Classic Auto Sales

I contacted this dealership after seeing a 4runner for sale on auto trader; Terence Kuehl contacted me back with a price that was several thousand above market value for vehicle. When I responded back that I had looked up the average price for 4runners of this year/make/etc , he responded back very rude and sarcastic. After looking up this business, it seems as though this is the "normal" for this guy's attitude, with no respect for the customers. Why is this guy still in business?

We bought what we thought was our dream car. It was advertised as 'Full Restoration'. The ad also stated the car had been Ziebart treated for rust prevention. After speaking with the salesman and exchanging emails, he disclosed that he had driven it several times and noticed that the tachometer wasn't working. He said he would go over the car to make sure everything was good and would fix the tachometer. We paid for the car and he arranged to have it shipped to us. Imagine our disappointment when it arrived and we discovered that the following items were not working: 1 headlight, 1 tail light, dashboard lights, interior lights, lights for license plate, emergency brake, choke, radio, windshield washers, brake light, brakes, speedometer and tachometer, and right rear turn signal. We called the dealer and were promised they would pay for the tachometer and speedometer since they hadn't gotten around to it before it shipped. We took the car to a mechanic to evaluate and fix the things required to pass a basic safety inspection so we could license the car to drive. He found all the above things as well as a completely rusted underbody and rusted shut brakes, rusted out exhaust system, an axle that was about to break and numerous other costly repairs needed. This auto had not had 'Full Restoration' and was clearly not rust protected. When we called to discuss an equitable resolution, the salesman literally yelled at us and told us we could pay to have the car shipped back and he would sell it to someone else, but under no circumstances would he refund ANY amount of money to us! Now we have a very expensive paperweight sitting in our garage. Wow.

Amazing inventory. You can tell they really care about their cars and knows a lot about them. Took a look at a beautiful Z4. Had a minor issue from being a previous storage car but they took care of it by the time the papers were signed. Very enjoyable experience overall.

Thank you for contacting me through Classic Auto Sales. Over the past 10 years it has been both a pleasure and a privilege to serve local, national, and international buyers and sellers of classic and collectible cars. Over 75% or my clientele have become referrals, repeat customers, and above all, friends. I realize I sell wants, not needs, and am blessed to have formed so many invaluable relationships through this business over the years. Unfortunately, a cancer diagnosis has forced me to step away from Classic for the time being, but I look forward to staying connected and being further assistance once healed. Until then, thank you for your loyal business and peace be with you and yours. Bob

quick response to questions - wasn't pushy. Would call them again

This was the best purchase of a used car we've ever had. We will certainly be purchasing here again!

Purchased a SL500. Flawless execution for an internet purchase and out of state delivery. The car was 100% as described. Books, records and original window sticker. I would recommend them to anyone interested in a quality automobile at a fair price.

I am fairly certain that my husband and I bought one of the least expensive cars to be found in the INCREDIBLE inventory at Classic Auto Sales; none the less, Bob and Terry treated us with nothing but courtesy and respect and treated us as they would and should any other customer walking in the door. There was a hiccup after the sale and both Bob and Terry were very receptive to our issue and were nothing short of accommodating to us as well as put our minds at ease with their reassurance that they would absolutely stand behind their product, which is what they did. We have a great car, that we got at a fantastic price, that we love and are having a blast with. THANK YOU!!!

Easiest car buying experience ever. Bob was great to work with. I was interested in a car that just came in. Bob had it detailed before I test drove it. Bought it the next day. Likely to be back when I get tired of this one!

Couldn't have asked for a better experience. Bob took the time to listen to my questions, and made sure I had all the information I needed before making a decision. I highly recommend classic auto sales