Reviews
Write a reviewbought 2018 Ford Super Duty, with trade in
bought numerous vehicles from ANDY would highly recommend him to anybody looking for a vehicle, friendly staff, good detail shop, all around a great car lot. special thanks to Marsha for getting the paperwork done in a timely matter
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing customer service
My husband and I were helped by Greg. He and Marcia did an amazing job getting low financing in a quick and timely manner! They were extremely busy, probably from tax returns, and still managed to get our vehicle ready for us quickly. This is the 4th vehicle we have purchased from them and I will attest to the standard of care they provide for new and existing customers. I’m never going anywhere else to buy a vehicle. Thanks to Andy and Marcia for all you do to make us feel important and satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Dealership
Best experience that I've ever had with a used car dealership, hands down. I will never go anywhere else. They have definitely earned a lifetime customer!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your great review! We are so happy to hear we have earned your business! Let us know how we can help in the future!
Hello
Well I started out with Greg but I can't get him to call me back after he called me once and I returned his call. Not sure what's going on. I just wish someone else would take his place.
- Customer service 4.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 2.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Has this issue been resolved?
Bought used truck from Chad
My name is Mike and recently bought a used truck with Chads help. I am a tough nut to crack but Chad did what he said he would and found me the right truck at the right price Thank You
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so happy to hear you got what you wanted at the right price! We try our hardest to make sure everyone gets the best we can give! WE appreciate you taking the time to leave us a review and will be happy to help with anything in the future.
Would go no where else for a car or truck!!
By far this is the best place to get a vehicle in Central Illinois! Almost 12 years ago when they opened, my boyfriend (now husband) at the time was looking for a dependable truck while he traveled to Macomb to school but also have the capability to work and hunt. That truck finally died. May "The Beast" rest in peace. We called about a new (used) truck and within 2 days ( because it was over a weekend) we were happy owners of a truck. It was exactly what we wanted and will suit our needs! The costumer service is outstanding. We felt like we were part of The Auto Link Family. My kiddos love to get spoiled by Marsha and her candy!! Speaking of kids, we have three. So you may ask, how did it go with signing paperwork in a manner of time? I gave it 5 stars. Why? Because all the paperwork was done when we got there. Just signed and was handed over the keys. Licence plates and sticker was already taken care of and financing was already established with our bank. Taking 3 small kids anywhere can be a nightmare, but not at The Auto Link!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your awesome review! We always try our hardest to make this experience as easy and painless as possible for all of our customers.
Great Dealership
I have purchased 3 vehicles from here & have had nothing but great experiences. All the staff are very friendly & do whatever they can to accommodate you. They are very knowledgeable & take time to get to know you & your needs. I would & do recommend this dealership to everyone. I just recently had some repairs done & it was very reasonable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Marcella! We appreciate the kind words! We always try our best to treat all of our customers as they were our family. We are happy to assist you in any way we can now and in the future!
Purchased my car
I bought my car this year. Super fast and friendly service. I didn't have someone trying to sell me a car I couldn't afford. They got me what I wanted and that was it. No hassle or frustration. Was in and out in an hour. Love this place. Staff was super friendly and very helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Alejandro! We appreciate you taking time to write us a review! We are so happy you enjoyed your experience here with us! We always try to make the process as easy for our customers as possible! Let us know if you need any assistance in the future, we will be glad to help in any way we can!
The Best Experience The Auto Link
I purchased with The Auto Link in Bartonville coming up on 3 years ago. They by far have the best customer service/sales team and best service and repair team around. Very nice and polite and they always treat you right. I have the same vehicle since then and anytime I need service on it they always take care of me. They have a customer for life, and when this one is paid off I'm coming back for another purchase! You have a great team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us such an awesome review! We always try our hardest to make sure everyone gets the best experience possible and we appreciate you acknowledging that! We look forward to helping you find your next vehicle, let us know when your ready!
Best Dealership
The buying process is hard, at The Auto Link they walked me through the entire process. There are always there for me after the sale as well. I have now purchased 3 vehicles from there and will continue to do so. I will recommend them to everyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking time to write a review! We always try to make it an easy, hassle-free process from the moment you walk in and for the years to come! Thank you for referring your friends to us! We appreciate the kind words!