Reviews
Audi grapevine is always so kind and helpful to work
Audi grapevine is always so kind and helpful to work with. I appreciate everything y'all do!
Audi grapevine is always so kind and helpful to work
Audi grapevine is always so kind and helpful to work with. I appreciate everything y'all do!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brought my Audi in for service today and had great
Brought my Audi in for service today and had great service and communication. I also had prompt response and scheduling from their service team.
Brought my Audi in for service today and had great
Brought my Audi in for service today and had great service and communication. I also had prompt response and scheduling from their service team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
It was my 30k service for audi q7 and asked to rotate and
It was my 30k service for audi q7 and asked to rotate and balance the tire. It seems 2 tire vales left loose which caused tire loosing pressure quickly and initially I did not knew the cause of loosing tire pressure. I thought its an flat tire but upon visiting walmart I got to know its valve did not tight. I had to pay extra to get the issue fixed.
It was my 30k service for audi q7 and asked to rotate and
It was my 30k service for audi q7 and asked to rotate and balance the tire. It seems 2 tire vales left loose which caused tire loosing pressure quickly and initially I did not knew the cause of loosing tire pressure. I thought its an flat tire but upon visiting walmart I got to know its valve did not tight. I had to pay extra to get the issue fixed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Customer Service was service with a smile.
Customer Service was service with a smile. Explained what was the problem with the radio and took a picture to explain to the technician.All turned out well
Customer Service was service with a smile.
Customer Service was service with a smile. Explained what was the problem with the radio and took a picture to explain to the technician.All turned out well
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello William, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Great experience and was able to get my car very soon and
Great experience and was able to get my car very soon and saleswoman was very helpful. Also, got very notification and updates of my car through text messages
Great experience and was able to get my car very soon and
Great experience and was able to get my car very soon and saleswoman was very helpful. Also, got very notification and updates of my car through text messages
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Joseph, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
They made several email followups regarding my interest
They made several email followups regarding my interest in their car but were never pushy. It was a nice experience.
They made several email followups regarding my interest
They made several email followups regarding my interest in their car but were never pushy. It was a nice experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi John, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
This team has always gave great service very professional
This team has always gave great service very professional in their work. Totally recommend Grapvine Audi!
This team has always gave great service very professional
This team has always gave great service very professional in their work. Totally recommend Grapvine Audi!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Grapevine. Please don't hesitate to reach out if there's anything additional we can do for you.
Knowledgeable staff, clean lobby, very thorough with the
Knowledgeable staff, clean lobby, very thorough with the inspection preformed. While I waited I had some Tea and snacks. Will recommend.
Knowledgeable staff, clean lobby, very thorough with the
Knowledgeable staff, clean lobby, very thorough with the inspection preformed. While I waited I had some Tea and snacks. Will recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My service advisor got me right in and even found a
My service advisor got me right in and even found a recall that needed to be addressed.
My service advisor got me right in and even found a
My service advisor got me right in and even found a recall that needed to be addressed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Anthony was so pleasant and helpful with my service today
Anthony was so pleasant and helpful with my service today Great customer service skills.. thank you Anthony for always helping me out
Anthony was so pleasant and helpful with my service today
Anthony was so pleasant and helpful with my service today Great customer service skills.. thank you Anthony for always helping me out
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!