. We are always more than happy to assist you if anything else comes up. Take care!
Service department was easy to get appointment, friendly,
Service department was easy to get appointment, friendly, responsive, fulfilled all my requests and answered my questions. They kept me well informed on the timing and service needed. Keith, my service manager was knowledgeable, helpful and timely in his communication.
Service department was easy to get appointment, friendly,
Service department was easy to get appointment, friendly, responsive, fulfilled all my requests and answered my questions. They kept me well informed on the timing and service needed. Keith, my service manager was knowledgeable, helpful and timely in his communication.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service and very friendly staff .
Great service and very friendly staff .I would definitely come back here for service or repairs. It was very clean and easy to get in and out quickly. Very thorough.
Great service and very friendly staff .
Great service and very friendly staff .I would definitely come back here for service or repairs. It was very clean and easy to get in and out quickly. Very thorough.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Amy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Got me in and out with alacrity.
Got me in and out with alacrity.Waiting area relaxing and coffee good.Thank you.
Got me in and out with alacrity.
Got me in and out with alacrity.Waiting area relaxing and coffee good.Thank you.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!
Worked with Service Agent Ethan.
Worked with Service Agent Ethan. He is always courteous and every helpful. Love the experience overall. Fast and helpful resolving all issues timely. Will recommend them to anyone.
Worked with Service Agent Ethan.
Worked with Service Agent Ethan. He is always courteous and every helpful. Love the experience overall. Fast and helpful resolving all issues timely. Will recommend them to anyone.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. Feel free to reach out to us if you need anything. Have a wonderful day.