Reviews
My service representative went above and beyond to get my new tires installed and balanced. I had a very busy schedule with family and he made sure I could get out of the dealership in time to make my son’s birthday party. Thank you very much for delivering excellent service.
My service representative went above and beyond to get my new tires installed and balanced. I had a very busy schedule with family and he made sure I could get out of the dealership in time to make my son’s birthday party. Thank you very much for delivering excellent service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My check engine light came on with low coolant error. After restarting the error never reappeared. Thankfully I went straight to dealership to learn my water pump was cracked. There were no loaners for this 7 hour job that turned into a 1.5 day job. Graciously, my service advisor worked to get my car delivered to my office. Service is always slow.
My check engine light came on with low coolant error. After restarting the error never reappeared. Thankfully I went straight to dealership to learn my water pump was cracked. There were no loaners for this 7 hour job that turned into a 1.5 day job. Graciously, my service advisor worked to get my car delivered to my office. Service is always slow.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Had a great, easy, convenient experience with Audi Grapevine. Both Rene' and Larry (Service Advisors) I've worked with are great!! They've taken excellenct care of me.
Had a great, easy, convenient experience with Audi Grapevine. Both Rene' and Larry (Service Advisors) I've worked with are great!! They've taken excellenct care of me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
The folks over at Audi Grapevine were phenomenal throughout the whole process. Couldn’t have gone smoother. I was in and out in under 2 hours and that’s because I spent about 30-40 minutes looking at the car and test driving it. Thank you Audi Grapevine for helping me get into my new car!
The folks over at Audi Grapevine were phenomenal throughout the whole process. Couldn’t have gone smoother. I was in and out in under 2 hours and that’s because I spent about 30-40 minutes looking at the car and test driving it. Thank you Audi Grapevine for helping me get into my new car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind words! I'm thrilled to hear that your experience was smooth and efficient. Our team works hard to ensure that every customer feels valued and respected throughout the process. Enjoy your new car, and we look forward to serving you again in the future!
. The manager and Ryan addressed my issues quickly. The service was completed fast. And treated very well.
. The manager and Ryan addressed my issues quickly. The service was completed fast. And treated very well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Andrew Houldin was great explained what was going to be preformed and an estimate on time car was finished before estimated time and washed
Andrew Houldin was great explained what was going to be preformed and an estimate on time car was finished before estimated time and washed
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
I had an appointment to repair my car. Andrew had everything covered from the repair to even having a rental ready when I dropped the car off. Very professional and easy. Loved every bit of the service I received.
I had an appointment to repair my car. Andrew had everything covered from the repair to even having a rental ready when I dropped the car off. Very professional and easy. Loved every bit of the service I received.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lukas was great, very honest and upfront about the transaction and concerned about his customers being satisfied. I would recommend him to anyone looking to buy a vehicle. Also the dealership itself seemed to be flexible too and more focused on long term customer retention than making an extra dollar today and losing a future customer. Smart business people leading this dealership. I will buy from them again!
Lukas was great, very honest and upfront about the transaction and concerned about his customers being satisfied. I would recommend him to anyone looking to buy a vehicle. Also the dealership itself seemed to be flexible too and more focused on long term customer retention than making an extra dollar today and losing a future customer. Smart business people leading this dealership. I will buy from them again!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I had an appointment to repair my car. Andrew had everything covered from the repair to even having a rental ready when I dropped the car off. Very professional and easy. Loved every bit of the service I received.
I had an appointment to repair my car. Andrew had everything covered from the repair to even having a rental ready when I dropped the car off. Very professional and easy. Loved every bit of the service I received.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
Repair time completed in expected timeframe. Service rep was personable, knowledgeable - enjoyed speaking with him.
Repair time completed in expected timeframe. Service rep was personable, knowledgeable - enjoyed speaking with him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Brandon, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything else we can do for you.