Reviews
Great sales and service experience.
Great sales and service experience. They helped resolve all issues in a timely, efficient manner
Great sales and service experience.
Great sales and service experience. They helped resolve all issues in a timely, efficient manner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ethan from service was great!
Ethan from service was great! I appreciate all his help very much! Have had great service every time I go and look forward to working with them in the future
Ethan from service was great!
Ethan from service was great! I appreciate all his help very much! Have had great service every time I go and look forward to working with them in the future
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Friendly advisor, sent a video of needed repairs, nice
Friendly advisor, sent a video of needed repairs, nice and clean dealership. Performed the 50,000 mile maintenance and servicing of my 2017 Audi Q7.
Friendly advisor, sent a video of needed repairs, nice
Friendly advisor, sent a video of needed repairs, nice and clean dealership. Performed the 50,000 mile maintenance and servicing of my 2017 Audi Q7.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Lisa, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I purchased a Q5 and Robert Jean made process seamless ,
I purchased a Q5 and Robert Jean made process seamless , no drama & fun!!! 5 star ⭐️ for being kind , cool and patient. Also, finance manager had nice experience with Dax.. He wasn’t too pushy or over the top w/warranties , but explained what was important and made it make sense.
I purchased a Q5 and Robert Jean made process seamless ,
I purchased a Q5 and Robert Jean made process seamless , no drama & fun!!! 5 star ⭐️ for being kind , cool and patient. Also, finance manager had nice experience with Dax.. He wasn’t too pushy or over the top w/warranties , but explained what was important and made it make sense.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a wonderful experience getting my car serviced
I had a wonderful experience getting my car serviced here. Rene was my service rep & he did a fantastic job. Very clear & honest. I felt very confident & taken care of.
I had a wonderful experience getting my car serviced
I had a wonderful experience getting my car serviced here. Rene was my service rep & he did a fantastic job. Very clear & honest. I felt very confident & taken care of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mika, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
I had a wonderful experience getting my car serviced
I had a wonderful experience getting my car serviced here. Rene was my service rep & he did a fantastic job. Very clear & honest. I felt very confident & taken care of.
I had a wonderful experience getting my car serviced
I had a wonderful experience getting my car serviced here. Rene was my service rep & he did a fantastic job. Very clear & honest. I felt very confident & taken care of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to Rene at Audi Grapevine! Please let us know if there is anything else we can do for you; we are more than happy to help!
I've been to Audi Grapevine for several years.
I've been to Audi Grapevine for several years. Keith is great to work with at Audi Grapevine's Service Department. The videos and pictures supporting the diagnosis are very helpful and communication is clear and quick.
I've been to Audi Grapevine for several years.
I've been to Audi Grapevine for several years. Keith is great to work with at Audi Grapevine's Service Department. The videos and pictures supporting the diagnosis are very helpful and communication is clear and quick.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Seth, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Grapevine! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ethan was great to deal with.
Ethan was great to deal with. Made it super easy. Definitely going here to get my car serviced every time. Excellent service. Even got my car washed
Ethan was great to deal with.
Ethan was great to deal with. Made it super easy. Definitely going here to get my car serviced every time. Excellent service. Even got my car washed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Repeat Audi Grapevine purchaser and will buy my next cat
Repeat Audi Grapevine purchaser and will buy my next cat from them. Great experience. Great service. People are the best to make it all happen.
Repeat Audi Grapevine purchaser and will buy my next cat
Repeat Audi Grapevine purchaser and will buy my next cat from them. Great experience. Great service. People are the best to make it all happen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Berry, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I appreciate the personal approach Audi of Grapevine show
I appreciate the personal approach Audi of Grapevine show their customers. I went to drop off my car for service but despite my appointment not being listed, the serviceman accepted my request without hesitation.
I appreciate the personal approach Audi of Grapevine show
I appreciate the personal approach Audi of Grapevine show their customers. I went to drop off my car for service but despite my appointment not being listed, the serviceman accepted my request without hesitation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Glenda, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!