Reviews
Very friendly people and customer support is always
Very friendly people and customer support is always great. They are quick to check you in and get you out as soon as possible.
Very friendly people and customer support is always
Very friendly people and customer support is always great. They are quick to check you in and get you out as soon as possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Keith is always an excellent service advisor, and the
Keith is always an excellent service advisor, and the representatives are always friendly and facility is very clean and upkept, always taken care of and car runs great every time they take care of it.
Keith is always an excellent service advisor, and the
Keith is always an excellent service advisor, and the representatives are always friendly and facility is very clean and upkept, always taken care of and car runs great every time they take care of it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chris, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Grapevine! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We were visiting from Seguin and our new Hybrid needed
We were visiting from Seguin and our new Hybrid needed charging and tire repair (screw puncture). Anthony, Max and Larry were most gracious, efficient and generous with their assistance! Great affirmation despite unforeseen circumstances that all Audi dealerships hire nothing but the best and most conscientious employees! I will drive nothing but Audis the rest of my life! Thank you, thank you, thank you!
We were visiting from Seguin and our new Hybrid needed
We were visiting from Seguin and our new Hybrid needed charging and tire repair (screw puncture). Anthony, Max and Larry were most gracious, efficient and generous with their assistance! Great affirmation despite unforeseen circumstances that all Audi dealerships hire nothing but the best and most conscientious employees! I will drive nothing but Audis the rest of my life! Thank you, thank you, thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Laura, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Grapevine! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Audi Grapevine always performs to the highest standards
Audi Grapevine always performs to the highest standards and demonstrates a concern for their customers. Whether I need a major repair, minor repair or scheduled service, Audi Grapevine has the right employees who make sure everything accomplished efficiently and correctly.
Audi Grapevine always performs to the highest standards
Audi Grapevine always performs to the highest standards and demonstrates a concern for their customers. Whether I need a major repair, minor repair or scheduled service, Audi Grapevine has the right employees who make sure everything accomplished efficiently and correctly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Arthur, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Audi Grapevine always performs to the highest standards
Audi Grapevine always performs to the highest standards and demonstrates a concern for their customers. Whether I need a major repair, minor repair or scheduled service, Audi Grapevine has the right employees who make sure everything accomplished efficiently and correctly.
Audi Grapevine always performs to the highest standards
Audi Grapevine always performs to the highest standards and demonstrates a concern for their customers. Whether I need a major repair, minor repair or scheduled service, Audi Grapevine has the right employees who make sure everything accomplished efficiently and correctly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave a review for us at Audi Grapevine. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Everything went very smoothly.
Everything went very smoothly. My service adviser, Keith, did an excellent job keeping me informed. I really appreciated all his work and the efforts of the mechanics and parts people!
Everything went very smoothly.
Everything went very smoothly. My service adviser, Keith, did an excellent job keeping me informed. I really appreciated all his work and the efforts of the mechanics and parts people!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Grapevine. If you have any further questions, please don't hesitate to reach out!
Very happy to recommend Audi of Grapevine. Had much work done on the Q5. Everything was very good and very satisfactory, happy to recommend them!
Great service, responsive staff and great atmosphere.
Great service, responsive staff and great atmosphere. I would definitely recommend to a colleague or family member
Great service, responsive staff and great atmosphere.
Great service, responsive staff and great atmosphere. I would definitely recommend to a colleague or family member
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We’re so glad to hear you enjoyed the service, our responsive team, and the atmosphere here at Audi Grapevine. Your recommendation means a lot to us, and we look forward to assisting you—and anyone you send our way—again in the future!
Fast and friendly, asked if I wanted my car washed
Fast and friendly, asked if I wanted my car washed unsolicited, and they washed it nicely for me. Past servicing have been a breeze. I appreciate their efforts.
Fast and friendly, asked if I wanted my car washed
Fast and friendly, asked if I wanted my car washed unsolicited, and they washed it nicely for me. Past servicing have been a breeze. I appreciate their efforts.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Walt, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Anthony was great, and service was prompt.
Anthony was great, and service was prompt. I got a ride to and from work , even to my house with no issue. Service was great
Anthony was great, and service was prompt.
Anthony was great, and service was prompt. I got a ride to and from work , even to my house with no issue. Service was great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Andrew, thanks for your praise and kind comments about Anthony. Please don't hesitate to reach out if there's anything additional we can do for you.
Service advisor Michael Pham is very professional and
Service advisor Michael Pham is very professional and very kind. I well always service my car here at Audi grapevine. Nice and clean dealership and people working there very friendly.
Service advisor Michael Pham is very professional and
Service advisor Michael Pham is very professional and very kind. I well always service my car here at Audi grapevine. Nice and clean dealership and people working there very friendly.
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kevin, we're happy you found Michael to be so supportive during your experience here at Audi Grapevine. We hope to see you soon!