Reviews
Nothing against the Service Staff, but so happy to have
Nothing against the Service Staff, but so happy to have Renee back on board! He was once again: extremely professional, Courteous and totally engaged in my car being repaired right! I don?t know how he?s compensated, however he deserves every penny earned,PLUS! I have assessed that he is engine that makes that train go, my opinion!
Nothing against the Service Staff, but so happy to have
Nothing against the Service Staff, but so happy to have Renee back on board! He was once again: extremely professional, Courteous and totally engaged in my car being repaired right! I don?t know how he?s compensated, however he deserves every penny earned,PLUS! I have assessed that he is engine that makes that train go, my opinion!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Audi Grapevine helped me to find a replacement vehicle
Audi Grapevine helped me to find a replacement vehicle for my existing vehicle and me generous trade in terms. I was able drive away with my new vehicle.
Audi Grapevine helped me to find a replacement vehicle
Audi Grapevine helped me to find a replacement vehicle for my existing vehicle and me generous trade in terms. I was able drive away with my new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Peter, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Great service, I was kept updated the whole time.
Great service, I was kept updated the whole time. Car was also washed without having to ask
Great service, I was kept updated the whole time.
Great service, I was kept updated the whole time. Car was also washed without having to ask
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Grapevine. Feel free to reach out to us if you need anything. Have a wonderful day.
Excellent Team, very professional no surprises.
Excellent Team, very professional no surprises. The car was services as discussed. Thank you for a great experience.
Excellent Team, very professional no surprises.
Excellent Team, very professional no surprises. The car was services as discussed. Thank you for a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
The service department has always been reliable,
The service department has always been reliable, professional and has any work done on time as promised.
The service department has always been reliable,
The service department has always been reliable, professional and has any work done on time as promised.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Larry always goes above and beyond with servicing my
Larry always goes above and beyond with servicing my vehicle! Great experience overall! I can always count on him to answer all my questions thoroughly.
Larry always goes above and beyond with servicing my
Larry always goes above and beyond with servicing my vehicle! Great experience overall! I can always count on him to answer all my questions thoroughly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sarah, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. If you have any further questions, please don't hesitate to reach out!
This is the only place I get my cars maintained and
This is the only place I get my cars maintained and fixed. They are fast, detail oriented and have great customer service.
This is the only place I get my cars maintained and
This is the only place I get my cars maintained and fixed. They are fast, detail oriented and have great customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Sohne, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great sales and service experience.
Great sales and service experience. They helped resolve all issues in a timely, efficient manner
Great sales and service experience.
Great sales and service experience. They helped resolve all issues in a timely, efficient manner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Ethan from service was great!
Ethan from service was great! I appreciate all his help very much! Have had great service every time I go and look forward to working with them in the future
Ethan from service was great!
Ethan from service was great! I appreciate all his help very much! Have had great service every time I go and look forward to working with them in the future
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mikaela, thank you for your kind review; we are happy to pass along your comments to Ethan here at Audi Grapevine! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Friendly advisor, sent a video of needed repairs, nice
Friendly advisor, sent a video of needed repairs, nice and clean dealership. Performed the 50,000 mile maintenance and servicing of my 2017 Audi Q7.
Friendly advisor, sent a video of needed repairs, nice
Friendly advisor, sent a video of needed repairs, nice and clean dealership. Performed the 50,000 mile maintenance and servicing of my 2017 Audi Q7.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Lisa, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!