Audi Grapevine

I had a lingering problem with my q7 brought it to the dealership Anthony my service advisor went out of his way to figure out the problem and get it fixed it thank you Anthony

We had such a wonderful experience at Audi Grapevine! We came in looking for a car for our son, and Aspen made the entire car-buying process incredibly pleasant and seamless from beginning to end! What we appreciated most about Aspen was that we never once felt pressured or rushed. She was respectful and gave us the space and time we needed to look at the vehicle, talk things through as a family, and feel comfortable with our decision. At the same time, she was always available to answer our questions and was incredibly polite, professional, knowledgeable, and helpful throughout the entire process. She clearly explained everything we needed to know and made the purchasing process so easy and efficient. We ultimately purchased a 2020 Nissan Kicks for our son, and we couldn’t be happier with how everything went. We also had the pleasure of meeting Pedro, the General Manager, who came over to personally speak with us. He was absolutely wonderful - so warm, welcoming, and genuinely kind. That personal touch really stood out to us and made us feel valued as customers. Buying a car can sometimes be stressful, especially when you’re making such an important purchase for your child, but our experience at Audi Grapevine was the complete opposite. From Aspen’s professionalism and no-pressure approach to Pedro making us feel so welcome, we left feeling really good about both our purchase and the dealership we purchased it from. Thank you, Aspen, Pedro, and the Audi Grapevine team for taking such great care of us. We truly appreciate the experience and would absolutely recommend Audi Grapevine to anyone looking for a dealership that treats its customers with kindness, respect, and professionalism!

I worked with a sales person named Aspen and she took fabulous care of us! The whole Dealership was very kind and even Pedro brought us a slice of banana bread. And ANTHONY made sure that we had our Cross bars and WeatherTech before we left a lot.

Best customer service of any auto dealership I’ve ever worked with! P entire team is 5 stars!

Luis, thank you very much for your service. You are simply amazing! Thank you for your service and the great deal. Highly recommended to reach out to Luis from Audi of Grape Vine

I want to thank Larry my advisor and Adalte my mechanic for taking such good care of my and my 2006 A-4 Cabriolet . ?? My car has been taken care of since 2008 at this dealership. Looks like I need to give ya?ll 5 Stars!??

Call in first thing on Wednesday morning to get on the schedule and had new tires installed later that day.

Exceptional service manager Rene Laurel! Great facility, provided loaner car. All around great experience! Highly recommended for service and new car purchase. Conveniently located and easy access.

I had a 2 hour appointment for oil change, tire rotation, and inspection. I stayed at the dealership the entire time. After 3 hours I finally checked on my vehicle and the status. Until then, no updates or communication.

Larry was wonderful, he took excellent care of me and he was hilarious I will definitely be a forever customer! The facility had so many different snacks and beverages I felt very comfortable.