Reviews
Mr. Anthony was very pleasant took away all my anxiety!!! Mr. Anthony made me feel like family. He gave me his personal number to call it anytime with any problems..
Mr. Anthony was very pleasant took away all my anxiety!!! Mr. Anthony made me feel like family. He gave me his personal number to call it anytime with any problems..
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Bought a car from them. The car has been great thus far. The complaint stems from I am 3 months out from buying the car and the accounting department and sales has been absolutely negligent in getting me my registration. I’ve had to continually reach out and ask for updates to only get the run around and garbage responses. The first registration was apparently lost by the accounting department the second is supposedly on the way… Extremely disappointed in their handling of a critical aspect of purchasing a car. Beware of having to stay on top of them every step of the way.
Bought a car from them. The car has been great thus far. The complaint stems from I am 3 months out from buying the car and the accounting department and sales has been absolutely negligent in getting me my registration. I’ve had to continually reach out and ask for updates to only get the run around and garbage responses. The first registration was apparently lost by the accounting department the second is supposedly on the way… Extremely disappointed in their handling of a critical aspect of purchasing a car. Beware of having to stay on top of them every step of the way.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Excellent service I felt taken care of by JT. He did a wonderful job. He is a very kind person felt like he is a great listener as well thank you JT.
Excellent service I felt taken care of by JT. He did a wonderful job. He is a very kind person felt like he is a great listener as well thank you JT.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Belinda, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Grapevine Audi, provided the Ultimate Service!! From the Service Department to the entire Managerial Team! My wife?s A5 Sport was serviced with absolute care and expertise. We would like to thank everyone in this process. Grapevine Audi is the Best in the class! Truly know how customer service works and more importantly Know how to treat their Customers! Thank you Grapevine Audi!
Grapevine Audi, provided the Ultimate Service!! From the Service Department to the entire Managerial Team! My wife?s A5 Sport was serviced with absolute care and expertise. We would like to thank everyone in this process. Grapevine Audi is the Best in the class! Truly know how customer service works and more importantly Know how to treat their Customers! Thank you Grapevine Audi!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Bryant, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Clean attentive efficient Didn’t have to wait for loaner and service was very good
Clean attentive efficient Didn’t have to wait for loaner and service was very good
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, your wonderful feedback and rating mean a lot to us. We hope you have a great day!
Great customer service. I was greeted by a service person when I arrived. The environment was great as I waited for my vehicle to be serviced.
Great customer service. I was greeted by a service person when I arrived. The environment was great as I waited for my vehicle to be serviced.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Best experience I’ve had with a dealership. Robert is a true professional and was very straight forward. He priced a few different options for us and was upfront with discounts and rebates. We decided on a S5 and picked up next day and was only there for an hour. Highly recommend Audi Grapevine. Thank you Robert, Pita and Sean!
Best experience I’ve had with a dealership. Robert is a true professional and was very straight forward. He priced a few different options for us and was upfront with discounts and rebates. We decided on a S5 and picked up next day and was only there for an hour. Highly recommend Audi Grapevine. Thank you Robert, Pita and Sean!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Audi Grapevine. Thanks for the recommendation, and have an amazing day!
Really easy to schedule and very helpful staff, their waiting area is great with snacks and coffee. If i need repairs in the future i will return to this dealership
Really easy to schedule and very helpful staff, their waiting area is great with snacks and coffee. If i need repairs in the future i will return to this dealership
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Humberto, thank you for taking the time to leave a review for us at Audi Grapevine. We're happy we could meet your expectations! Until the next time we meet, take care!
Always great service, friendly, very professional, knowledgeable, and treats each customer as if they are the only customer
Always great service, friendly, very professional, knowledgeable, and treats each customer as if they are the only customer
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
As customary, everything went smoothly and perfectly. From the moment I drove into that facility, the attention from the Audi Grapevine team and was courteous, professional and thorough.
As customary, everything went smoothly and perfectly. From the moment I drove into that facility, the attention from the Audi Grapevine team and was courteous, professional and thorough.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kenneth, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Grapevine! If you have any further questions, please don't hesitate to reach out!