Reviews
Great customer service. I was greeted by a service person when I arrived. The environment was great as I waited for my vehicle to be serviced.
Great customer service. I was greeted by a service person when I arrived. The environment was great as I waited for my vehicle to be serviced.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best experience I’ve had with a dealership. Robert is a true professional and was very straight forward. He priced a few different options for us and was upfront with discounts and rebates. We decided on a S5 and picked up next day and was only there for an hour. Highly recommend Audi Grapevine. Thank you Robert, Pita and Sean!
Best experience I’ve had with a dealership. Robert is a true professional and was very straight forward. He priced a few different options for us and was upfront with discounts and rebates. We decided on a S5 and picked up next day and was only there for an hour. Highly recommend Audi Grapevine. Thank you Robert, Pita and Sean!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Really easy to schedule and very helpful staff, their waiting area is great with snacks and coffee. If i need repairs in the future i will return to this dealership
Really easy to schedule and very helpful staff, their waiting area is great with snacks and coffee. If i need repairs in the future i will return to this dealership
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Humberto, thank you for taking the time to leave a review for us at Audi Grapevine. We're happy we could meet your expectations! Until the next time we meet, take care!
Always great service, friendly, very professional, knowledgeable, and treats each customer as if they are the only customer
Always great service, friendly, very professional, knowledgeable, and treats each customer as if they are the only customer
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
As customary, everything went smoothly and perfectly. From the moment I drove into that facility, the attention from the Audi Grapevine team and was courteous, professional and thorough.
As customary, everything went smoothly and perfectly. From the moment I drove into that facility, the attention from the Audi Grapevine team and was courteous, professional and thorough.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kenneth, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Grapevine! If you have any further questions, please don't hesitate to reach out!
Larry has been great handling service for both my wife and my Audi Q5’s
Larry has been great handling service for both my wife and my Audi Q5’s
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jeff, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. If you have any further questions, please don't hesitate to reach out!
Quick, easy, and white glove treatment. Everyone is professional and friendly. The work was done correctly and quickly. Would recommend the dealer and service department strongly.
Quick, easy, and white glove treatment. Everyone is professional and friendly. The work was done correctly and quickly. Would recommend the dealer and service department strongly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
My service tech Seth Pierce was supper nice and professional. He was able to determine why my Air conditioner was not working. My wait for service was quick and the wait room was comfortable
My service tech Seth Pierce was supper nice and professional. He was able to determine why my Air conditioner was not working. My wait for service was quick and the wait room was comfortable
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Renata, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Grapevine. If you have any further questions, please give us a call. We're always happy to help!
This is the 4th Audi I bought from this dealership and will never consider anywhere else. Everyone there has been a true joy to work with.
This is the 4th Audi I bought from this dealership and will never consider anywhere else. Everyone there has been a true joy to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Paula, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
This time, he had to deal with a major and expensive repair; I hope it isn't a regular occurrence, I already feel calmer and more confident
This time, he had to deal with a major and expensive repair; I hope it isn't a regular occurrence, I already feel calmer and more confident
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jose, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!