Reviews
The service department has always been reliable,
The service department has always been reliable, professional and has any work done on time as promised.
The service department has always been reliable,
The service department has always been reliable, professional and has any work done on time as promised.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Larry always goes above and beyond with servicing my
Larry always goes above and beyond with servicing my vehicle! Great experience overall! I can always count on him to answer all my questions thoroughly.
Larry always goes above and beyond with servicing my
Larry always goes above and beyond with servicing my vehicle! Great experience overall! I can always count on him to answer all my questions thoroughly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sarah, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. If you have any further questions, please don't hesitate to reach out!
This is the only place I get my cars maintained and
This is the only place I get my cars maintained and fixed. They are fast, detail oriented and have great customer service.
This is the only place I get my cars maintained and
This is the only place I get my cars maintained and fixed. They are fast, detail oriented and have great customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Sohne, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ethan from service was great!
Ethan from service was great! I appreciate all his help very much! Have had great service every time I go and look forward to working with them in the future
Ethan from service was great!
Ethan from service was great! I appreciate all his help very much! Have had great service every time I go and look forward to working with them in the future
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mikaela, thank you for your kind review; we are happy to pass along your comments to Ethan here at Audi Grapevine! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great sales and service experience.
Great sales and service experience. They helped resolve all issues in a timely, efficient manner
Great sales and service experience.
Great sales and service experience. They helped resolve all issues in a timely, efficient manner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
I purchased a Q5 and Robert Jean made process seamless ,
I purchased a Q5 and Robert Jean made process seamless , no drama & fun!!! 5 star ⭐️ for being kind , cool and patient. Also, finance manager had nice experience with Dax.. He wasn’t too pushy or over the top w/warranties , but explained what was important and made it make sense.
I purchased a Q5 and Robert Jean made process seamless ,
I purchased a Q5 and Robert Jean made process seamless , no drama & fun!!! 5 star ⭐️ for being kind , cool and patient. Also, finance manager had nice experience with Dax.. He wasn’t too pushy or over the top w/warranties , but explained what was important and made it make sense.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Friendly advisor, sent a video of needed repairs, nice
Friendly advisor, sent a video of needed repairs, nice and clean dealership. Performed the 50,000 mile maintenance and servicing of my 2017 Audi Q7.
Friendly advisor, sent a video of needed repairs, nice
Friendly advisor, sent a video of needed repairs, nice and clean dealership. Performed the 50,000 mile maintenance and servicing of my 2017 Audi Q7.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Lisa, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I had a wonderful experience getting my car serviced
I had a wonderful experience getting my car serviced here. Rene was my service rep & he did a fantastic job. Very clear & honest. I felt very confident & taken care of.
I had a wonderful experience getting my car serviced
I had a wonderful experience getting my car serviced here. Rene was my service rep & he did a fantastic job. Very clear & honest. I felt very confident & taken care of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mika, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
I've been to Audi Grapevine for several years.
I've been to Audi Grapevine for several years. Keith is great to work with at Audi Grapevine's Service Department. The videos and pictures supporting the diagnosis are very helpful and communication is clear and quick.
I've been to Audi Grapevine for several years.
I've been to Audi Grapevine for several years. Keith is great to work with at Audi Grapevine's Service Department. The videos and pictures supporting the diagnosis are very helpful and communication is clear and quick.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Seth, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Grapevine! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ethan was great to deal with.
Ethan was great to deal with. Made it super easy. Definitely going here to get my car serviced every time. Excellent service. Even got my car washed
Ethan was great to deal with.
Ethan was great to deal with. Made it super easy. Definitely going here to get my car serviced every time. Excellent service. Even got my car washed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!