Reviews
I was able to get a same day appt for my car service. Took about 1.5 hours for the service. Opted to not do the free car wash so I could be done in under 2 hours.
I was able to get a same day appt for my car service. Took about 1.5 hours for the service. Opted to not do the free car wash so I could be done in under 2 hours.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Fathima, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The customer service is excellent. The environment is welcoming and friendly along with the staff.
The customer service is excellent. The environment is welcoming and friendly along with the staff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Andrew, helped me out for the entire repair process. He talked with the extended warranty company and got everything approved and repairs done in a very timely manner.
Andrew, helped me out for the entire repair process. He talked with the extended warranty company and got everything approved and repairs done in a very timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Stephen, we're happy you found Andrew to be so supportive during your experience here at Audi Grapevine. Feel free to reach out to us if you need anything. Have a wonderful day.
I had a wonderful experience and I am so thankful for everyone who helped me purchase my vehicle. It wasn't stressful at all and they took their time to make sure I was taken care of.
I had a wonderful experience and I am so thankful for everyone who helped me purchase my vehicle. It wasn't stressful at all and they took their time to make sure I was taken care of.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Yvette, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bill Doud was the service representative and did an outstanding job keeping me informed while I waited at the dealership for the work to be completed. Bill then explained what was done and the charges. My car was returned washed and ready to go. Great work done by all. Thanks
Bill Doud was the service representative and did an outstanding job keeping me informed while I waited at the dealership for the work to be completed. Bill then explained what was done and the charges. My car was returned washed and ready to go. Great work done by all. Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Theodore, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. We are always more than happy to assist you if anything else comes up. Take care!
Everything is good nothing to change. Andrew is helpful through out the process And it was smooth Clean service everyone are helpful Thanks and t
Everything is good nothing to change. Andrew is helpful through out the process And it was smooth Clean service everyone are helpful Thanks and t
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Bhargav, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Never been to an Audi dealership before and this place rolls the red carpet out for you. The car was ready for the test drive when I got there, no waiting for it to be driven around. The salesmen were very easy to work with and talk to. Very smooth and quick process buying my Audi. I plan on come back to this dealer anytime I?m in the market for a car.
Never been to an Audi dealership before and this place rolls the red carpet out for you. The car was ready for the test drive when I got there, no waiting for it to be driven around. The salesmen were very easy to work with and talk to. Very smooth and quick process buying my Audi. I plan on come back to this dealer anytime I?m in the market for a car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Samuel, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. Please don't hesitate to reach out if there's anything additional we can do for you.
Great sales team. Great service department. Had several choices when I bought my car. Made the right one.
Great sales team. Great service department. Had several choices when I bought my car. Made the right one.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
⭐⭐⭐⭐⭐ I had an excellent experience with the service department at Audi Grapevine. The customer service was outstanding from start to finish, and the team did a great job with the alignment on my Q8 S. Everything was handled professionally, efficiently, and with great attention to detail. I really appreciate the communication, professionalism, and quality of service. It’s refreshing to have a dealership that takes pride in taking care of its customers and their vehicles. Thank you to Andrew and his team at Audi Grapevine!
⭐⭐⭐⭐⭐ I had an excellent experience with the service department at Audi Grapevine. The customer service was outstanding from start to finish, and the team did a great job with the alignment on my Q8 S. Everything was handled professionally, efficiently, and with great attention to detail. I really appreciate the communication, professionalism, and quality of service. It’s refreshing to have a dealership that takes pride in taking care of its customers and their vehicles. Thank you to Andrew and his team at Audi Grapevine!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Eacaud, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Grapevine. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Rene was extremely helpful and communicative in getting my Q8 repaired. All repairs were completed quickly, and every member of the staff were professional and courteous. Thanks again Audi Grapevine!
Rene was extremely helpful and communicative in getting my Q8 repaired. All repairs were completed quickly, and every member of the staff were professional and courteous. Thanks again Audi Grapevine!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sean, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. Please don't hesitate to reach out if there's anything additional we can do for you.